David RichardsService office provider Regus, is learning the hard way that a cheap ISP provider can be a disaster after hundreds of their customers in Australia found that they had no Internet or phone services this morning.
The company that brags about their level of service has left hundreds of businesses including many IT and marketing companies without any means of operating their business due to the failure of their own internal network.
Regus staff are unable to explain why the company does not have a backup plan or whether they will compensate their clients for loss of business in Australia.
Online the company brags about their disaster recovery operation claiming Regus provides dedicated working environments, communications technology and support services to minimise the interruption to a business caused by facilities failure, workplace disturbance or building emergency.