i-Mate is recalling its batteries for the Jama phone as it has the potential to cause fire.
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This is because under certain conditions the batteries have the potential to generate excessive heat. “In extreme circumstances this may damage the battery and/or the device, and have the potential to cause fire,” says the recall notice.
Affected users should send an email to [email protected].
The e-mail must include the following information: your name, address, contact phone number, the IEC P/N and Serial number of the battery, and the IMEI number of your i-mate JAMA mobile.
Upon receipt and verification of the email your replacement battery will be immediately mailed out to you along with a reply paid satchel. users should then return the affected battery to i-mate in the reply paid satchel.