BT Gets Gong For APAC Network
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Consulting outfit Frost & Sullivan has given BT the gong for the Most Innovative Product/Service Award in the Asia Pacific Data Service Provider market for 2005.

Benchmarking 11 major regional and global data service providers throughout Asia Pacific in a study entitled “Asia Pacific International Data Service Pricing and Analysis” Frost & Sullivan found that BT led the pack.

The company based its evaluation on a weightage of five broad categories of service portfolio, network coverage, financial, pricing, and other competencies, which in turn comprised 18 sub-segments. Services included focused on international data services of international private leased circuit (IPLC), frame relay (FR), asynchronous transfer mode (ATM), IP transit, and Internet Protocol Virtual Private Network (IP VPN).

The research covered Australia, China, Hong Kong, India, Malaysia, Singapore, South Korea, and Taiwan in the Asia Pacific region.

Manoj Menon, partner and Southeast Asia managing director at Frost & Sullivan, said, “BT is setting the pace for providing services beyond just network connectivity to delivering innovative solutions in meeting the needs of its customers in the region.

“Leveraging on its established global presence, the company has been able to roll out a network that is more resilient, efficient and extensive throughout the Asia Pacific region,” added Menon.

The report says: “BT has designed and deployed a next generation network providing the shortest possible path between Asia and the rest of the world. This route boasts having the highest available resilience possible to help deliver application performance. Running over this network is an IP-VPN (based upon six Class of Service MPLS) which is designed to prioritise application delivery.

“BT’s Application Assured Infrastructure (AAI) is a unique approach to delivering IP infrastructure and related application service which optimise performance of customer’s key applications. AAI is a combination of network managed services, intelligent monitoring technology and people consultancy skills.

“It provides a greater understanding of the interrelationships between infrastructure elements — network, application, data centre and desktop — and makes sure that customer’s business critical applications will perform in a predictable, consistent way. So predictable and consistent that BT’s AAI provides service level agreements (SLAs) based on the applications’ performance and not the infrastructure.”

Allen Ma, president, BT Asia Pacific, said:  “We are very pleased to receive this award.  It’s a great acknowledgement of the amount of work BT has undertaken in the rebuilding of its regional network over the past 18 months, and also the success so far in our transformation as a networked IT services leader in Asia Pacific.”

BT’s upgraded network today supports VPN, internet, voice, mobility and private line services, serving 32 cities in 14 Asia Pacific countries.

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