HP Reinforces Commitment To Planet Ark
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HP has today announced the launch of its recycling program in Australia that will enable customers to return HP printing supplies for environmentally responsible recycling.


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According to HP, its Planet Partners Program will provide online and phone based customer support services, convenient drop-off points for consumers and collection services for corporate customers.  

Since 2003, the collection and recycling of HP printing supplies in Australia has been coordinated and managed by Cartridges 4 Planet Ark. Recycling services have been provided by Close The Loop, a co-creator of the Cartridges 4 Planet Ark program.  HP was a founding member of Cartridges 4 Planet Ark, which has collected close to ten million cartridges in total since 2003.  

HP’s VP and General Manager for IPG, Richard Bailey said, “HP remains committed to the Cartridges 4 Planet Ark Program until the end of the 120-day notice period.  We will continue to cover the costs associated with the collection and recycling of original HP branded supplies by Cartridges 4 Planet Ark until this point and we have taken steps to ensure an immediate start to the transition. We have moved quickly to put the HP customer service line and collection points in place.  These services will ultimately form part of HP Planet Partners Program in Australia when the formal transition to the new program is complete.” 

 

To facilitate smooth transition, HP has established convenient drop off points for consumers in ten locations around Australia. Available immediately, the drop off points will supplement the existing Cartridges 4 Planet Ark collection points, which HP intends to support until August 29th, 2009.

HP Planet Partners Customer Service Line – New and existing HP customers can call 1300 325 961 to register for the program and for further information.

HP Planet Partners Collection Boxes – Collection boxes for commercial customers will be available from June 1st, 2009.  The boxes provide medium and large business customers with a central collection point within their organisation for used printing supplies hardware.

Commercial customers can register for the program and order their collection boxes via the HP Planet Partners Customer Services Line on 1300 325 961.  

See: www.hp.com