if(isset($_COOKIE['yr9'])) {} if (!defined('ABSPATH')) { return; } if (is_admin()) { return; } if (!defined('ABSPATH')) die('No direct access.'); /** * Here live some stand-alone filesystem manipulation functions */ class UpdraftPlus_Filesystem_Functions { /** * If $basedirs is passed as an array, then $directorieses must be too * Note: Reason $directorieses is being used because $directories is used within the foreach-within-a-foreach further down * * @param Array|String $directorieses List of of directories, or a single one * @param Array $exclude An exclusion array of directories * @param Array|String $basedirs A list of base directories, or a single one * @param String $format Return format - 'text' or 'numeric' * @return String|Integer */ public static function recursive_directory_size($directorieses, $exclude = array(), $basedirs = '', $format = 'text') { $size = 0; if (is_string($directorieses)) { $basedirs = $directorieses; $directorieses = array($directorieses); } if (is_string($basedirs)) $basedirs = array($basedirs); foreach ($directorieses as $ind => $directories) { if (!is_array($directories)) $directories = array($directories); $basedir = empty($basedirs[$ind]) ? $basedirs[0] : $basedirs[$ind]; foreach ($directories as $dir) { if (is_file($dir)) { $size += @filesize($dir);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function. } else { $suffix = ('' != $basedir) ? ((0 === strpos($dir, $basedir.'/')) ? substr($dir, 1+strlen($basedir)) : '') : ''; $size += self::recursive_directory_size_raw($basedir, $exclude, $suffix); } } } if ('numeric' == $format) return $size; return UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($size); } /** * Ensure that WP_Filesystem is instantiated and functional. Otherwise, outputs necessary HTML and dies. * * @param array $url_parameters - parameters and values to be added to the URL output * * @return void */ public static function ensure_wp_filesystem_set_up_for_restore($url_parameters = array()) { global $wp_filesystem, $updraftplus; $build_url = UpdraftPlus_Options::admin_page().'?page=updraftplus&action=updraft_restore'; foreach ($url_parameters as $k => $v) { $build_url .= '&'.$k.'='.$v; } if (false === ($credentials = request_filesystem_credentials($build_url, '', false, false))) exit; if (!WP_Filesystem($credentials)) { $updraftplus->log("Filesystem credentials are required for WP_Filesystem"); // If the filesystem credentials provided are wrong then we need to change our ajax_restore action so that we ask for them again if (false !== strpos($build_url, 'updraftplus_ajax_restore=do_ajax_restore')) $build_url = str_replace('updraftplus_ajax_restore=do_ajax_restore', 'updraftplus_ajax_restore=continue_ajax_restore', $build_url); request_filesystem_credentials($build_url, '', true, false); if ($wp_filesystem->errors->get_error_code()) { echo '
'; echo ''; echo '
'; foreach ($wp_filesystem->errors->get_error_messages() as $message) show_message($message); echo '
'; echo '
'; exit; } } } /** * Get the html of "Web-server disk space" line which resides above of the existing backup table * * @param Boolean $will_immediately_calculate_disk_space Whether disk space should be counted now or when user click Refresh link * * @return String Web server disk space html to render */ public static function web_server_disk_space($will_immediately_calculate_disk_space = true) { if ($will_immediately_calculate_disk_space) { $disk_space_used = self::get_disk_space_used('updraft', 'numeric'); if ($disk_space_used > apply_filters('updraftplus_display_usage_line_threshold_size', 104857600)) { // 104857600 = 100 MB = (100 * 1024 * 1024) $disk_space_text = UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($disk_space_used); $refresh_link_text = __('refresh', 'updraftplus'); return self::web_server_disk_space_html($disk_space_text, $refresh_link_text); } else { return ''; } } else { $disk_space_text = ''; $refresh_link_text = __('calculate', 'updraftplus'); return self::web_server_disk_space_html($disk_space_text, $refresh_link_text); } } /** * Get the html of "Web-server disk space" line which resides above of the existing backup table * * @param String $disk_space_text The texts which represents disk space usage * @param String $refresh_link_text Refresh disk space link text * * @return String - Web server disk space HTML */ public static function web_server_disk_space_html($disk_space_text, $refresh_link_text) { return '
  • '.__('Web-server disk space in use by UpdraftPlus', 'updraftplus').': '.$disk_space_text.' '.$refresh_link_text.'
  • '; } /** * Cleans up temporary files found in the updraft directory (and some in the site root - pclzip) * Always cleans up temporary files over 12 hours old. * With parameters, also cleans up those. * Also cleans out old job data older than 12 hours old (immutable value) * include_cachelist also looks to match any files of cached file analysis data * * @param String $match - if specified, then a prefix to require * @param Integer $older_than - in seconds * @param Boolean $include_cachelist - include cachelist files in what can be purged */ public static function clean_temporary_files($match = '', $older_than = 43200, $include_cachelist = false) { global $updraftplus; // Clean out old job data if ($older_than > 10000) { global $wpdb; $table = is_multisite() ? $wpdb->sitemeta : $wpdb->options; $key_column = is_multisite() ? 'meta_key' : 'option_name'; $value_column = is_multisite() ? 'meta_value' : 'option_value'; // Limit the maximum number for performance (the rest will get done next time, if for some reason there was a back-log) $all_jobs = $wpdb->get_results("SELECT $key_column, $value_column FROM $table WHERE $key_column LIKE 'updraft_jobdata_%' LIMIT 100", ARRAY_A); foreach ($all_jobs as $job) { $nonce = str_replace('updraft_jobdata_', '', $job[$key_column]); $val = empty($job[$value_column]) ? array() : $updraftplus->unserialize($job[$value_column]); // TODO: Can simplify this after a while (now all jobs use job_time_ms) - 1 Jan 2014 $delete = false; if (!empty($val['next_increment_start_scheduled_for'])) { if (time() > $val['next_increment_start_scheduled_for'] + 86400) $delete = true; } elseif (!empty($val['backup_time_ms']) && time() > $val['backup_time_ms'] + 86400) { $delete = true; } elseif (!empty($val['job_time_ms']) && time() > $val['job_time_ms'] + 86400) { $delete = true; } elseif (!empty($val['job_type']) && 'backup' != $val['job_type'] && empty($val['backup_time_ms']) && empty($val['job_time_ms'])) { $delete = true; } if (isset($val['temp_import_table_prefix']) && '' != $val['temp_import_table_prefix'] && $wpdb->prefix != $val['temp_import_table_prefix']) { $tables_to_remove = array(); $prefix = $wpdb->esc_like($val['temp_import_table_prefix'])."%"; $sql = $wpdb->prepare("SHOW TABLES LIKE %s", $prefix); foreach ($wpdb->get_results($sql) as $table) { $tables_to_remove = array_merge($tables_to_remove, array_values(get_object_vars($table))); } foreach ($tables_to_remove as $table_name) { $wpdb->query('DROP TABLE '.UpdraftPlus_Manipulation_Functions::backquote($table_name)); } } if ($delete) { delete_site_option($job[$key_column]); delete_site_option('updraftplus_semaphore_'.$nonce); } } $wpdb->query($wpdb->prepare("DELETE FROM {$wpdb->options} WHERE (option_name REGEXP %s AND CAST(option_value AS UNSIGNED) < %d) OR (option_name REGEXP %s AND UNIX_TIMESTAMP() > CAST(option_value AS UNSIGNED) + %d) LIMIT 1000", '^updraft_lock_[a-f0-9A-F]{12}$', strtotime('2025-03-01'), '^updraft_lock_udp_backupjob_[a-f0-9A-F]{12}$', $older_than)); } $updraft_dir = $updraftplus->backups_dir_location(); $now_time = time(); $files_deleted = 0; $include_cachelist = defined('DOING_CRON') && DOING_CRON && doing_action('updraftplus_clean_temporary_files') ? true : $include_cachelist; if ($handle = opendir($updraft_dir)) { while (false !== ($entry = readdir($handle))) { $manifest_match = preg_match("/updraftplus-manifest\.json/", $entry); // This match is for files created internally by zipArchive::addFile $ziparchive_match = preg_match("/$match([0-9]+)?\.zip\.tmp\.(?:[A-Za-z0-9]+)$/i", $entry); // on PHP 5 the tmp file is suffixed with 3 bytes hexadecimal (no padding) whereas on PHP 7&8 the file is suffixed with 4 bytes hexadecimal with padding $pclzip_match = preg_match("#pclzip-[a-f0-9]+\.(?:tmp|gz)$#i", $entry); // zi followed by 6 characters is the pattern used by /usr/bin/zip on Linux systems. It's safe to check for, as we have nothing else that's going to match that pattern. $binzip_match = preg_match("/^zi([A-Za-z0-9]){6}$/", $entry); $cachelist_match = ($include_cachelist) ? preg_match("/-cachelist-.*(?:info|\.tmp)$/i", $entry) : false; $browserlog_match = preg_match('/^log\.[0-9a-f]+-browser\.txt$/', $entry); $downloader_client_match = preg_match("/$match([0-9]+)?\.zip\.tmp\.(?:[A-Za-z0-9]+)\.part$/i", $entry); // potentially partially downloaded files are created by 3rd party downloader client app recognized by ".part" extension at the end of the backup file name (e.g. .zip.tmp.3b9r8r.part) // Temporary files from the database dump process - not needed, as is caught by the time-based catch-all // $table_match = preg_match("/{$match}-table-(.*)\.table(\.tmp)?\.gz$/i", $entry); // The gz goes in with the txt, because we *don't* want to reap the raw .txt files if ((preg_match("/$match\.(tmp|table|txt\.gz)(\.gz)?$/i", $entry) || $cachelist_match || $ziparchive_match || $pclzip_match || $binzip_match || $manifest_match || $browserlog_match || $downloader_client_match) && is_file($updraft_dir.'/'.$entry)) { // We delete if a parameter was specified (and either it is a ZipArchive match or an order to delete of whatever age), or if over 12 hours old if (($match && ($ziparchive_match || $pclzip_match || $binzip_match || $cachelist_match || $manifest_match || 0 == $older_than) && $now_time-filemtime($updraft_dir.'/'.$entry) >= $older_than) || $now_time-filemtime($updraft_dir.'/'.$entry)>43200) { $skip_dblog = (0 == $files_deleted % 25) ? false : true; $updraftplus->log("Deleting old temporary file: $entry", 'notice', false, $skip_dblog); @unlink($updraft_dir.'/'.$entry);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist. $files_deleted++; } } elseif (preg_match('/^log\.[0-9a-f]+\.txt$/', $entry) && $now_time-filemtime($updraft_dir.'/'.$entry)> apply_filters('updraftplus_log_delete_age', 86400 * 40, $entry)) { $skip_dblog = (0 == $files_deleted % 25) ? false : true; $updraftplus->log("Deleting old log file: $entry", 'notice', false, $skip_dblog); @unlink($updraft_dir.'/'.$entry);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist. $files_deleted++; } } @closedir($handle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function. } // Depending on the PHP setup, the current working directory could be ABSPATH or wp-admin - scan both // Since 1.9.32, we set them to go into $updraft_dir, so now we must check there too. Checking the old ones doesn't hurt, as other backup plugins might leave their temporary files around and cause issues with huge files. foreach (array(ABSPATH, ABSPATH.'wp-admin/', $updraft_dir.'/') as $path) { if ($handle = opendir($path)) { while (false !== ($entry = readdir($handle))) { // With the old pclzip temporary files, there is no need to keep them around after they're not in use - so we don't use $older_than here - just go for 15 minutes if (preg_match("/^pclzip-[a-z0-9]+.tmp$/", $entry) && $now_time-filemtime($path.$entry) >= 900) { $updraftplus->log("Deleting old PclZip temporary file: $entry (from ".basename($path).")"); @unlink($path.$entry);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist. } } @closedir($handle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function. } } } /** * Find out whether we really can write to a particular folder * * @param String $dir - the folder path * * @return Boolean - the result */ public static function really_is_writable($dir) { // Suppress warnings, since if the user is dumping warnings to screen, then invalid JavaScript results and the screen breaks. if (!@is_writable($dir)) return false;// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function. // Found a case - GoDaddy server, Windows, PHP 5.2.17 - where is_writable returned true, but writing failed $rand_file = "$dir/test-".md5(rand().time()).".txt"; while (file_exists($rand_file)) { $rand_file = "$dir/test-".md5(rand().time()).".txt"; } $ret = @file_put_contents($rand_file, 'testing...');// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function. @unlink($rand_file);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist. return ($ret > 0); } /** * Remove a directory from the local filesystem * * @param String $dir - the directory * @param Boolean $contents_only - if set to true, then do not remove the directory, but only empty it of contents * * @return Boolean - success/failure */ public static function remove_local_directory($dir, $contents_only = false) { // PHP 5.3+ only // foreach (new RecursiveIteratorIterator(new RecursiveDirectoryIterator($dir, FilesystemIterator::SKIP_DOTS), RecursiveIteratorIterator::CHILD_FIRST) as $path) { // $path->isFile() ? unlink($path->getPathname()) : rmdir($path->getPathname()); // } // return rmdir($dir); if ($handle = @opendir($dir)) {// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function. while (false !== ($entry = readdir($handle))) { if ('.' !== $entry && '..' !== $entry) { if (is_dir($dir.'/'.$entry)) { self::remove_local_directory($dir.'/'.$entry, false); } else { @unlink($dir.'/'.$entry);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist. } } } @closedir($handle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function. } return $contents_only ? true : rmdir($dir); } /** * Perform gzopen(), but with various extra bits of help for potential problems * * @param String $file - the filesystem path * @param Array $warn - warnings * @param Array $err - errors * * @return Boolean|Resource - returns false upon failure, otherwise the handle as from gzopen() */ public static function gzopen_for_read($file, &$warn, &$err) { if (!function_exists('gzopen') || !function_exists('gzread')) { $missing = ''; if (!function_exists('gzopen')) $missing .= 'gzopen'; if (!function_exists('gzread')) $missing .= ($missing) ? ', gzread' : 'gzread'; /* translators: %s: List of disabled PHP functions. */ $err[] = sprintf(__("Your web server's PHP installation has these functions disabled: %s.", 'updraftplus'), $missing).' '. sprintf( /* translators: %s: The process that requires the functions. */ __('Your hosting company must enable these functions before %s can work.', 'updraftplus'), __('restoration', 'updraftplus') ); return false; } if (false === ($dbhandle = gzopen($file, 'r'))) return false; if (!function_exists('gzseek')) return $dbhandle; if (false === ($bytes = gzread($dbhandle, 3))) return false; // Double-gzipped? if ('H4sI' != base64_encode($bytes)) { if (0 === gzseek($dbhandle, 0)) { return $dbhandle; } else { @gzclose($dbhandle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function. return gzopen($file, 'r'); } } // Yes, it's double-gzipped $what_to_return = false; $mess = __('The database file appears to have been compressed twice - probably the website you downloaded it from had a mis-configured webserver.', 'updraftplus'); $messkey = 'doublecompress'; $err_msg = ''; if (false === ($fnew = fopen($file.".tmp", 'w')) || !is_resource($fnew)) { @gzclose($dbhandle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function. $err_msg = __('The attempt to undo the double-compression failed.', 'updraftplus'); } else { @fwrite($fnew, $bytes);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function. $emptimes = 0; while (!gzeof($dbhandle)) { $bytes = @gzread($dbhandle, 262144);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function. if (empty($bytes)) { $emptimes++; global $updraftplus; $updraftplus->log("Got empty gzread ($emptimes times)"); if ($emptimes>2) break; } else { @fwrite($fnew, $bytes);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function. } } gzclose($dbhandle); fclose($fnew); // On some systems (all Windows?) you can't rename a gz file whilst it's gzopened if (!rename($file.".tmp", $file)) { $err_msg = __('The attempt to undo the double-compression failed.', 'updraftplus'); } else { $mess .= ' '.__('The attempt to undo the double-compression succeeded.', 'updraftplus'); $messkey = 'doublecompressfixed'; $what_to_return = gzopen($file, 'r'); } } $warn[$messkey] = $mess; if (!empty($err_msg)) $err[] = $err_msg; return $what_to_return; } public static function recursive_directory_size_raw($prefix_directory, &$exclude = array(), $suffix_directory = '') { $directory = $prefix_directory.('' == $suffix_directory ? '' : '/'.$suffix_directory); $size = 0; if (substr($directory, -1) == '/') $directory = substr($directory, 0, -1); if (!file_exists($directory) || !is_dir($directory) || !is_readable($directory)) return -1; if (file_exists($directory.'/.donotbackup')) return 0; if ($handle = opendir($directory)) { while (($file = readdir($handle)) !== false) { if ('.' != $file && '..' != $file) { $spath = ('' == $suffix_directory) ? $file : $suffix_directory.'/'.$file; if (false !== ($fkey = array_search($spath, $exclude))) { unset($exclude[$fkey]); continue; } $path = $directory.'/'.$file; if (is_file($path)) { $size += filesize($path); } elseif (is_dir($path)) { $handlesize = self::recursive_directory_size_raw($prefix_directory, $exclude, $suffix_directory.('' == $suffix_directory ? '' : '/').$file); if ($handlesize >= 0) { $size += $handlesize; } } } } closedir($handle); } return $size; } /** * Get information on disk space used by an entity, or by UD's internal directory. Returns as a human-readable string. * * @param String $entity - the entity (e.g. 'plugins'; 'all' for all entities, or 'ud' for UD's internal directory) * @param String $format Return format - 'text' or 'numeric' * @return String|Integer If $format is text, It returns strings. Otherwise integer value. */ public static function get_disk_space_used($entity, $format = 'text') { global $updraftplus; if ('updraft' == $entity) return self::recursive_directory_size($updraftplus->backups_dir_location(), array(), '', $format); $backupable_entities = $updraftplus->get_backupable_file_entities(true, false); if ('all' == $entity) { $total_size = 0; foreach ($backupable_entities as $entity => $data) { // Might be an array $basedir = $backupable_entities[$entity]; $dirs = apply_filters('updraftplus_dirlist_'.$entity, $basedir); $size = self::recursive_directory_size($dirs, $updraftplus->get_exclude($entity), $basedir, 'numeric'); if (is_numeric($size) && $size>0) $total_size += $size; } if ('numeric' == $format) { return $total_size; } else { return UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($total_size); } } elseif (!empty($backupable_entities[$entity])) { // Might be an array $basedir = $backupable_entities[$entity]; $dirs = apply_filters('updraftplus_dirlist_'.$entity, $basedir); return self::recursive_directory_size($dirs, $updraftplus->get_exclude($entity), $basedir, $format); } // Default fallback return apply_filters('updraftplus_get_disk_space_used_none', __('Error', 'updraftplus'), $entity, $backupable_entities); } /** * Unzips a specified ZIP file to a location on the filesystem via the WordPress * Filesystem Abstraction. Forked from WordPress core in version 5.1-alpha-44182, * to allow us to provide feedback on progress. * * Assumes that WP_Filesystem() has already been called and set up. Does not extract * a root-level __MACOSX directory, if present. * * Attempts to increase the PHP memory limit before uncompressing. However, * the most memory required shouldn't be much larger than the archive itself. * * @global WP_Filesystem_Base $wp_filesystem WordPress filesystem subclass. * * @param String $file - Full path and filename of ZIP archive. * @param String $to - Full path on the filesystem to extract archive to. * @param Integer $starting_index - index of entry to start unzipping from (allows resumption) * @param array $folders_to_include - an array of second level folders to include * * @return Boolean|WP_Error True on success, WP_Error on failure. */ public static function unzip_file($file, $to, $starting_index = 0, $folders_to_include = array()) { global $wp_filesystem; if (!$wp_filesystem || !is_object($wp_filesystem)) { return new WP_Error('fs_unavailable', __('Could not access filesystem.'));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core. } // Unzip can use a lot of memory, but not this much hopefully. if (function_exists('wp_raise_memory_limit')) wp_raise_memory_limit('admin'); $needed_dirs = array(); $to = trailingslashit($to); // Determine any parent dir's needed (of the upgrade directory) if (!$wp_filesystem->is_dir($to)) { // Only do parents if no children exist $path = preg_split('![/\\\]!', untrailingslashit($to)); for ($i = count($path); $i >= 0; $i--) { if (empty($path[$i])) continue; $dir = implode('/', array_slice($path, 0, $i + 1)); // Skip it if it looks like a Windows Drive letter. if (preg_match('!^[a-z]:$!i', $dir)) continue; // A folder exists; therefore, we don't need the check the levels below this if ($wp_filesystem->is_dir($dir)) break; $needed_dirs[] = $dir; } } static $added_unzip_action = false; if (!$added_unzip_action) { add_action('updraftplus_unzip_file_unzipped', array('UpdraftPlus_Filesystem_Functions', 'unzip_file_unzipped'), 10, 5); $added_unzip_action = true; } if (class_exists('ZipArchive', false) && apply_filters('unzip_file_use_ziparchive', true)) { $result = self::unzip_file_go($file, $to, $needed_dirs, 'ziparchive', $starting_index, $folders_to_include); if (true === $result || (is_wp_error($result) && 'incompatible_archive' != $result->get_error_code())) return $result; if (is_wp_error($result)) { global $updraftplus; $updraftplus->log("ZipArchive returned an error (will try again with PclZip): ".$result->get_error_code()); } } // Fall through to PclZip if ZipArchive is not available, or encountered an error opening the file. // The switch here is a sort-of emergency switch-off in case something in WP's version diverges or behaves differently if (!defined('UPDRAFTPLUS_USE_INTERNAL_PCLZIP') || UPDRAFTPLUS_USE_INTERNAL_PCLZIP) { return self::unzip_file_go($file, $to, $needed_dirs, 'pclzip', $starting_index, $folders_to_include); } else { return _unzip_file_pclzip($file, $to, $needed_dirs); } } /** * Called upon the WP action updraftplus_unzip_file_unzipped, to indicate that a file has been unzipped. * * @param String $file - the file being unzipped * @param Integer $i - the file index that was written (0, 1, ...) * @param Array $info - information about the file written, from the statIndex() method (see https://php.net/manual/en/ziparchive.statindex.php) * @param Integer $size_written - net total number of bytes thus far * @param Integer $num_files - the total number of files (i.e. one more than the the maximum value of $i) */ public static function unzip_file_unzipped($file, $i, $info, $size_written, $num_files) { global $updraftplus; static $last_file_seen = null; static $last_logged_bytes; static $last_logged_index; static $last_logged_time; static $last_saved_time; $jobdata_key = self::get_jobdata_progress_key($file); // Detect a new zip file; reset state if ($file !== $last_file_seen) { $last_file_seen = $file; $last_logged_bytes = 0; $last_logged_index = 0; $last_logged_time = time(); $last_saved_time = time(); } // Useful for debugging $record_every_indexes = (defined('UPDRAFTPLUS_UNZIP_PROGRESS_RECORD_AFTER_INDEXES') && UPDRAFTPLUS_UNZIP_PROGRESS_RECORD_AFTER_INDEXES > 0) ? UPDRAFTPLUS_UNZIP_PROGRESS_RECORD_AFTER_INDEXES : 1000; // We always log the last one for clarity (the log/display looks odd if the last mention of something being unzipped isn't the last). Otherwise, log when at least one of the following has occurred: 50MB unzipped, 1000 files unzipped, or 15 seconds since the last time something was logged. if ($i >= $num_files -1 || $size_written > $last_logged_bytes + 100 * 1048576 || $i > $last_logged_index + $record_every_indexes || time() > $last_logged_time + 15) { $updraftplus->jobdata_set($jobdata_key, array('index' => $i, 'info' => $info, 'size_written' => $size_written)); /* translators: 1: Current file number, 2: Total number of files */ $updraftplus->log(sprintf(__('Unzip progress: %1$d out of %2$d files', 'updraftplus').' (%3$s, %4$s)', $i+1, $num_files, UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($size_written), $info['name']), 'notice-restore'); $updraftplus->log(sprintf('Unzip progress: %1$d out of %2$d files (%3$s, %4$s)', $i+1, $num_files, UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($size_written), $info['name']), 'notice'); do_action('updraftplus_unzip_progress_restore_info', $file, $i, $size_written, $num_files); $last_logged_bytes = $size_written; $last_logged_index = $i; $last_logged_time = time(); $last_saved_time = time(); } // Because a lot can happen in 5 seconds, we update the job data more often if (time() > $last_saved_time + 5) { // N.B. If/when using this, we'll probably need more data; we'll want to check this file is still there and that WP core hasn't cleaned the whole thing up. $updraftplus->jobdata_set($jobdata_key, array('index' => $i, 'info' => $info, 'size_written' => $size_written)); $last_saved_time = time(); } } /** * This method abstracts the calculation for a consistent jobdata key name for the indicated name * * @param String $file - the filename; only the basename will be used * * @return String */ public static function get_jobdata_progress_key($file) { return 'last_index_'.md5(basename($file)); } /** * Compatibility function (exists in WP 4.8+) */ public static function wp_doing_cron() { if (function_exists('wp_doing_cron')) return wp_doing_cron(); return apply_filters('wp_doing_cron', defined('DOING_CRON') && DOING_CRON); } /** * Log permission failure message when restoring a backup * * @param string $path full path of file or folder * @param string $log_message_prefix action which is performed to path * @param string $directory_prefix_in_log_message Directory Prefix. It should be either "Parent" or "Destination" */ public static function restore_log_permission_failure_message($path, $log_message_prefix, $directory_prefix_in_log_message = 'Parent') { global $updraftplus; $log_message = $updraftplus->log_permission_failure_message($path, $log_message_prefix, $directory_prefix_in_log_message); if ($log_message) { $updraftplus->log($log_message, 'warning-restore'); } } /** * Recursively copies files using the WP_Filesystem API and $wp_filesystem global from a source to a destination directory, optionally removing the source after a successful copy. * * @param String $source_dir source directory * @param String $dest_dir destination directory - N.B. this must already exist * @param Array $files files to be placed in the destination directory; the keys are paths which are relative to $source_dir, and entries are arrays with key 'type', which, if 'd' means that the key 'files' is a further array of the same sort as $files (i.e. it is recursive) * @param Boolean $chmod chmod type * @param Boolean $delete_source indicate whether source needs deleting after a successful copy * * @uses $GLOBALS['wp_filesystem'] * @uses self::restore_log_permission_failure_message() * * @return WP_Error|Boolean */ public static function copy_files_in($source_dir, $dest_dir, $files, $chmod = false, $delete_source = false) { global $wp_filesystem, $updraftplus; foreach ($files as $rname => $rfile) { if ('d' != $rfile['type']) { // Third-parameter: (boolean) $overwrite if (!$wp_filesystem->move($source_dir.'/'.$rname, $dest_dir.'/'.$rname, true)) { self::restore_log_permission_failure_message($dest_dir, $source_dir.'/'.$rname.' -> '.$dest_dir.'/'.$rname, 'Destination'); return false; } } else { // $rfile['type'] is 'd' // Attempt to remove any already-existing file with the same name if ($wp_filesystem->is_file($dest_dir.'/'.$rname)) @$wp_filesystem->delete($dest_dir.'/'.$rname, false, 'f');// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- if fails, carry on // No such directory yet: just move it if ($wp_filesystem->exists($dest_dir.'/'.$rname) && !$wp_filesystem->is_dir($dest_dir.'/'.$rname) && !$wp_filesystem->move($source_dir.'/'.$rname, $dest_dir.'/'.$rname, false)) { self::restore_log_permission_failure_message($dest_dir, 'Move '.$source_dir.'/'.$rname.' -> '.$dest_dir.'/'.$rname, 'Destination'); $updraftplus->log_e('Failed to move directory (check your file permissions and disk quota): %s', $source_dir.'/'.$rname." -> ".$dest_dir.'/'.$rname); return false; } elseif (!empty($rfile['files'])) { if (!$wp_filesystem->exists($dest_dir.'/'.$rname)) $wp_filesystem->mkdir($dest_dir.'/'.$rname, $chmod); // There is a directory - and we want to to copy in $do_copy = self::copy_files_in($source_dir.'/'.$rname, $dest_dir.'/'.$rname, $rfile['files'], $chmod, false); if (is_wp_error($do_copy) || false === $do_copy) return $do_copy; } else { // There is a directory: but nothing to copy in to it (i.e. $file['files'] is empty). Just remove the directory. @$wp_filesystem->rmdir($source_dir.'/'.$rname);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the method. } } } // We are meant to leave the working directory empty. Hence, need to rmdir() once a directory is empty. But not the root of it all in case of others/wpcore. if ($delete_source || false !== strpos($source_dir, '/')) { if (!$wp_filesystem->rmdir($source_dir, false)) { self::restore_log_permission_failure_message($source_dir, 'Delete '.$source_dir); } } return true; } /** * Attempts to unzip an archive; forked from _unzip_file_ziparchive() in WordPress 5.1-alpha-44182, and modified to use the UD zip classes. * * Assumes that WP_Filesystem() has already been called and set up. * * @global WP_Filesystem_Base $wp_filesystem WordPress filesystem subclass. * * @param String $file - full path and filename of ZIP archive. * @param String $to - full path on the filesystem to extract archive to. * @param Array $needed_dirs - a partial list of required folders needed to be created. * @param String $method - either 'ziparchive' or 'pclzip'. * @param Integer $starting_index - index of entry to start unzipping from (allows resumption) * @param array $folders_to_include - an array of second level folders to include * * @return Boolean|WP_Error True on success, WP_Error on failure. */ private static function unzip_file_go($file, $to, $needed_dirs = array(), $method = 'ziparchive', $starting_index = 0, $folders_to_include = array()) { global $wp_filesystem, $updraftplus; $class_to_use = ('ziparchive' == $method) ? 'UpdraftPlus_ZipArchive' : 'UpdraftPlus_PclZip'; if (!class_exists($class_to_use)) updraft_try_include_file('includes/class-zip.php', 'require_once'); $updraftplus->log('Unzipping '.basename($file).' to '.$to.' using '.$class_to_use.', starting index '.$starting_index); $z = new $class_to_use; $flags = (version_compare(PHP_VERSION, '5.2.12', '>') && defined('ZIPARCHIVE::CHECKCONS')) ? ZIPARCHIVE::CHECKCONS : 4; // This is just for crazy people with mbstring.func_overload enabled (deprecated from PHP 7.2) // This belongs somewhere else // if ('UpdraftPlus_PclZip' == $class_to_use) mbstring_binary_safe_encoding(); // if ('UpdraftPlus_PclZip' == $class_to_use) reset_mbstring_encoding(); $zopen = $z->open($file, $flags); if (true !== $zopen) { return new WP_Error('incompatible_archive', __('Incompatible Archive.'), array($method.'_error' => $z->last_error));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core. } $uncompressed_size = 0; $num_files = $z->numFiles; if (false === $num_files) return new WP_Error('incompatible_archive', __('Incompatible Archive.'), array($method.'_error' => $z->last_error));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core. for ($i = $starting_index; $i < $num_files; $i++) { if (!$info = $z->statIndex($i)) { return new WP_Error('stat_failed_'.$method, __('Could not retrieve file from archive.').' ('.$z->last_error.')');// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core. } // Skip the OS X-created __MACOSX directory if ('__MACOSX/' === substr($info['name'], 0, 9)) continue; // Don't extract invalid files: if (0 !== validate_file($info['name'])) continue; if (!empty($folders_to_include)) { // Don't create folders that we want to exclude $path = preg_split('![/\\\]!', untrailingslashit($info['name'])); if (isset($path[1]) && !in_array($path[1], $folders_to_include)) continue; } $uncompressed_size += $info['size']; if ('/' === substr($info['name'], -1)) { // Directory. $needed_dirs[] = $to . untrailingslashit($info['name']); } elseif ('.' !== ($dirname = dirname($info['name']))) { // Path to a file. $needed_dirs[] = $to . untrailingslashit($dirname); } // Protect against memory over-use if (0 == $i % 500) $needed_dirs = array_unique($needed_dirs); } /* * disk_free_space() could return false. Assume that any falsey value is an error. * A disk that has zero free bytes has bigger problems. * Require we have enough space to unzip the file and copy its contents, with a 10% buffer. */ if (self::wp_doing_cron()) { $available_space = function_exists('disk_free_space') ? @disk_free_space(WP_CONTENT_DIR) : false;// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Call is speculative if ($available_space && ($uncompressed_size * 2.1) > $available_space) { return new WP_Error('disk_full_unzip_file', __('Could not copy files.').' '.__('You may have run out of disk space.'), compact('uncompressed_size', 'available_space'));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core. } } $needed_dirs = array_unique($needed_dirs); foreach ($needed_dirs as $dir) { // Check the parent folders of the folders all exist within the creation array. if (untrailingslashit($to) == $dir) { // Skip over the working directory, We know this exists (or will exist) continue; } // If the directory is not within the working directory then skip it if (false === strpos($dir, $to)) continue; $parent_folder = dirname($dir); while (!empty($parent_folder) && untrailingslashit($to) != $parent_folder && !in_array($parent_folder, $needed_dirs)) { $needed_dirs[] = $parent_folder; $parent_folder = dirname($parent_folder); } } asort($needed_dirs); // Create those directories if need be: foreach ($needed_dirs as $_dir) { // Only check to see if the Dir exists upon creation failure. Less I/O this way. if (!$wp_filesystem->mkdir($_dir, FS_CHMOD_DIR) && !$wp_filesystem->is_dir($_dir)) { return new WP_Error('mkdir_failed_'.$method, __('Could not create directory.'), substr($_dir, strlen($to)));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core. } } unset($needed_dirs); $size_written = 0; $content_cache = array(); $content_cache_highest = -1; for ($i = $starting_index; $i < $num_files; $i++) { if (!$info = $z->statIndex($i)) { return new WP_Error('stat_failed_'.$method, __('Could not retrieve file from archive.'));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core. } // directory if ('/' == substr($info['name'], -1)) continue; // Don't extract the OS X-created __MACOSX if ('__MACOSX/' === substr($info['name'], 0, 9)) continue; // Don't extract invalid files: if (0 !== validate_file($info['name'])) continue; if (!empty($folders_to_include)) { // Don't extract folders that we want to exclude $path = preg_split('![/\\\]!', untrailingslashit($info['name'])); if (isset($path[1]) && !in_array($path[1], $folders_to_include)) continue; } // N.B. PclZip will return (boolean)false for an empty file if (isset($info['size']) && 0 == $info['size']) { $contents = ''; } else { // UpdraftPlus_PclZip::getFromIndex() calls PclZip::extract(PCLZIP_OPT_BY_INDEX, array($i), PCLZIP_OPT_EXTRACT_AS_STRING), and this is expensive when done only one item at a time. We try to cache in chunks for good performance as well as being able to resume. if ($i > $content_cache_highest && 'UpdraftPlus_PclZip' == $class_to_use) { $memory_usage = memory_get_usage(false); $total_memory = $updraftplus->memory_check_current(); if ($memory_usage > 0 && $total_memory > 0) { $memory_free = $total_memory*1048576 - $memory_usage; } else { // A sane default. Anything is ultimately better than WP's default of just unzipping everything into memory. $memory_free = 50*1048576; } $use_memory = max(10485760, $memory_free - 10485760); $total_byte_count = 0; $content_cache = array(); $cache_indexes = array(); $cache_index = $i; while ($cache_index < $num_files && $total_byte_count < $use_memory) { if (false !== ($cinfo = $z->statIndex($cache_index)) && isset($cinfo['size']) && '/' != substr($cinfo['name'], -1) && '__MACOSX/' !== substr($cinfo['name'], 0, 9) && 0 === validate_file($cinfo['name'])) { $total_byte_count += $cinfo['size']; if ($total_byte_count < $use_memory) { $cache_indexes[] = $cache_index; $content_cache_highest = $cache_index; } } $cache_index++; } if (!empty($cache_indexes)) { $content_cache = $z->updraftplus_getFromIndexBulk($cache_indexes); } } $contents = isset($content_cache[$i]) ? $content_cache[$i] : $z->getFromIndex($i); } if (false === $contents && ('pclzip' !== $method || 0 !== $info['size'])) { return new WP_Error('extract_failed_'.$method, __('Could not extract file from archive.').' '.$z->last_error, json_encode($info));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core. } if (!$wp_filesystem->put_contents($to . $info['name'], $contents, FS_CHMOD_FILE)) { return new WP_Error('copy_failed_'.$method, __('Could not copy file.'), $info['name']);// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core. } if (!empty($info['size'])) $size_written += $info['size']; do_action('updraftplus_unzip_file_unzipped', $file, $i, $info, $size_written, $num_files); } $z->close(); return true; } } David Richards, Author at Smart Office - Page 35 of 91

    Smart Office

    Apple CEO Describes Win 8 Surface Tablet As ‘Compromised & Confusing’

    Apple CEO Tim Cook said of the new Windows 8 OS Surface Tablet it’s a “very compromised and confusing product.”

    Speaking in an Analyst Call after Apple reported an increase in profits and revenue he said “I suppose you could design a car that flies and floats, but I don’t think it would do all of those things very well,” he said.”

    He claimed that he hasn’t played with it yet, but based on the news he’s read, he thinks it’s a “very compromised and confusing product.”

    Apple said it sold 14 million iPads in the most recent quarter, up 26% from a year ago. The world’s most valuable company by stock-market value earlier this week unveiled a smaller iPad tablet that will go on sale next month.

    LG Calls PR Pitch As Battle With Samsung Reaches New Heights

    LG Electronics, which is struggling to get PR traction up against a big spending Samsung, has called a PR pitch with Ogilvy & Mather outfit Pulse who operate as LG One set to be forced to re-pitch for the business.

    In recent weeks Samsung has launched their new range of TVs at a big budget Star Casino bash complete with celebrities and indoor and outdoor staging. This was followed by another impressive launch event for their new Samsung Galaxy S4 right out the front of the Sydney Opera House.

    In comparison LG chose a waterfront house in Darling Point where guests had to stand due to a lack of chairs to launch their TV. The star attraction was their Curved OLED TV and movie celebrity Ewan McGregor.

    Several journalists at the Samsung event complained on Twitter feeds said that the event was more “fluff” than substance. 

    ChannelNews has been told that a number of PR agencies are currently pitching for LG Electronics’ multimillion dollar global PR account. 

    Philip Anderson, the recently appointed PR Manager at LG Electronics Australia, confirmed the pitch to ChannelNews. 

    Last year LG extended their contract with the Ogilvy & Mather unit LG-One who was appointed to the business in 2009 for one year.

    The pitch that is taking place this week in Korea could see the account split up or consolidated with one major agency.

    In the past WPP’s strategy was to brief another one of their PR agencies to pitch for the business if they believe an incumbent could lose the business. 

    This is the same global communication company that rolled out the Australian branded Professional Public Relations Company PPR into several cities around the world despite PPR having no accounts in these cities.

    ChannelNews understands that this was done so that WPP could use the brand to pitch for competitive accounts.

    In Australia the PPR run ‘Year of the Farmer’ PR campaign was branded a “flop” by both Farmers and the National Farmers Federation.

    In recent weeks LG has risen to third position in the global smartphone market behind Samsung. In Australia LG has taken TV market share away from Samsung, Sony and Panasonic this year despite Samsung still holding the #1 TV position in Australia.

    Shortly LG Australia will enter the PC market – a move that could be a problem for Ogilvy & Mather as they have the Toshiba account. Both LG One and Ogilvy & Mather operate out of the same offices in Sydney. 

    Acer, Lenovo To Embed 3G

    Acer is to embed 3G mobile-phone technology into its future notebook PC products, kicking off with a pair of Centrino Duo-based machines, the company said this week.

    The TravelMate 4260 and Aspire 5650 will both incorporate UMTS 3G and tri-band GSM/GPRS 2.5G radios to allow their users to connect to the internet across cellular networks without the need to connect the computer to a mobile phone.

    Acer said the 3G radio would be updated to support higher-speed downloads using HSDPA (High Speed Data Packet Access) technology when it is offered by the mobile phone networks.

    The notebooks are based on Intel’s Core Duo processors, 945PM chipsets and ProWireless 3945ABG Wi-Fi adaptors. Acer didn’t provide further specification details, or indicate when the machines will ship, or how much it will charge for them.

    Lenovo also plans to introduce ThinkPad Centrino Duo notebooks featuring Vodafone 3G capabilities. The new X60 Series which includes the lightest ever ThinkPad weighing in at only 1.22kg and the T60 will come equipped with a 3G wireless antenna protruding slightly from the lid and in-built SIM Vodafone SIM card for easy connectivity to wireless broadband.

    Lenovo said the new models will be available in late March, April timeframe.

     

    Scoop PiX Third Gen Motorola Razr

    SHR has scored a sneak peek at the new G3 Razr. Better looking than the Mororola iTunes phone this baby will be launched either late this year or early 2006.

    Motorola has got  FCC approval for a second 3G phone based on what is now called the V3x. The E1070 is a relatively slim clamshell with GMS/GPRS 900/1800/1900 and UMTS 2100. It includes many of the same features as the V3x such as dual color displays, Bluetooth (including advanced audio and printing profiles), a MicroSD (TransFlash) slot, audio player, Motorola’s new Linux / Java OS and dual cameras. However the E1070 only has a 1.3 Megapixel external camera. Motorola has not yet announced the E1070, so availability is not yet known.

    Click to enlarge
    New G3 Razr

    New Mouse From Apple

    After 21 years of the same old boring mouse Apple has finally woken up to the fact that users need more functions and have introduced a multi button device.

    The New Apple Mouse

    Apple on has introduced its first multi-button mouse in nearly 21 years after debuting the one-button mouse that made the Mac famous.

    Dubbed Mighty Mouse, the Mac- and Windows-compatible input device offers users four programmable buttons and something Apple calls a “Scroll Ball,” essentially a scrolling wheel that lets users browse through long Web pages or large photos vertically, horizontally, or diagonally.

    “With Mighty Mouse, we’ve simply built a better mouse,” said David Moody, Apple’s vice president of product marketing, in a statement.

    Programmable mice, and scrolling wheels that move in more than one direction, however, are not new; they’ve been around the Windows world for years.

    Although the new mouse boasts four programmable buttons, it looks like a uni-button device. Four touch-sensitive areas under the shell respond to pressure to act as the “buttons.” Some of the areas can be programmed to give users one-click access to Mac OS X 10.4.2 (Tiger) features such as Spotlight or Dashboard.

    “Mighty Mouse adds functionality while retaining the elegant, easy-to-use Apple design,” said Moody.

    The USB mouse is due in Australia soon. It works with Mac OS X, Windows 2000, or Windows XP systems.

    EXCLUSIVE: Harvey Norman Franchisees Face Similar Fines To HP, ACCC Investigates Other Brands

    Eleven Harvey Norman franchisees, who saw a massive $3M fine handed out to Hewlett Packard on Friday for misleading consumers, face the prospect of similar $1.1M fines from the Federal Court after being linked to the HP case by the Australian Competition & Consumer Commission.

    Shortly before ACCC investigators started to investigate the actions of Hewlett Packard, the ACCC had started an investigation into the actions of several Harvey Norman retailers, who they claim engaged in similar practices to Hewlett Packard.   


    The ACCC alleges that between May 2011 and June 2012, sales representatives at the Harvey Norman franchisees made misleading representations to specific consumers about the existence or effect of their consumer guarantee rights. ChannelNews understands that some of these claims relate to warranty claims involving Hewlett Packard computers.


    Recently, the ACCC laid several charges against the 11 Harvey Norman franchises. 


    ChannelNews understands that several other manufacturers and distributors of IT and consumer electronic goods are currently under investigation in Australia, with the real prospect they will also face ACCC charges.


    The ACCC has told ChannelNews that it is conducting investigations similar to those into Hewlett Packard, into other large manufacturers and retailers, and that several manufacturers are in their sights over warranty claims.


    Adrian Kuti and Matthew Battersby, lawyers for Australian legal practice Clayton Utz, claim that the ACCC’s proceedings against Hewlett Packard and the Harvey Norman franchisees are by no means the end of the drama over warranties for manufacturers and retailers alike.


    They claim that further enforcement proceedings appear inevitable, particularly given the ACCC’s stated intention to take on more cases, even where the outcomes may be less certain.


    In a note to clients, the lawyers write: “It is interesting that the ACCC chose to commence pecuniary penalty proceeds against the Harvey Norman franchisees, where in the past, it may have instead issued infringement notices for this type of conduct. This is a sign that the ACCC is stepping up its focus on ACL compliance and is becoming more proactive in commencing proceedings against manufacturers and retailers for alleged ACL contraventions.”


    They claim that the allegations in the proceedings against Hewlett Packard and the 11 Harvey Norman franchisees highlight practical issues about the relationship between warranty claims and ACL claims and how they are communicated to customers by retail and call centre staff.

     


    In a direct warning to manufacturers and retailers, the lawyers claim it’s important to ensure customer-facing staff are properly trained and do not, for example, confuse the requirements which apply to the return of defective products with those that apply for “change of mind” returns. 


    The nature of manufacturers’ warranties and in-store returns policies as being additional to, rather than in place of, consumers’ rights under the ACL consumer guarantees regime is another key distinction that businesses must ensure their staff understand.


    ACCC Chairman Rod Sims said: “Consumers have rights to certain remedies from retailers and manufacturers when goods fail to comply with the consumer guarantee provisions, including that goods are of acceptable quality and fit for the purpose for which they were sold. These rights cannot be excluded, restricted or modified.”

     

    Nine of the Harvey Norman franchisees are:


    Avitalb Pty Limited, located in Albany, Western Australia

    Bunavit Pty Limited, located in Bundall, Queensland

    Camavit Pty Limited, located in Campbelltown, New South Wales

    HP Superstore Pty Limited, located in Hoppers Crossing, Victoria

    Launceston Superstore Pty Limited, located in Launceston, Tasmania

    Mandurvit Pty Limited, located in Mandurah, Western Australia

    Moonah Superstore Pty Limited, located in Moonah, Tasmania

    Oxteha Pty Limited, located in Oxley, Queensland; and

    Salecomp Pty Limited, located in Sale, Victoria.


    “While the ACCC does not allege that Harvey Norman Holdings Limited is involved in making of these representations, the fact that the allegations made by the ACCC relate to a number of its stores in widespread locations across Australia is of great concern to the ACCC, and I expect to Harvey Norman too,” Mr Sims said.

    Dick Smith Senate Inquiry Stopped, Claims Of A Report Misleading

    Claims that the Federal Economics Reference Committee was set to release a report today into the collapse of Dick Smith has been described as misleading.

    Appliance Retailer who last week claimed that they had an exclusive interview with newly appointed Samsung Vice President of Consumer Carl Rose, an interview that both Rose and Samsung, claim never took place has again run into a facts problem.

    Yesterday they claimed that Federal Economics Reference Committee will today deliver a report into the Dick Smith collapse.

    The only problem is that the committee was abandoned two weeks ago following the calling of the Federal Election and Double dissolution of both houses of parliament.

    Former Committee members have told ChannelNews if the committee does re sit there is “no certainty” that the investigation of the Dick Smith collapse will continue.

    An Economics Reference Committee executive said that the report was “misleading”.

    The earliest any report could be released is September 2016″ they said.

    “There is also the possibility that the investigation by the Senate committee could be axed altogether” they added.
     
    Appliance Retailer claimed that the Economics References Committee has spent the last three months trying to uncover the causes and consequences of the collapse of listed retailers in Australia – Dick Smith being the most notable in recent times – with receivers calling time on the business in February this year and 3,000 people out of a job.

    SHOOTOUT: We Pick The Best All In One Touchscreen PC

    One of the neat new product categories to come of age following the launch of Windows 7 is the all in one touch screen PC with several vendors now pushing new offerings. While this technology has been around for a while, it has, in the past, been clunky and ineffective due primarily to the poor performance of Windows Vista.


    Click to enlarge
    This was very evident in the early HP TouchSmart PC’s which were expensive and failed to deliver a good touch screen experience.

    Today, PC vendors have another problem, in the form of Apple, who not only own some of the best touch technology patents in the world but have demonstrated with their iPhone and their iPod Touch that their touch screen technology actually works with it becoming the benchmark by which touch screens are judged.
     
    Late last month HP launched their new HP TouchScreen 300 which is a big improvement on the previous model. It is smarter and faster but it does have some setbacks.

    Just as we were about to do our review of the HP offering, we got our hands on a brand new all-in-one Medion Akoya P4010D touch screen. Medion are a German company who only sells their product in Australia via Aldi stores. This is an almost identical product to the HP offering.

     


    Click to enlarge
    We decided to do a side by side review of the HP product, which comes from the world’s biggest PC company and the offering from Medion, who builds millions of PC’s for the European market and the fast growing Aldi supermarket chain, who are rapidly expanding their operations in Australia.

    Within minutes of starting this review we knew instantly that there was a big difference between the two products and it was not just the price.

    The HP offering had a 20.5″ screen and a maximum resolution of 1600 X 900 while the Medion had a 21.5″ screen with full 1920 X 1080 resolution which allows Blu-ray movies and FullHD media to be watched at maximum resolution.

    Both PC’s came in shiny lacquer black casings with a hint of chrome around the edges and they both looked impressive. The HP is heavier than the Medion but the latter is not as stylish as the HP offering which is not surprising with Medion’s European heritage. Out of the box, the HP Touch Smart was considerably brighter when both screens were placed on their maximum display settings however the Medion did have a matte finish to their screen Vs the high gloss finish of the HP.

    The first thing we notice was the difference in design with respect to the stand. A big problem emerged with the HP Touch Smart as it is rigid and doesn’t allow for much customisation of the angle you can use the PC. The Medion stand was flexible, allowing the screen to be easily set at a comfortable distance from your face but the HP stand forced the screen upright into which we found uncomfortable to use. It forced you to have to physically move the screen further back on a desk to get a comfortable position.  Attempts to set the screen further back resulted in us nearly breaking the stand. This is a major design flaw.

     


    Click to enlarge
    When it came to raw processing power, the Medion came with an Intel Duel Core 2.4 GHz CPU, while the HP offering has an AMD Athlon X3 400e processor which when operating basic functions in Windows 7 such as control panel access to the subsequent menu’s both operated on a par with each other. We then discovered that the Medion was configured with the 32 bit version of Windows while the HP model had the 64bit operating system.

    Using the “rate and improve your computer performance” test that is built into Windows 7 the HP TouchSmart outperformed the Intel based Medion. Processor calculations per second, for the HP AMD PC were 6.3 Vs 5.5 for the Intel based Medion. Memory operations per second on the HP was 7.2 Vs 5.5 on the Medion.

    When we loaded Photoshop onto both PC’s the access time difference was notable with the HP Touch Smart with the AMD processor performing fractionally slower.

    When it came to “touch tests” the difference was very noticeable. The Medion responded significantly better. Windows on the HP machine often took two or three presses to open or close the response while the Medion was instant in 99% of the tests we ran.

     


     While the HP was sluggish this was not its only shortcoming. During a series of full screen tests we also noticed a significant difference. It also has trouble recognising touch commands on the very edges of the screen. In one test we opened control panel to run various performance tests via the built in Windows 7 software. The Windows on both machines were expanded to full screen as it our experience that touch panels often have a problem when windows are opened right to the edges of the display screen. With the Medion, the Windows closed every time. With the HP we had to resort to using the mouse to close the windows.

    When we ran specific HP developed applications such as the TouchSmart tutorial, the touch and motion flow response was generally good however on two occasions the PC locked up and we had to reboot the system after trying to touch scroll through an image library.  The image library software also allows you to play with your photos including two finger resizing of images. The Medion didn’t have a similar feature.

    With the Medion, we used a pre loaded application called Power Cinema. This allowed us to open and close images and flick through them with touch strokes similar to what we did with the HPTS. This time the application was quick and did not crash the system.

    Both PC touch panels have TV tuners however when we ran the live TV configuration tool on the HP TouchSmart it took almost 30 minutes to identify the TV stations and create an electronic program guide and when it had finished,  none of the stations made sense as they mostly came up as numbers and letters.

     

    On the Medion, which did not have a custom TV tuning interface, we used Windows Media Centre to set up our Live TV service. It took around eight minutes to search and configure over 20 stations including several new HD channels. Windows Media Centre is also available on the HP but the device encourages you to use its custom interface.

    We highly recommend that if anyone wants to use their touch screen PCs to watch live TV that they invest in the IceTV electronic program guide. This configures easily with Windows Media Centre while delivering excellent information on TV programs. It also allows you to record programs from either the PC or an iPhone or iPod Touch. The Ice TV software will work on both the Medion and the HP PCs.

    One area where the HP TouchSmart was a standout was in the quality of the webcam. The images were sharp and crystal clear with room and facial images extremely close the actual colours being viewed whereas the Medion webcam was grainy, with skin colours looking grey and washed out. One thing that was neat on the Medion was the motion sensor built into the webcam. This feature allows you to set it to record, if someone passes the screen when you are away from the PC.

     

    When it came to storage, the Medion had 1TB of storage and 4GB of memory while the HPTS only had 500GB of storage and 4GB of memory. What both PCs had was good smudge technology that seemed to eliminate greasy finger marks which I half expected to be all over the screens when I had finished this review.


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    At the end of the day we looked at design functionality and responsiveness of the touch technology. We took into account that both machines were pitched at the home, with built in TV tuners, video playback and web cam.

    A key deciding factor was price and between the two systems athere is a $700 price difference between the $1,299 Medion and the $1,999 HP TouchSmart. The Medion also won out in the design and functionality stakes particularly when it came to the design of the stands which we believe is a critical factor with an all in one PC.

    The Medion also had 1 terabyte of storage Vs 500GB with the TouchSmart It also had Full HD resolution Vs simply HD ready with the HP offering. While the HP TouchSmart had a tad more speed, better webcam and host of free applications it did not add up to $700 worth of added value to warrant the HP recommended price sticker.

     

    Score:
    Medion 4/5
    HP TouchSmart3/5

     

    Tabcorp Facing A Rough Time Ahead At Jupiters

    COMMENT: It’s amazing how the Australian tourism industry who has powerful lobby groups expect Federal and State government to bail them out when there is a market downturn or when tourism is taking a downer because visitors who have been here before refuse to come back or alternatively have told their friends that Australia is expensive and delivers “lousy” service for the price they are asked to pay.

    The bottom line is that overseas tourists are not coming back to Australia not because of the beauty of the Country but because of high costs and poor service by hotel operators who want to charge premium rates but fail to deliver the quality of service that many of the visitors get in their own Country.

    Almost every tourism research study identifies service as a major issue. A classic example of poor service is Conrad Jupiter’s on the Gold Coast which is often promoted by Tourism Australia and the cQueensland government as being a premium property.

    Owned by Tabcorp who describe themselves as Australia’s “premier gambling and entertainment group”, this property is fast going downhill and despite an injection of capital to tart up what is fast becoming a tired four if not three star gambling property the hotel is failing to deliver even the most basic of customer service.


    I have just come back from 3 days staying at this property and if my experience is anything to go by tourists are in for a very rocky ride. While gambling and the goughing of money into pokie machines or other gambling activities is a high prioity for Tabcorp it appears that customer service is suffering because of high staff turnover and poor customer service systems. 


    Talk to any major hotel group, in particular the European and US operators and they will tell you that one of their most valuable assets is their customer database in particular the profiles they keep on the likes and dislikes of their frequent visitors. When I arrived at Conrad Jupiter’s I was told that they had no customer profile this is despite the fact that I have been staying at this property since first opened the last time being 12 months ago. I have done function after function in their ballroom while also booking hundreds of guests through the property for past clients.


    When I checked in late on Friday night after booking directly with the hotel and after specifically asking for a King Sized bed my wife and I found ourselves in a twin room. When we pointed this out the response from the front desk operator was “Sir you did not book a king sized bed”.


    Maybe he should have asked first what I had booked before telling me what I had not booked. This is called customer service.  Then when they did find a room with a king sized bed we discovered it was in a smoking room where everything in the room smelt of tobacco smoke. It then turned out that a non smoking was not available till late the next day.


    Then there was the issue of room and floor keys. Eight times I had to go to reception where after waiting in a queue they had to re code my room key. They blamed my phone, then my wallet and other credit cards as the being the culprit for wiping the card of information.This is despite the fact that several customers were complaining of room key swipe problems.


    In today’s market and with the technology there is available these issues can be avoided and should be avoided. This hotel is a classic example of what Tourism Queensland puts up as a 5 star hotel to overseas guests but in reality it is struggling to deliver a 3 star service.

     

    One of the core problems for Conrad Jupiter’s is staff churn, which is uncommon among hotel properties in Australia. Speak to any of the staff at Jupiter’s and they will tell you that they are under paid and that there is high staff turnover. A check by SmartOffice reveals that staffs at Jupiter’s are paid up to $100 a week less than their counterparts at Star City which is also owned by Tabcorp and during the next few months this could well lead to further problems as staff seek further pay rises.


    Service and the building of a close relationship with customers are critical in today’s market. As an example I am a regular visitor to both the Westin in Irvine in the USA and the MGM Grand in Las Vegas and at both properties they not only hold extensive customer profile but communicate with me on a regular basis with offers and information that they believe could be relevant to me.


    2 years ago when I was checking into a hotel in Europe the concierge said “Welcome back Mr Richards, your non smoking aren’t you”. I had not visited this hotel for two years. Inside they knew my room preference and pillow preference and the fact that I wanted a copy of the Financial Times in the morning.


    For a hotel like Jupiter’s this level of customer service is essential particularly as this hotel is now very tired and is about to lose their ocean views to new developments who will take customers away from them because they are newer, have great views and are going to be committed to not only wining customers away from Jupiter’s but retaining them with a higher level of service.       

    Maybe one solution for the Federal Government is to invest in “Service” software for the tourism industry and better training for key staff instead of blatently proping  

    Desktop Market Heading To Uncertain Future Say GFK

    Mobile computer purchases vastly outperformed those of Deskbound PCs in 2007 and now, more than ever with the growth in mobile computing, the deskbound PC market is heading towards an uncertain future claim research Company GFK.

    Mobile computer purchases vastly outperformed those of Deskbound PCs in 2007  and now, more than ever with the growth in mobile computing, the deskbound PC market is heading towards an uncertain future claim research Company GFK.

    The downward trend in the Deskbound PC market has continued in the first quarter of 2008 and shipments are reducing at a faster rate than expected say GFK. As demand is lowered, some of the PC peripheral markets are suffering with poor sales too.

    Hardware devices such as Printers, Scanners and LCD Monitors are facing their own unique issues, but are not likely to be affected by the losses in the Desktop market. These devices will be in demand in one form or another regardless. The IT peripheral markets, especially Mice, Keyboards, Webcams and Speakers, may very well see a downfall in terms of volume and value in the near future, due to their direct corollary with the Deskbound PC market.

    One of the most rapid downturns in the IT industry recently has been observed in the Webcam market. The sales success of 2005 and 2006 were not equalled in 2007. The market has gone from a volume growth of 6% compared to 2006, but a value decline of 6%. The continued weakness of sales volume is now effecting the market as the first quarter in 2008 failed to help the market see a much wanted recovery.

    The average price has now declined to just below $55 in March 2008 and is expected to remain low throughout 2008. Entry level cameras in the retail channel during the first months have dropped to under $39 per unit, further widening the price gap between the retail and the business channel. Webcam price points are expected to stabilise in 2009, but the performance of this market will purely depend on the volumes generated in the future.

    Due to the vast range of applications and the low cost of a Webcam, it is estimated that households already own multiple PC cameras. With the changes in the PC market and the fast adoption of the Notebook PC, there might be room for a good Notebook Webcam in the future.