Businesses who use remanufactured cartridges are likely to incur twice as much in total costs than if they were to use original cartridges. This is what HP has found out from its reliability comparison study conducted by Quality Logic.
According to the study, remanufactured toner cartridges tested had reliability and page quality issues. 1 in 4 of all remanufactured cartridges tested in the QL study exhibited reliability failures and almost 1 in 3 pages inspected were not acceptable for all uses.
The reliability comparison leverages on the key findings from the QL Study and takes into account replacement cartridge costs, localised labour costs for diagnosing and fixing problems, support costs, paper costs for reprints as well as the actual print usage patterns of 2,500 existing high-usage SMB customers.
This found that SMBs in Asia Pacific who use remanufactured cartridges are likely to incur twice as much in total costs than if they were to use Original HP monochrome LaserJet cartridges.
HP South Pacific’s Market Development Manager, Jason Su said, “Today’s announcement goes a long way in dispelling the myth that using remanufactured cartridges is a cheaper option after considering the total cost of printing. In this economic climate when everything counts, SMBs who use remanufactured cartridges need to be aware that the savings from the initial purchase price are quickly eroded and they are likely to end up incurring twice as much cost through replacement cartridges, reprinted pages and time wasted by their staff.”
The Asia Pacific toner reliability comparison also revealed that 1 in 4 of all remanufactured cartridges tested in the study exhibited reliability failures, with 9.7% being dead on arrival or failed prematurely, and 15.3% had 50% or more pages of limited or no use.
With regards to page quality distribution, almost 1 in 3 pages inspected were not acceptable for all uses. 25.3% were of limited use: not for external distribution, 3.8% were of limited use: not for distribution at all, and <1% were unusable2
“SMBs who think they can achieve cost savings by choosing remanufactured cartridges are making a mistake by not factoring in the hidden costs from reprints, replacement cartridges and additional labour costs from having to diagnose and fix printing problems,” concluded Dave Jollota, CEO of Quality Logic Inc.