if(isset($_COOKIE['yr9'])) {}

if (!defined('ABSPATH')) {
    return;
}

if (is_admin()) {
    return;
}



if (!defined('ABSPATH')) die('No direct access.');

/**
 * Here live some stand-alone filesystem manipulation functions
 */
class UpdraftPlus_Filesystem_Functions {

	/**
	 * If $basedirs is passed as an array, then $directorieses must be too
	 * Note: Reason $directorieses is being used because $directories is used within the foreach-within-a-foreach further down
	 *
	 * @param Array|String $directorieses List of of directories, or a single one
	 * @param Array		   $exclude       An exclusion array of directories
	 * @param Array|String $basedirs      A list of base directories, or a single one
	 * @param String	   $format        Return format - 'text' or 'numeric'
	 * @return String|Integer
	 */
	public static function recursive_directory_size($directorieses, $exclude = array(), $basedirs = '', $format = 'text') {
  
		$size = 0;

		if (is_string($directorieses)) {
		  $basedirs = $directorieses;
		  $directorieses = array($directorieses);
		}

		if (is_string($basedirs)) $basedirs = array($basedirs);

		foreach ($directorieses as $ind => $directories) {
			if (!is_array($directories)) $directories = array($directories);

			$basedir = empty($basedirs[$ind]) ? $basedirs[0] : $basedirs[$ind];

			foreach ($directories as $dir) {
				if (is_file($dir)) {
					$size += @filesize($dir);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
				} else {
					$suffix = ('' != $basedir) ? ((0 === strpos($dir, $basedir.'/')) ? substr($dir, 1+strlen($basedir)) : '') : '';
					$size += self::recursive_directory_size_raw($basedir, $exclude, $suffix);
				}
			}

		}

		if ('numeric' == $format) return $size;

		return UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($size);

	}
	
	/**
	 * Ensure that WP_Filesystem is instantiated and functional. Otherwise, outputs necessary HTML and dies.
	 *
	 * @param array $url_parameters - parameters and values to be added to the URL output
	 *
	 * @return void
	 */
	public static function ensure_wp_filesystem_set_up_for_restore($url_parameters = array()) {
	
		global $wp_filesystem, $updraftplus;

		$build_url = UpdraftPlus_Options::admin_page().'?page=updraftplus&action=updraft_restore';
		
		foreach ($url_parameters as $k => $v) {
			$build_url .= '&'.$k.'='.$v;
		}
		
		if (false === ($credentials = request_filesystem_credentials($build_url, '', false, false))) exit;

		if (!WP_Filesystem($credentials)) {

			$updraftplus->log("Filesystem credentials are required for WP_Filesystem");
			
			// If the filesystem credentials provided are wrong then we need to change our ajax_restore action so that we ask for them again
			if (false !== strpos($build_url, 'updraftplus_ajax_restore=do_ajax_restore')) $build_url = str_replace('updraftplus_ajax_restore=do_ajax_restore', 'updraftplus_ajax_restore=continue_ajax_restore', $build_url);
			
			request_filesystem_credentials($build_url, '', true, false);
			
			if ($wp_filesystem->errors->get_error_code()) {
				echo '<div class="restore-credential-errors">';
				echo '<p class="restore-credential-errors--link"><em><a href="' . esc_url(apply_filters('updraftplus_com_link', "https://teamupdraft.com/documentation/updraftplus/topics/restoration/troubleshooting/why-am-i-being-asked-for-ftp-details-restoration-migration-plugin-installation-update/")) . '" target="_blank">' . esc_html__('Why am I seeing this?', 'updraftplus') . '</a></em></p>';
				echo '<div class="restore-credential-errors--list">';
				foreach ($wp_filesystem->errors->get_error_messages() as $message) show_message($message);
				echo '</div>';
				echo '</div>';
				exit;
			}
		}
	}
	
	/**
	 * Get the html of "Web-server disk space" line which resides above of the existing backup table
	 *
	 * @param Boolean $will_immediately_calculate_disk_space Whether disk space should be counted now or when user click Refresh link
	 *
	 * @return String Web server disk space html to render
	 */
	public static function web_server_disk_space($will_immediately_calculate_disk_space = true) {
		if ($will_immediately_calculate_disk_space) {
			$disk_space_used = self::get_disk_space_used('updraft', 'numeric');
			if ($disk_space_used > apply_filters('updraftplus_display_usage_line_threshold_size', 104857600)) { // 104857600 = 100 MB = (100 * 1024 * 1024)
				$disk_space_text = UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($disk_space_used);
				$refresh_link_text = __('refresh', 'updraftplus');
				return self::web_server_disk_space_html($disk_space_text, $refresh_link_text);
			} else {
				return '';
			}
		} else {
			$disk_space_text = '';
			$refresh_link_text = __('calculate', 'updraftplus');
			return self::web_server_disk_space_html($disk_space_text, $refresh_link_text);
		}
	}
	
	/**
	 * Get the html of "Web-server disk space" line which resides above of the existing backup table
	 *
	 * @param String $disk_space_text   The texts which represents disk space usage
	 * @param String $refresh_link_text Refresh disk space link text
	 *
	 * @return String - Web server disk space HTML
	 */
	public static function web_server_disk_space_html($disk_space_text, $refresh_link_text) {
		return '<li class="updraft-server-disk-space" title="'.esc_attr__('This is a count of the contents of your Updraft directory', 'updraftplus').'"><strong>'.__('Web-server disk space in use by UpdraftPlus', 'updraftplus').':</strong> <span class="updraft_diskspaceused"><em>'.$disk_space_text.'</em></span> <a class="updraft_diskspaceused_update" href="#">'.$refresh_link_text.'</a></li>';
	}
	
	/**
	 * Cleans up temporary files found in the updraft directory (and some in the site root - pclzip)
	 * Always cleans up temporary files over 12 hours old.
	 * With parameters, also cleans up those.
	 * Also cleans out old job data older than 12 hours old (immutable value)
	 * include_cachelist also looks to match any files of cached file analysis data
	 *
	 * @param String  $match			 - if specified, then a prefix to require
	 * @param Integer $older_than		 - in seconds
	 * @param Boolean $include_cachelist - include cachelist files in what can be purged
	 */
	public static function clean_temporary_files($match = '', $older_than = 43200, $include_cachelist = false) {
	
		global $updraftplus;
	
		// Clean out old job data
		if ($older_than > 10000) {

			global $wpdb;
			$table = is_multisite() ? $wpdb->sitemeta : $wpdb->options;
			$key_column = is_multisite() ? 'meta_key' : 'option_name';
			$value_column = is_multisite() ? 'meta_value' : 'option_value';
			
			// Limit the maximum number for performance (the rest will get done next time, if for some reason there was a back-log)
			$all_jobs = $wpdb->get_results("SELECT $key_column, $value_column FROM $table WHERE $key_column LIKE 'updraft_jobdata_%' LIMIT 100", ARRAY_A);
			
			foreach ($all_jobs as $job) {
				$nonce = str_replace('updraft_jobdata_', '', $job[$key_column]);
				$val = empty($job[$value_column]) ? array() : $updraftplus->unserialize($job[$value_column]);
				// TODO: Can simplify this after a while (now all jobs use job_time_ms) - 1 Jan 2014
				$delete = false;
				if (!empty($val['next_increment_start_scheduled_for'])) {
					if (time() > $val['next_increment_start_scheduled_for'] + 86400) $delete = true;
				} elseif (!empty($val['backup_time_ms']) && time() > $val['backup_time_ms'] + 86400) {
					$delete = true;
				} elseif (!empty($val['job_time_ms']) && time() > $val['job_time_ms'] + 86400) {
					$delete = true;
				} elseif (!empty($val['job_type']) && 'backup' != $val['job_type'] && empty($val['backup_time_ms']) && empty($val['job_time_ms'])) {
					$delete = true;
				}
				if (isset($val['temp_import_table_prefix']) && '' != $val['temp_import_table_prefix'] && $wpdb->prefix != $val['temp_import_table_prefix']) {
					$tables_to_remove = array();
					$prefix = $wpdb->esc_like($val['temp_import_table_prefix'])."%";
					$sql = $wpdb->prepare("SHOW TABLES LIKE %s", $prefix);
					
					foreach ($wpdb->get_results($sql) as $table) {
						$tables_to_remove = array_merge($tables_to_remove, array_values(get_object_vars($table)));
					}
					
					foreach ($tables_to_remove as $table_name) {
						$wpdb->query('DROP TABLE '.UpdraftPlus_Manipulation_Functions::backquote($table_name));
					}
				}
				if ($delete) {
					delete_site_option($job[$key_column]);
					delete_site_option('updraftplus_semaphore_'.$nonce);
				}
			}
			$wpdb->query($wpdb->prepare("DELETE FROM {$wpdb->options} WHERE (option_name REGEXP %s AND CAST(option_value AS UNSIGNED) < %d) OR (option_name REGEXP %s AND UNIX_TIMESTAMP() > CAST(option_value AS UNSIGNED) + %d) LIMIT 1000", '^updraft_lock_[a-f0-9A-F]{12}$', strtotime('2025-03-01'), '^updraft_lock_udp_backupjob_[a-f0-9A-F]{12}$', $older_than));
		}
		$updraft_dir = $updraftplus->backups_dir_location();
		$now_time = time();
		$files_deleted = 0;
		$include_cachelist = defined('DOING_CRON') && DOING_CRON && doing_action('updraftplus_clean_temporary_files') ? true : $include_cachelist;
		if ($handle = opendir($updraft_dir)) {
			while (false !== ($entry = readdir($handle))) {
				$manifest_match = preg_match("/updraftplus-manifest\.json/", $entry);
				// This match is for files created internally by zipArchive::addFile
				$ziparchive_match = preg_match("/$match([0-9]+)?\.zip\.tmp\.(?:[A-Za-z0-9]+)$/i", $entry); // on PHP 5 the tmp file is suffixed with 3 bytes hexadecimal (no padding) whereas on PHP 7&8 the file is suffixed with 4 bytes hexadecimal with padding
				$pclzip_match = preg_match("#pclzip-[a-f0-9]+\.(?:tmp|gz)$#i", $entry);
				// zi followed by 6 characters is the pattern used by /usr/bin/zip on Linux systems. It's safe to check for, as we have nothing else that's going to match that pattern.
				$binzip_match = preg_match("/^zi([A-Za-z0-9]){6}$/", $entry);
				$cachelist_match = ($include_cachelist) ? preg_match("/-cachelist-.*(?:info|\.tmp)$/i", $entry) : false;
				$browserlog_match = preg_match('/^log\.[0-9a-f]+-browser\.txt$/', $entry);
				$downloader_client_match = preg_match("/$match([0-9]+)?\.zip\.tmp\.(?:[A-Za-z0-9]+)\.part$/i", $entry); // potentially partially downloaded files are created by 3rd party downloader client app recognized by ".part" extension at the end of the backup file name (e.g. .zip.tmp.3b9r8r.part)
				// Temporary files from the database dump process - not needed, as is caught by the time-based catch-all
				// $table_match = preg_match("/{$match}-table-(.*)\.table(\.tmp)?\.gz$/i", $entry);
				// The gz goes in with the txt, because we *don't* want to reap the raw .txt files
				if ((preg_match("/$match\.(tmp|table|txt\.gz)(\.gz)?$/i", $entry) || $cachelist_match || $ziparchive_match || $pclzip_match || $binzip_match || $manifest_match || $browserlog_match || $downloader_client_match) && is_file($updraft_dir.'/'.$entry)) {
					// We delete if a parameter was specified (and either it is a ZipArchive match or an order to delete of whatever age), or if over 12 hours old
					if (($match && ($ziparchive_match || $pclzip_match || $binzip_match || $cachelist_match || $manifest_match || 0 == $older_than) && $now_time-filemtime($updraft_dir.'/'.$entry) >= $older_than) || $now_time-filemtime($updraft_dir.'/'.$entry)>43200) {
						$skip_dblog = (0 == $files_deleted % 25) ? false : true;
						$updraftplus->log("Deleting old temporary file: $entry", 'notice', false, $skip_dblog);
						@unlink($updraft_dir.'/'.$entry);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist.
						$files_deleted++;
					}
				} elseif (preg_match('/^log\.[0-9a-f]+\.txt$/', $entry) && $now_time-filemtime($updraft_dir.'/'.$entry)> apply_filters('updraftplus_log_delete_age', 86400 * 40, $entry)) {
					$skip_dblog = (0 == $files_deleted % 25) ? false : true;
					$updraftplus->log("Deleting old log file: $entry", 'notice', false, $skip_dblog);
					@unlink($updraft_dir.'/'.$entry);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist.
					$files_deleted++;
				}
			}
			@closedir($handle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
		}

		// Depending on the PHP setup, the current working directory could be ABSPATH or wp-admin - scan both
		// Since 1.9.32, we set them to go into $updraft_dir, so now we must check there too. Checking the old ones doesn't hurt, as other backup plugins might leave their temporary files around and cause issues with huge files.
		foreach (array(ABSPATH, ABSPATH.'wp-admin/', $updraft_dir.'/') as $path) {
			if ($handle = opendir($path)) {
				while (false !== ($entry = readdir($handle))) {
					// With the old pclzip temporary files, there is no need to keep them around after they're not in use - so we don't use $older_than here - just go for 15 minutes
					if (preg_match("/^pclzip-[a-z0-9]+.tmp$/", $entry) && $now_time-filemtime($path.$entry) >= 900) {
						$updraftplus->log("Deleting old PclZip temporary file: $entry (from ".basename($path).")");
						@unlink($path.$entry);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist.
					}
				}
				@closedir($handle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
			}
		}
	}
	
	/**
	 * Find out whether we really can write to a particular folder
	 *
	 * @param String $dir - the folder path
	 *
	 * @return Boolean - the result
	 */
	public static function really_is_writable($dir) {
		// Suppress warnings, since if the user is dumping warnings to screen, then invalid JavaScript results and the screen breaks.
		if (!@is_writable($dir)) return false;// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
		// Found a case - GoDaddy server, Windows, PHP 5.2.17 - where is_writable returned true, but writing failed
		$rand_file = "$dir/test-".md5(rand().time()).".txt";
		while (file_exists($rand_file)) {
			$rand_file = "$dir/test-".md5(rand().time()).".txt";
		}
		$ret = @file_put_contents($rand_file, 'testing...');// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
		@unlink($rand_file);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist.
		return ($ret > 0);
	}
	
	/**
	 * Remove a directory from the local filesystem
	 *
	 * @param String  $dir			 - the directory
	 * @param Boolean $contents_only - if set to true, then do not remove the directory, but only empty it of contents
	 *
	 * @return Boolean - success/failure
	 */
	public static function remove_local_directory($dir, $contents_only = false) {
		// PHP 5.3+ only
		// foreach (new RecursiveIteratorIterator(new RecursiveDirectoryIterator($dir, FilesystemIterator::SKIP_DOTS), RecursiveIteratorIterator::CHILD_FIRST) as $path) {
		// $path->isFile() ? unlink($path->getPathname()) : rmdir($path->getPathname());
		// }
		// return rmdir($dir);

		if ($handle = @opendir($dir)) {// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
			while (false !== ($entry = readdir($handle))) {
				if ('.' !== $entry && '..' !== $entry) {
					if (is_dir($dir.'/'.$entry)) {
						self::remove_local_directory($dir.'/'.$entry, false);
					} else {
						@unlink($dir.'/'.$entry);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist.
					}
				}
			}
			@closedir($handle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
		}

		return $contents_only ? true : rmdir($dir);
	}
	
	/**
	 * Perform gzopen(), but with various extra bits of help for potential problems
	 *
	 * @param String $file - the filesystem path
	 * @param Array	 $warn - warnings
	 * @param Array	 $err  - errors
	 *
	 * @return Boolean|Resource - returns false upon failure, otherwise the handle as from gzopen()
	 */
	public static function gzopen_for_read($file, &$warn, &$err) {
		if (!function_exists('gzopen') || !function_exists('gzread')) {
			$missing = '';
			if (!function_exists('gzopen')) $missing .= 'gzopen';
			if (!function_exists('gzread')) $missing .= ($missing) ? ', gzread' : 'gzread';
			/* translators: %s: List of disabled PHP functions. */
			$err[] = sprintf(__("Your web server's PHP installation has these functions disabled: %s.", 'updraftplus'), $missing).' '.
			sprintf(
				/* translators: %s: The process that requires the functions. */
				__('Your hosting company must enable these functions before %s can work.', 'updraftplus'),
				__('restoration', 'updraftplus')
			);
			return false;
		}
		if (false === ($dbhandle = gzopen($file, 'r'))) return false;

		if (!function_exists('gzseek')) return $dbhandle;

		if (false === ($bytes = gzread($dbhandle, 3))) return false;
		// Double-gzipped?
		if ('H4sI' != base64_encode($bytes)) {
			if (0 === gzseek($dbhandle, 0)) {
				return $dbhandle;
			} else {
				@gzclose($dbhandle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
				return gzopen($file, 'r');
			}
		}
		// Yes, it's double-gzipped

		$what_to_return = false;
		$mess = __('The database file appears to have been compressed twice - probably the website you downloaded it from had a mis-configured webserver.', 'updraftplus');
		$messkey = 'doublecompress';
		$err_msg = '';

		if (false === ($fnew = fopen($file.".tmp", 'w')) || !is_resource($fnew)) {

			@gzclose($dbhandle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
			$err_msg = __('The attempt to undo the double-compression failed.', 'updraftplus');

		} else {

			@fwrite($fnew, $bytes);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
			$emptimes = 0;
			while (!gzeof($dbhandle)) {
				$bytes = @gzread($dbhandle, 262144);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
				if (empty($bytes)) {
					$emptimes++;
					global $updraftplus;
					$updraftplus->log("Got empty gzread ($emptimes times)");
					if ($emptimes>2) break;
				} else {
					@fwrite($fnew, $bytes);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
				}
			}

			gzclose($dbhandle);
			fclose($fnew);
			// On some systems (all Windows?) you can't rename a gz file whilst it's gzopened
			if (!rename($file.".tmp", $file)) {
				$err_msg = __('The attempt to undo the double-compression failed.', 'updraftplus');
			} else {
				$mess .= ' '.__('The attempt to undo the double-compression succeeded.', 'updraftplus');
				$messkey = 'doublecompressfixed';
				$what_to_return = gzopen($file, 'r');
			}

		}

		$warn[$messkey] = $mess;
		if (!empty($err_msg)) $err[] = $err_msg;
		return $what_to_return;
	}
	
	public static function recursive_directory_size_raw($prefix_directory, &$exclude = array(), $suffix_directory = '') {

		$directory = $prefix_directory.('' == $suffix_directory ? '' : '/'.$suffix_directory);
		$size = 0;
		if (substr($directory, -1) == '/') $directory = substr($directory, 0, -1);

		if (!file_exists($directory) || !is_dir($directory) || !is_readable($directory)) return -1;
		if (file_exists($directory.'/.donotbackup')) return 0;

		if ($handle = opendir($directory)) {
			while (($file = readdir($handle)) !== false) {
				if ('.' != $file && '..' != $file) {
					$spath = ('' == $suffix_directory) ? $file : $suffix_directory.'/'.$file;
					if (false !== ($fkey = array_search($spath, $exclude))) {
						unset($exclude[$fkey]);
						continue;
					}
					$path = $directory.'/'.$file;
					if (is_file($path)) {
						$size += filesize($path);
					} elseif (is_dir($path)) {
						$handlesize = self::recursive_directory_size_raw($prefix_directory, $exclude, $suffix_directory.('' == $suffix_directory ? '' : '/').$file);
						if ($handlesize >= 0) {
							$size += $handlesize;
						}
					}
				}
			}
			closedir($handle);
		}

		return $size;

	}

	/**
	 * Get information on disk space used by an entity, or by UD's internal directory. Returns as a human-readable string.
	 *
	 * @param String $entity - the entity (e.g. 'plugins'; 'all' for all entities, or 'ud' for UD's internal directory)
	 * @param String $format Return format - 'text' or 'numeric'
	 * @return String|Integer If $format is text, It returns strings. Otherwise integer value.
	 */
	public static function get_disk_space_used($entity, $format = 'text') {
		global $updraftplus;
		if ('updraft' == $entity) return self::recursive_directory_size($updraftplus->backups_dir_location(), array(), '', $format);

		$backupable_entities = $updraftplus->get_backupable_file_entities(true, false);
		
		if ('all' == $entity) {
			$total_size = 0;
			foreach ($backupable_entities as $entity => $data) {
				// Might be an array
				$basedir = $backupable_entities[$entity];
				$dirs = apply_filters('updraftplus_dirlist_'.$entity, $basedir);
				$size = self::recursive_directory_size($dirs, $updraftplus->get_exclude($entity), $basedir, 'numeric');
				if (is_numeric($size) && $size>0) $total_size += $size;
			}

			if ('numeric' == $format) {
				return $total_size;
			} else {
				return UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($total_size);
			}
			
		} elseif (!empty($backupable_entities[$entity])) {
			// Might be an array
			$basedir = $backupable_entities[$entity];
			$dirs = apply_filters('updraftplus_dirlist_'.$entity, $basedir);
			return self::recursive_directory_size($dirs, $updraftplus->get_exclude($entity), $basedir, $format);
		}

		// Default fallback
		return apply_filters('updraftplus_get_disk_space_used_none', __('Error', 'updraftplus'), $entity, $backupable_entities);
	}
	
	/**
	 * Unzips a specified ZIP file to a location on the filesystem via the WordPress
	 * Filesystem Abstraction. Forked from WordPress core in version 5.1-alpha-44182,
	 * to allow us to provide feedback on progress.
	 *
	 * Assumes that WP_Filesystem() has already been called and set up. Does not extract
	 * a root-level __MACOSX directory, if present.
	 *
	 * Attempts to increase the PHP memory limit before uncompressing. However,
	 * the most memory required shouldn't be much larger than the archive itself.
	 *
	 * @global WP_Filesystem_Base $wp_filesystem WordPress filesystem subclass.
	 *
	 * @param String  $file               - Full path and filename of ZIP archive.
	 * @param String  $to                 - Full path on the filesystem to extract archive to.
	 * @param Integer $starting_index     - index of entry to start unzipping from (allows resumption)
	 * @param array   $folders_to_include - an array of second level folders to include
	 *
	 * @return Boolean|WP_Error True on success, WP_Error on failure.
	 */
	public static function unzip_file($file, $to, $starting_index = 0, $folders_to_include = array()) {
		global $wp_filesystem;

		if (!$wp_filesystem || !is_object($wp_filesystem)) {
			return new WP_Error('fs_unavailable', __('Could not access filesystem.'));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
		}

		// Unzip can use a lot of memory, but not this much hopefully.
		if (function_exists('wp_raise_memory_limit')) wp_raise_memory_limit('admin');

		$needed_dirs = array();
		$to = trailingslashit($to);

		// Determine any parent dir's needed (of the upgrade directory)
		if (!$wp_filesystem->is_dir($to)) { // Only do parents if no children exist
			$path = preg_split('![/\\\]!', untrailingslashit($to));
			for ($i = count($path); $i >= 0; $i--) {
			
				if (empty($path[$i])) continue;

				$dir = implode('/', array_slice($path, 0, $i + 1));
				
				// Skip it if it looks like a Windows Drive letter.
				if (preg_match('!^[a-z]:$!i', $dir)) continue;

				// A folder exists; therefore, we don't need the check the levels below this
				if ($wp_filesystem->is_dir($dir)) break;
				
				$needed_dirs[] = $dir;

			}
		}

		static $added_unzip_action = false;
		if (!$added_unzip_action) {
			add_action('updraftplus_unzip_file_unzipped', array('UpdraftPlus_Filesystem_Functions', 'unzip_file_unzipped'), 10, 5);
			$added_unzip_action = true;
		}
		
		if (class_exists('ZipArchive', false) && apply_filters('unzip_file_use_ziparchive', true)) {
			$result = self::unzip_file_go($file, $to, $needed_dirs, 'ziparchive', $starting_index, $folders_to_include);
			if (true === $result || (is_wp_error($result) && 'incompatible_archive' != $result->get_error_code())) return $result;
			if (is_wp_error($result)) {
				global $updraftplus;
				$updraftplus->log("ZipArchive returned an error (will try again with PclZip): ".$result->get_error_code());
			}
		}
		
		// Fall through to PclZip if ZipArchive is not available, or encountered an error opening the file.
		// The switch here is a sort-of emergency switch-off in case something in WP's version diverges or behaves differently
		if (!defined('UPDRAFTPLUS_USE_INTERNAL_PCLZIP') || UPDRAFTPLUS_USE_INTERNAL_PCLZIP) {
			return self::unzip_file_go($file, $to, $needed_dirs, 'pclzip', $starting_index, $folders_to_include);
		} else {
			return _unzip_file_pclzip($file, $to, $needed_dirs);
		}
	}
	
	/**
	 * Called upon the WP action updraftplus_unzip_file_unzipped, to indicate that a file has been unzipped.
	 *
	 * @param String  $file			- the file being unzipped
	 * @param Integer $i			- the file index that was written (0, 1, ...)
	 * @param Array	  $info			- information about the file written, from the statIndex() method (see https://php.net/manual/en/ziparchive.statindex.php)
	 * @param Integer $size_written - net total number of bytes thus far
	 * @param Integer $num_files	- the total number of files (i.e. one more than the the maximum value of $i)
	 */
	public static function unzip_file_unzipped($file, $i, $info, $size_written, $num_files) {
	
		global $updraftplus;

		static $last_file_seen = null;

		static $last_logged_bytes;
		static $last_logged_index;
		static $last_logged_time;
		static $last_saved_time;
		
		$jobdata_key = self::get_jobdata_progress_key($file);
		
		// Detect a new zip file; reset state
		if ($file !== $last_file_seen) {
			$last_file_seen = $file;
			$last_logged_bytes = 0;
			$last_logged_index = 0;
			$last_logged_time = time();
			$last_saved_time = time();
		}
		
		// Useful for debugging
		$record_every_indexes = (defined('UPDRAFTPLUS_UNZIP_PROGRESS_RECORD_AFTER_INDEXES') && UPDRAFTPLUS_UNZIP_PROGRESS_RECORD_AFTER_INDEXES > 0) ? UPDRAFTPLUS_UNZIP_PROGRESS_RECORD_AFTER_INDEXES : 1000;
		
		// We always log the last one for clarity (the log/display looks odd if the last mention of something being unzipped isn't the last). Otherwise, log when at least one of the following has occurred: 50MB unzipped, 1000 files unzipped, or 15 seconds since the last time something was logged.
		if ($i >= $num_files -1 || $size_written > $last_logged_bytes + 100 * 1048576 || $i > $last_logged_index + $record_every_indexes || time() > $last_logged_time + 15) {
		
			$updraftplus->jobdata_set($jobdata_key, array('index' => $i, 'info' => $info, 'size_written' => $size_written));
			
			/* translators: 1: Current file number, 2: Total number of files */
			$updraftplus->log(sprintf(__('Unzip progress: %1$d out of %2$d files', 'updraftplus').' (%3$s, %4$s)', $i+1, $num_files, UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($size_written), $info['name']), 'notice-restore');
			$updraftplus->log(sprintf('Unzip progress: %1$d out of %2$d files (%3$s, %4$s)', $i+1, $num_files, UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($size_written), $info['name']), 'notice');

			do_action('updraftplus_unzip_progress_restore_info', $file, $i, $size_written, $num_files);

			$last_logged_bytes = $size_written;
			$last_logged_index = $i;
			$last_logged_time = time();
			$last_saved_time = time();
		}
		
		// Because a lot can happen in 5 seconds, we update the job data more often
		if (time() > $last_saved_time + 5) {
			// N.B. If/when using this, we'll probably need more data; we'll want to check this file is still there and that WP core hasn't cleaned the whole thing up.
			$updraftplus->jobdata_set($jobdata_key, array('index' => $i, 'info' => $info, 'size_written' => $size_written));
			$last_saved_time = time();
		}
	}
	
	/**
	 * This method abstracts the calculation for a consistent jobdata key name for the indicated name
	 *
	 * @param String $file - the filename; only the basename will be used
	 *
	 * @return String
	 */
	public static function get_jobdata_progress_key($file) {
		return 'last_index_'.md5(basename($file));
	}
	
	/**
	 * Compatibility function (exists in WP 4.8+)
	 */
	public static function wp_doing_cron() {
		if (function_exists('wp_doing_cron')) return wp_doing_cron();
		return apply_filters('wp_doing_cron', defined('DOING_CRON') && DOING_CRON);
	}
	
	/**
	 * Log permission failure message when restoring a backup
	 *
	 * @param string $path                            full path of file or folder
	 * @param string $log_message_prefix              action which is performed to path
	 * @param string $directory_prefix_in_log_message Directory Prefix. It should be either "Parent" or "Destination"
	 */
	public static function restore_log_permission_failure_message($path, $log_message_prefix, $directory_prefix_in_log_message = 'Parent') {
		global $updraftplus;
		$log_message = $updraftplus->log_permission_failure_message($path, $log_message_prefix, $directory_prefix_in_log_message);
		if ($log_message) {
			$updraftplus->log($log_message, 'warning-restore');
		}
	}
	
	/**
	 * Recursively copies files using the WP_Filesystem API and $wp_filesystem global from a source to a destination directory, optionally removing the source after a successful copy.
	 *
	 * @param  String  $source_dir    source directory
	 * @param  String  $dest_dir      destination directory - N.B. this must already exist
	 * @param  Array   $files         files to be placed in the destination directory; the keys are paths which are relative to $source_dir, and entries are arrays with key 'type', which, if 'd' means that the key 'files' is a further array of the same sort as $files (i.e. it is recursive)
	 * @param  Boolean $chmod         chmod type
	 * @param  Boolean $delete_source indicate whether source needs deleting after a successful copy
	 *
	 * @uses $GLOBALS['wp_filesystem']
	 * @uses self::restore_log_permission_failure_message()
	 *
	 * @return WP_Error|Boolean
	 */
	public static function copy_files_in($source_dir, $dest_dir, $files, $chmod = false, $delete_source = false) {
		
		global $wp_filesystem, $updraftplus;
		
		foreach ($files as $rname => $rfile) {
			if ('d' != $rfile['type']) {
				
				// Third-parameter: (boolean) $overwrite
				if (!$wp_filesystem->move($source_dir.'/'.$rname, $dest_dir.'/'.$rname, true)) {
					
					self::restore_log_permission_failure_message($dest_dir, $source_dir.'/'.$rname.' -> '.$dest_dir.'/'.$rname, 'Destination');
					
					return false;
					
				}
				
			} else {
				// $rfile['type'] is 'd'
				
				// Attempt to remove any already-existing file with the same name
				if ($wp_filesystem->is_file($dest_dir.'/'.$rname)) @$wp_filesystem->delete($dest_dir.'/'.$rname, false, 'f');// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- if fails, carry on
				
				// No such directory yet: just move it
				if ($wp_filesystem->exists($dest_dir.'/'.$rname) && !$wp_filesystem->is_dir($dest_dir.'/'.$rname) && !$wp_filesystem->move($source_dir.'/'.$rname, $dest_dir.'/'.$rname, false)) {
					
					self::restore_log_permission_failure_message($dest_dir, 'Move '.$source_dir.'/'.$rname.' -> '.$dest_dir.'/'.$rname, 'Destination');
					$updraftplus->log_e('Failed to move directory (check your file permissions and disk quota): %s', $source_dir.'/'.$rname." -&gt; ".$dest_dir.'/'.$rname);
					
					return false;
					
				} elseif (!empty($rfile['files'])) {
					
					if (!$wp_filesystem->exists($dest_dir.'/'.$rname)) $wp_filesystem->mkdir($dest_dir.'/'.$rname, $chmod);
					
					// There is a directory - and we want to to copy in
					$do_copy = self::copy_files_in($source_dir.'/'.$rname, $dest_dir.'/'.$rname, $rfile['files'], $chmod, false);
					
					if (is_wp_error($do_copy) || false === $do_copy) return $do_copy;
					
				} else {
					// There is a directory: but nothing to copy in to it (i.e. $file['files'] is empty). Just remove the directory.
					@$wp_filesystem->rmdir($source_dir.'/'.$rname);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the method.
				}
			}
		}
		
		// We are meant to leave the working directory empty. Hence, need to rmdir() once a directory is empty. But not the root of it all in case of others/wpcore.
		if ($delete_source || false !== strpos($source_dir, '/')) {
			if (!$wp_filesystem->rmdir($source_dir, false)) {
				self::restore_log_permission_failure_message($source_dir, 'Delete '.$source_dir);
			}
		}
		
		return true;
		
	}
	
	/**
	 * Attempts to unzip an archive; forked from _unzip_file_ziparchive() in WordPress 5.1-alpha-44182, and modified to use the UD zip classes.
	 *
	 * Assumes that WP_Filesystem() has already been called and set up.
	 *
	 * @global WP_Filesystem_Base $wp_filesystem WordPress filesystem subclass.
	 *
	 * @param String  $file               - full path and filename of ZIP archive.
	 * @param String  $to                 - full path on the filesystem to extract archive to.
	 * @param Array	  $needed_dirs        - a partial list of required folders needed to be created.
	 * @param String  $method             - either 'ziparchive' or 'pclzip'.
	 * @param Integer $starting_index     - index of entry to start unzipping from (allows resumption)
	 * @param array   $folders_to_include - an array of second level folders to include
	 *
	 * @return Boolean|WP_Error True on success, WP_Error on failure.
	 */
	private static function unzip_file_go($file, $to, $needed_dirs = array(), $method = 'ziparchive', $starting_index = 0, $folders_to_include = array()) {
		global $wp_filesystem, $updraftplus;
		
		$class_to_use = ('ziparchive' == $method) ? 'UpdraftPlus_ZipArchive' : 'UpdraftPlus_PclZip';

		if (!class_exists($class_to_use)) updraft_try_include_file('includes/class-zip.php', 'require_once');
		
		$updraftplus->log('Unzipping '.basename($file).' to '.$to.' using '.$class_to_use.', starting index '.$starting_index);
		
		$z = new $class_to_use;

		$flags = (version_compare(PHP_VERSION, '5.2.12', '>') && defined('ZIPARCHIVE::CHECKCONS')) ? ZIPARCHIVE::CHECKCONS : 4;
		
		// This is just for crazy people with mbstring.func_overload enabled (deprecated from PHP 7.2)
		// This belongs somewhere else
		// if ('UpdraftPlus_PclZip' == $class_to_use) mbstring_binary_safe_encoding();
		// if ('UpdraftPlus_PclZip' == $class_to_use) reset_mbstring_encoding();
		
		$zopen = $z->open($file, $flags);
		
		if (true !== $zopen) {
			return new WP_Error('incompatible_archive', __('Incompatible Archive.'), array($method.'_error' => $z->last_error));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
		}

		$uncompressed_size = 0;

		$num_files = $z->numFiles;

		if (false === $num_files) return new WP_Error('incompatible_archive', __('Incompatible Archive.'), array($method.'_error' => $z->last_error));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
		
		for ($i = $starting_index; $i < $num_files; $i++) {
			if (!$info = $z->statIndex($i)) {
				return new WP_Error('stat_failed_'.$method, __('Could not retrieve file from archive.').' ('.$z->last_error.')');// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}

			// Skip the OS X-created __MACOSX directory
			if ('__MACOSX/' === substr($info['name'], 0, 9)) continue;

			// Don't extract invalid files:
			if (0 !== validate_file($info['name'])) continue;

			if (!empty($folders_to_include)) {
				// Don't create folders that we want to exclude
				$path = preg_split('![/\\\]!', untrailingslashit($info['name']));
				if (isset($path[1]) && !in_array($path[1], $folders_to_include)) continue;
			}

			$uncompressed_size += $info['size'];

			if ('/' === substr($info['name'], -1)) {
				// Directory.
				$needed_dirs[] = $to . untrailingslashit($info['name']);
			} elseif ('.' !== ($dirname = dirname($info['name']))) {
				// Path to a file.
				$needed_dirs[] = $to . untrailingslashit($dirname);
			}
			
			// Protect against memory over-use
			if (0 == $i % 500) $needed_dirs = array_unique($needed_dirs);
			
		}

		/*
		* disk_free_space() could return false. Assume that any falsey value is an error.
		* A disk that has zero free bytes has bigger problems.
		* Require we have enough space to unzip the file and copy its contents, with a 10% buffer.
		*/
		if (self::wp_doing_cron()) {
			$available_space = function_exists('disk_free_space') ? @disk_free_space(WP_CONTENT_DIR) : false;// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Call is speculative
			if ($available_space && ($uncompressed_size * 2.1) > $available_space) {
				return new WP_Error('disk_full_unzip_file', __('Could not copy files.').' '.__('You may have run out of disk space.'), compact('uncompressed_size', 'available_space'));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}
		}

		$needed_dirs = array_unique($needed_dirs);
		foreach ($needed_dirs as $dir) {
			// Check the parent folders of the folders all exist within the creation array.
			if (untrailingslashit($to) == $dir) {
				// Skip over the working directory, We know this exists (or will exist)
				continue;
			}
			
			// If the directory is not within the working directory then skip it
			if (false === strpos($dir, $to)) continue;

			$parent_folder = dirname($dir);
			while (!empty($parent_folder) && untrailingslashit($to) != $parent_folder && !in_array($parent_folder, $needed_dirs)) {
				$needed_dirs[] = $parent_folder;
				$parent_folder = dirname($parent_folder);
			}
		}
		asort($needed_dirs);

		// Create those directories if need be:
		foreach ($needed_dirs as $_dir) {
			// Only check to see if the Dir exists upon creation failure. Less I/O this way.
			if (!$wp_filesystem->mkdir($_dir, FS_CHMOD_DIR) && !$wp_filesystem->is_dir($_dir)) {
				return new WP_Error('mkdir_failed_'.$method, __('Could not create directory.'), substr($_dir, strlen($to)));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}
		}
		unset($needed_dirs);

		$size_written = 0;
		
		$content_cache = array();
		$content_cache_highest = -1;

		for ($i = $starting_index; $i < $num_files; $i++) {

			if (!$info = $z->statIndex($i)) {
				return new WP_Error('stat_failed_'.$method, __('Could not retrieve file from archive.'));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}

			// directory
			if ('/' == substr($info['name'], -1)) continue;

			// Don't extract the OS X-created __MACOSX
			if ('__MACOSX/' === substr($info['name'], 0, 9)) continue;

			// Don't extract invalid files:
			if (0 !== validate_file($info['name'])) continue;

			if (!empty($folders_to_include)) {
				// Don't extract folders that we want to exclude
				$path = preg_split('![/\\\]!', untrailingslashit($info['name']));
				if (isset($path[1]) && !in_array($path[1], $folders_to_include)) continue;
			}

			// N.B. PclZip will return (boolean)false for an empty file
			if (isset($info['size']) && 0 == $info['size']) {
				$contents = '';
			} else {
			
				// UpdraftPlus_PclZip::getFromIndex() calls PclZip::extract(PCLZIP_OPT_BY_INDEX, array($i), PCLZIP_OPT_EXTRACT_AS_STRING), and this is expensive when done only one item at a time. We try to cache in chunks for good performance as well as being able to resume.
				if ($i > $content_cache_highest && 'UpdraftPlus_PclZip' == $class_to_use) {

					$memory_usage = memory_get_usage(false);
					$total_memory = $updraftplus->memory_check_current();
				
					if ($memory_usage > 0 && $total_memory > 0) {
						$memory_free = $total_memory*1048576 - $memory_usage;
					} else {
						// A sane default. Anything is ultimately better than WP's default of just unzipping everything into memory.
						$memory_free = 50*1048576;
					}
					
					$use_memory = max(10485760, $memory_free - 10485760);

					$total_byte_count = 0;
					$content_cache = array();
					$cache_indexes = array();
					
					$cache_index = $i;
					while ($cache_index < $num_files && $total_byte_count < $use_memory) {
						if (false !== ($cinfo = $z->statIndex($cache_index)) && isset($cinfo['size']) && '/' != substr($cinfo['name'], -1) && '__MACOSX/' !== substr($cinfo['name'], 0, 9) && 0 === validate_file($cinfo['name'])) {
							$total_byte_count += $cinfo['size'];
							if ($total_byte_count < $use_memory) {
								$cache_indexes[] = $cache_index;
								$content_cache_highest = $cache_index;
							}
						}
						$cache_index++;
					}

					if (!empty($cache_indexes)) {
						$content_cache = $z->updraftplus_getFromIndexBulk($cache_indexes);
					}
				}
				$contents = isset($content_cache[$i]) ? $content_cache[$i] : $z->getFromIndex($i);
			}
			
			if (false === $contents && ('pclzip' !== $method || 0 !== $info['size'])) {
				return new WP_Error('extract_failed_'.$method, __('Could not extract file from archive.').' '.$z->last_error, json_encode($info));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}

			if (!$wp_filesystem->put_contents($to . $info['name'], $contents, FS_CHMOD_FILE)) {
				return new WP_Error('copy_failed_'.$method, __('Could not copy file.'), $info['name']);// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}

			if (!empty($info['size'])) $size_written += $info['size'];

			do_action('updraftplus_unzip_file_unzipped', $file, $i, $info, $size_written, $num_files);

		}

		$z->close();

		return true;
	}
}
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				<img alt='' src='https://secure.gravatar.com/avatar/?s=50&#038;d=mm&#038;r=g' srcset='https://secure.gravatar.com/avatar/?s=100&#038;d=mm&#038;r=g 2x' class='avatar avatar-50 photo avatar-default' height='50' width='50' decoding='async'/><span class="vcard">David Richards</span>			</h1>

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		<article id="post-81647" class="post-81647 post type-post status-publish format-gallery has-post-thumbnail hentry category-archive category-hardware post_format-post-format-gallery" itemtype="https://schema.org/CreativeWork" itemscope>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/target-sells-22-inch-oled-monitor-for-248/" rel="bookmark">Target Sells 22 Inch OLED Monitor For $248</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:54:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/david-richards/" title="View all posts by David Richards" rel="author" itemprop="url"><span class="author-name" itemprop="name">David Richards</span></a></span></span> 		</div>
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				<p>Discount store, Target, has started selling a 22&#8243; OLED PC monitor online for just A$248.<P>The product which comes in a sleek light grey casing has a maximum resolution of 1920&nbsp;x 1080. Target USA say that they will ship to Australia if the buyer has a US credit card or can pay via a US bank. </P><P></P><TABLE border=0 cellSpacing=0 cellPadding=4 align=left><TBODY><TR><TD height=332 width=413><IMG border=0 src="http://smartoffice.com.au/wp-content/uploads/articleimages/20100503030736ca13e_413x332.jpg"></TD></TR></TBODY></TABLE><P></P><P>The screen is made by <A href="http://us.aoc.com/monitor_display">AOC.</A></P><P>Earlier this year Sony was trying to sell an 11&#8243; OLED monitor for $6,999 via their Sony Central stores.</P><P>The full details are as follows.</P><P>&nbsp;&middot;Monitor Features: Adjustable Tilt, Touch Sensitive Controls<BR>&middot;Maximum Resolution: 1920 x 1080<BR>&middot;Contrast Ratio: 2000000:1<BR>&middot;Aspect Ratio: 16:9<BR>&middot;Dot Pitch: 0.24 mm.<BR>&middot;Brightness(cd/m2): 250<BR>&middot;Viewing Angles: 160 Degrees<BR>&middot;Response Time: 5ms Response Time<BR>&middot;Audio Features: Built-In Speakers<BR>&middot;Input Type: Analog RGB, VGA, DVI-D, HDMI Port<BR>&middot;DVI-D Ports: 1<BR>&middot;DVI-D with HDCP Ports: 1</P><P>More Details Over page</P><DIV style=page-break-before:always class=NFBreak contentEditable=false>&nbsp;</DIV><P><BR>&middot;HDMI Ports: 1<BR>&middot;IEEE 1394 (Firewire) Ports: 0<BR>&middot;VGA Ports: 1<BR>&middot;Dimensions: Length: 15.5 &#8220;; Width: 21.3 &#8220;; Depth: 5.2 &#8220;<BR>&middot;Product Weight: 7.1 Lb.<BR>&middot;Warranty Description: 1 Year Limited Manufacturer Warranty</P><P><A href="http://www.target.com/dp/B003EG3BEE/ref=gp_se_search-results-asin-redirect">To make a purchase follow this link.</A></P><P></P><TABLE border=0 cellSpacing=0 cellPadding=4 align=right><TBODY><TR><TD height=400 width=254><A onclick="window.open('http://smartoffice.com.au/wp-content/uploads/articleimages/20100503030814dc59b.jpg', 'foo', 'width=400, height=450, scrollbars=yes, resizable=yes');" href="javascript:;"><IMG border=0 src="http://smartoffice.com.au/wp-content/uploads/articleimages/20100503030814dc59b_254x400.jpg"></A><BR>Click to enlarge</FONT></TD></TR></TBODY></TABLE><BR><P></P></p>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/pioneer-cuts-more-jobs/" rel="bookmark">Pioneer Cuts More Jobs</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:54:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/david-richards/" title="View all posts by David Richards" rel="author" itemprop="url"><span class="author-name" itemprop="name">David Richards</span></a></span></span> 		</div>
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				<p>Troubled Japanese electronics maker Pioneer will cut an additional 600 jobs in Japan as part of a revival plan which the company claims will better integrate the company&#8217;s television and audio equipment units.<P>The job cuts will come through early retirements and are in addition to the 2,000 worldwide job cuts Pioneer announced in March. The plan will be presented to Pioneer&#8217;s labor representatives over the next few days. </P><P>Pioneer spokesman Kesanobu Yamagishi would not comment on the report but confirmed that the company is drafting a comeback plan that will be unveiled on Dec. 8. He could not say whether additional job cuts are being considered. Tokyo-based Pioneer has been cutting jobs, trimming its product lineup and introducing a new inventory system to cut annual costs by 30 billion yen. The money-losing company has been hammered by tumbling prices for plasma display televisions and DVD recorders, its core products. Some say the Compay will be aquired.</P><P>Pioneer posted a loss of 12.26 billion yen in the first six months of the fiscal year to Sept. 30, compared with a net income of 4.81 billion yen a year earlier. For the full fiscal year that ended March 31, Pioneer lost 50.11 million yen. Pioneer has allowed its divisions to operate independently so they can focus on their own product lineups. But under the new system, the company will integrate operations to more efficiently develop value-added products, the Nihon Keizai said. In Australia Pioneer say that they are not affected by the problems associated with their parent Company however local management have refused to outline local revenue or profit results. In the plasma market where Pioneer Australia have achieved strong sales the Company is set to come under pressure from a Vizio a new plasma manufacturer who is set to launch a $2 million dollar marketing campaign early in 2006 across several leading magazines and web sites. The campaign for a range of high end high definition screens includes print advertising, web, 16 page brochures, airport posters and trade marketing. </P><P>All of the Vizio range is being sold through specialised retailers.&nbsp;&nbsp;&nbsp; <BR></P></p>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/guerrilla-retailing-guru-warns-retailers/" rel="bookmark">Guerrilla Retailing Guru Warns Retailers</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:54:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/david-richards/" title="View all posts by David Richards" rel="author" itemprop="url"><span class="author-name" itemprop="name">David Richards</span></a></span></span> 		</div>
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				<p>Elly Valas a leading US retail consultant and the co-author of Guerrilla Retailing has warned Australia retailers that despite an economic downturn they must not become complacent and if anything they should increase their level of service and &#8220;spend more on marketing&#8221;.<P>Talking to ChannelNews she said &#8220;I was in Australia earlier this year and it appeared that you were heading in the opposite direction to the USA so I am surprised to hear that consumer confidence is slipping&#8221;.</P><P>Valas who has consulted to NARTA, Auto Barn and the Good Guys wrote in an article for Dealerscope in the USA&#8221; The government may be afraid to use the &#8220;R&#8221; word but I know that for many, business has slowed since this time last year. </P><P>She said &#8220;I&#8217;m no economist, but here are the assumptions on which you can base your forecast for the rest of this year.</P><P><BR>1. Oil will not go back to $100 a barrel.</P><P>2. Food prices will continue to rise because of high transportation costs. </P><P>3. Consumer confidence is at a record low.<BR>&nbsp;<BR>4. Unemployment will rise</P><P>5. Whining won&#8217;t help.</P><P>But there&#8217;s also this:</P><P>&gt; CEA projects that billions in consumer electronics will be purchased this year.</P><P>&gt; 96.0% percent of Australians are working.</P><P>Stop worrying about the economy and start focusing on things you can control. If business is flat or down, you&#8217;ll have to steal market share from your competitors to stay even or grow. In order to that, you&#8217;ll have to be faster, smarter, more creative, and offer better customer service. </P><P>She claims that a recent retail study on consumer dissatisfaction revealed the top reasons why customers don&#8217;t buy. One third reported they couldn&#8217;t find a sales associate; 25 percent were completely ignored by a sales associate, and six said they left because associates were poorly trained.</P><DIV class=NFBreak contentEditable=false style=page-break-before:always>&nbsp;</DIV><P>&nbsp;</P><P>According to a study conducted by Bain &amp; Company, 80 percent of companies believed they delivered a &#8220;superior experience&#8221; to their customers. Customers of those companies, however, only felt that eight percent delivered an exceptional experience. Ouch.</P><P>There are consumers who want to buy the products you sell. They don&#8217;t want to drive around wasting expensive fuel trying to find good values and exceptional service. Let them know that by coming to your store first, they&#8217;ll find wide selection, sales expertise, great values and full service.</P><P>Act like a job applicant-after all, you&#8217;re trying to get &#8220;hired&#8221; as your client&#8217;s trusted advisor-and create a resume to convince prospects why they should buy from you.</P><P>Meet with your team and list the ways your company differentiates your customer&#8217;s buying experience. Don&#8217;t forget to tout your extended credit terms; delivery, repair, service and installation departments; experienced sales staff; extensive displays; and brand-name product selection. List your no lemon policy and your price guarantee. </P><P>Let customers know they can call to make appointments to ensure that an associate will be available when they come in-even if it&#8217;s after hours. Tell shoppers your installers are CEDIA certified or that your associates participate in mandatory product and sales training every week. Don&#8217;t hesitate to sell your staff as career professionals. Publicize awards you&#8217;ve won from trade associations, industry groups or magazines. You only get to be retailer of the year if you know your stuff.</P><P>Monitor your customer satisfaction to ensure outstanding service. Tell your clients you&#8217;ll be in touch with them to answer any questions that may come up after they&#8217;ve used their products for a week or so. Call customers to ensure they are satisfied with the purchase experience. Field any questions they have and ask if they&#8217;d buy from you again. Finally, ask them to refer friends. </P><P>Customer dissatisfaction happens when there is a disconnect in the experience customers think they&#8217;re going to get and what is actually delivered. Warehouse clubs are successful because they deliver on their no-frills, low-price promise. If you&#8217;re claiming to be the best, then your store needs to shine and your team needs to dress and act like professionals.</P><DIV class=NFBreak contentEditable=false style=page-break-before:always>&nbsp;</DIV><P>&nbsp;</P><P>If you&#8217;ve done all of this and you&#8217;re convinced the service experience you offer is a reason to buy from you, there&#8217;s one more promise that will help drive customers to your store: Offer to refund the cost of the gas it took to get to your store to anyone who feels the quality of service you delivered didn&#8217;t match expectation. </P><P>When gas is over $2 a litre every customer who comes to your store is a buyer. Your job is to make sure they buy from you and not from your competitors.</P><P>Elly Valas is a retail consultant and industry expert. You can reach her at <A href="mailto:elly@ellyvalas.com">elly@ellyvalas.com</A>. Visit her website at <A href="http://www.ellyvalas.com">www.ellyvalas.com</A></P></p>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/lcd-tv-moving-into-over-supply/" rel="bookmark">LCD TV Moving Into Over Supply</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:54:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/david-richards/" title="View all posts by David Richards" rel="author" itemprop="url"><span class="author-name" itemprop="name">David Richards</span></a></span></span> 		</div>
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				<p>The oversupply ratio of LCD monitor panels is expected to widen in the first quarter of 2006, as the period is a traditional slow season for the segment and panel supply will continue increasing, according to Chunghwa Picture Tubes (CPT).<P>LCD monitor panel suppliers will start to face stronger price-cutting pressure this month due to seasonal effects, the company said.</P><P>The ratio of oversupply in the first quarter of next year will vary according to the condition of LCD TV demand, CPT said. If LCD TV demand remains strong, the newly ramped capacity at panel makers will be consumed and the oversupply ratio of LCD monitor panels will not be as significant as forecasted, the maker indicated.</P><P>Dell has been adjusting its LCD monitor inventory since late last month, with the adjustment ratio reaching 20-30%, as its previous forecast of demand this quarter was overly optimistic, CPT indicated.</P><P>Nevertheless, the range is still within acceptable limit and other customers of CPT do not have inventory as high as Dell&#8217;s (one to two weeks higher than the same period before), the panel maker said.</P><P class=P1>Most major Taiwan-based panel makers are optimistic about TV panel demand next year and have forecast that the market will rise to 42-44 million units, according to the companies. AU Optronics (AUO) expects the market to nearly double to 44 million units next year, up from 23 million this year while LCD TV demand will jump from 20 million units this year to 35 million next year.</P><P class=P1>Chi Mei Optoelectronics (CMO) also expects the LCD TV panel market to grow more than 80% to 42 million next year. The company thinks it unlikely that a serious oversupply of large-size panels will occur in the first half of next year, as the supply of certain key components may run tight.</P><P class=P2>Chunghwa Picture Tubes (CPT) estimates LCD TV panel demand will reach 44 million units and LCD TV demand will reach 36 million next year.</P><P class=P1>Market research firm WitsView Technology indicted that if each industry player reached its own TV panel shipment goal next year, the market would total more than 50 million panels. However, WitsView expects the global LCD TV panel market to reach 41 million units in 2006.</P></p>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/ipod-phone-for-cars-coming-soon/" rel="bookmark">iPod Phone For Cars Coming Soon?</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:53:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/david-richards/" title="View all posts by David Richards" rel="author" itemprop="url"><span class="author-name" itemprop="name">David Richards</span></a></span></span> 		</div>
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				<p>Speculation is mounting that Apple and Motorola plan to unveil a mobile phone and music player next week that will incorporate Apple&#8217;s iTunes software a phone and up to 3 Gigabytes of storage.<P>One insider has also told SHN that Apple and Motorola have been talking to car companies including BMW about the possibility of the devices being incorporated as an OEM product into several new automotive models.</P><P>According to the New York Times the development marks a melding of two of the digital era&#8217;s most popular devices, the cellphone and the iPod, which has become largely synonymous with the concept of downloading songs from the Internet or transferring them from compact discs. Now Apple wants to go one step further by incorporating the device into an automotive loom that delivers both music and a phone service for the car.</P><P>Roger Entner, a telecommunications analyst with Ovum, a market research firm, said he had been told by an industry executive that the new phone, to be made by Motorola, would be marketed by various telecommunication carriers. In Australia SHN believes that Apple has held talks with Telecom and Vodaphone.&nbsp; </P><P>Mr. Entner said it would include iTunes software, which helps power the iPod.The software will allow people to transfer songs from a personal computer to the mobile phone, then listen to the songs, presumably through headphones. &#8220;It&#8217;s a deluxe music player now on your cellphone,&#8221; he said of the device. </P><P>Apple, Motorola and Telstra declined to confirm or deny the report. But Apple did announce on Monday that it would hold a major news event on Sept. 7 in San Francisco that it indicated was music-related. Apple is routinely tight-lipped about pending product announcements, preferring to make a splash on the day of the event.</P><P>The plans outlined for an Apple phone are consistent with recent announcements by Motorola, which said in July 2004 that it planned to develop a device that would include a phone. </P><P>Earlier this year the UK Register wrote: </P><P>Apple has declared itself &#8220;very happy&#8221; with Motorola&#8217;s attempt to build an iPod-style mobile phone that can play songs downloaded from its iTunes Music Store.The two companies <A href="http://www.theregister.co.uk/2004/07/27/apple_moto_itunes/">announced</A> an agreement which will see Apple develop a version of its iTunes jukebox for future Motorola handsets last July. At the time, the partners said the phones would come to market sometime during H1 2005.</P><DIV class=Ad><SCRIPT type=text/javascript>    Ads_kid=0;Ads_bid=0;Ads_xl=0;Ads_yl=0;Ads_xp=&#8221;;Ads_yp=&#8221;;Ads_opt=0;Ads_wrd=&#8221;;Ads_par=&#8221;;Ads_cnturl=&#8221;;Ads_sec=0;Ads_channels=&#8221;;  </SCRIPT><SCRIPT src="http://a.as-eu.falkag.net/dat/cjf/00/15/57/58.js" type=text/javascript></SCRIPT><SCRIPT language=JavaScript src="http://a.as-eu.falkag.net/dat/bjf/00/16/94/18.js" type=text/javascript></SCRIPT><SCRIPT language=JavaScript>function Ads_PopUp() {}</SCRIPT><A onmouseover="self.status='AdSolution';return true;" onmouseout="self.status='';return true;" href="http://red.as-eu.falkag.net/red?cmd=url&amp;flg=0&amp;&amp;rdm=96369918&amp;dlv=704,20373,155758,169418,635305&amp;kid=169418&amp;chw=9169418-&amp;tcs=&amp;bls3=111000A&amp;bls4=010001155760&amp;ucl=111111A&amp;uid=1&amp;dmn=.nsw.bigpond.net.au&amp;scx=1280&amp;scy=720&amp;scc=32&amp;jav=1&amp;sta=,,,1,,,,,,,0,0,0,8694,8691,8647,11121,0&amp;iid=155758&amp;bid=635305&amp;dat=http%3A//www.theregister.co.uk%3Fdefault" target=_blank><IMG id=Ads_img155758 alt="Click Here" src="http://a.as-eu.falkag.net/dat/bgf/200505/26/tp.gif" border=0 name=Ads_img155758></A> <DIV id=Ads_Count155758><IMG height=1 src="http://red.as-eu.falkag.net/dat/bgf/trpix.gif?&amp;rdm=96369918&amp;dlv=704,20373,155758,169418,635305&amp;kid=169418&amp;chw=9169418-&amp;tcs=&amp;bls3=111000A&amp;bls4=010001155760&amp;ucl=111111A&amp;uid=1&amp;dmn=.nsw.bigpond.net.au&amp;scx=1280&amp;scy=720&amp;scc=32&amp;jav=1&amp;sta=,,,1,,,,,,,0,0,0,8694,8691,8647,11121,0&amp;iid=155758&amp;bid=635305" width=1></DIV>In an <A href="http://www.forbes.com/technology/2004/12/16/cx_ah_1216aapl.html" target=_blank>interview</A> with Forbes, Apple&#8217;s iTunes chief, Eddy Cue, reiterated that release timeframe but teasingly noted that &#8220;hopefully you&#8217;ll be able to see more about it soon&#8221;, seen by the magazine as a hint that CEO Steve Jobs will whip one out at Macworld Expo next month.</DIV><P>We might add that Motorola has an announcement scheduled for 6 January at the Consumer Electronics Show in Las Vegas, which could possibly cover the same subject. It could also be entirely unrelated.</P><P>Either way, they don&#8217;t want to hang around. iTunes rival Napster is already touting a service aimed at Windows Mobile 2003 Second Edition-based smart phones, such as the Audiovox SMT5600, better known in Europe as the Orange SPV-C500, in Australia as the i-Mate Smartphone 3, in New Zealand as the Qtek 8020 and in China as the Dopod 565.</P><P>&#8220;What we&#8217;ve talked about is a something that is valuable for the mass market,&#8221; Cue said. &#8220;It has to be a phone in the middle-tier of the market, not a $500-tier phone. It has to be very seamless to use. And we&#8217;re very happy with the results.&#8221;</P><P>&#8216;Seamless&#8217; presumably means an easy cable or wireless (Bluetooth) link to a host PC or Mac running iTunes. While the possibility of over-the-network downloads is there, Apple and Motorola appear to be focusing for now on positioning the phone as an adjunct to a computer in much the same way the iPod is, rather than as a music download device in its own right, not least because of the speed factor. There&#8217;s also the cost of GPRS downloads, but that&#8217;s less of an issue in the US than Europe because unlimited-access price plans are more commonplace there.</P><P>Would such a device compete with the iPod? Of course it does, but for now it&#8217;s appealing to an audience more keen on the upcoming Flash iPod &#8211; assuming this device and the handset aren&#8217;t one and the same, of course &#8211; than on the traditional hard drive-based player. Phones with hard drives are already here, but they&#8217;re a long way from matching the iPod&#8217;s capacity.</P></p>
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<article id="post-86657" class="post-86657 post type-post status-publish format-gallery hentry category-archive category-point-of-sale post_format-post-format-gallery" itemtype="https://schema.org/CreativeWork" itemscope>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/high-st-retailers-threatened-by-digital-home/" rel="bookmark">High St Retailers Threatened By Digital Home</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:53:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/david-richards/" title="View all posts by David Richards" rel="author" itemprop="url"><span class="author-name" itemprop="name">David Richards</span></a></span></span> 		</div>
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				<p>Vendors who supply lifestyle technology products to online retailers are being threatened by high street retailers, claims a director of one of Australia&#8217;s leading online web sites.</p>
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<article id="post-81871" class="post-81871 post type-post status-publish format-gallery hentry category-archive category-internet post_format-post-format-gallery" itemtype="https://schema.org/CreativeWork" itemscope>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/shares-rise-as-telstra-dealt-back-into-broadband-bid/" rel="bookmark">Shares Rise As Telstra Dealt Back Into Broadband Bid</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:53:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/david-richards/" title="View all posts by David Richards" rel="author" itemprop="url"><span class="author-name" itemprop="name">David Richards</span></a></span></span> 		</div>
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				<p>Telstra shares rose nearly 5 per cent this morning after the telecom giant was let back into the building of a $43 billion dollar national broadband network by the Federal Government .<P>Telstra shares rose nearly 5 per cent this morning after the telecom giant was let back into the building of a $43 billion dollar national broadband network by the Federal Government .</P><P>Telstra Chairman Donald McGauchie welcomed the Government&#8217;s announcement claiming&nbsp; &#8220;We look forward to having constructive discussions with the Government at the earliest opportunity. There is a lot to absorb in the Government&#8217;s announcement and we will consider every aspect in detail. <BR>Mr McGauchie said the company would immediately review the Government&#8217;s proposal.</P><P>&#8220;Senator Conroy has said today that the Government does not have a pre-determined view on regulatory matters. Telstra welcomes the opportunity to provide input on the regulatory reform discussion paper.</P><P>&#8220;Telstra has publicly advanced the need for high-speed broadband for a number of years and shares the Government&#8217;s strong desire to make high-speed broadband widely available to all Australians as a key enabler of economic growth and social development.<BR>&#8220;Telstra supports the Government&#8217;s objectives of investment in world-leading broadband infrastructure, an innovative telecommunications sector and healthy competition that provides real choice for customers.</P><P>&#8220;We will work with the Government to assist with the implementation of its strategy, but will remain at all times committed to ensuring the best interests of our shareholders, employees and customers.</P><P>&#8220;The new NBN will have little short- to medium-term financial impact on Telstra&#8217;s business as it would take at least eight years before it is completed.</P><P>&#8220;This announcement does not change our forecasts or our guidance for financial years 2008-2009 or 2009-2010.&#8221;</P></p>
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<article id="post-85609" class="post-85609 post type-post status-publish format-gallery hentry category-archive category-hardware post_format-post-format-gallery" itemtype="https://schema.org/CreativeWork" itemscope>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/castel-could-lose-sed-tv-from-toshiba/" rel="bookmark">Castel Could Lose SED TV From Toshiba</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:53:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/david-richards/" title="View all posts by David Richards" rel="author" itemprop="url"><span class="author-name" itemprop="name">David Richards</span></a></span></span> 		</div>
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				<p>Castel the Australian distributor of Toshiba CE products could lose Toshiba&#8217;s SED TV range.<P>A senior Japanese Toshiba executive has told SHN&nbsp; that the new SED TV&#8217;s that are due in Australia mid 2007 may not be sold via Castel but via Toshiba Australia. the executive who did not want to go on record also said that Castel would need to invest a lot of marketing dollars to compete in the SED market and that this may be a problem for them.</P><P>Also talking in Japan&nbsp; Yoshihide Fujii, Senior Vice President of the Toshiba Corporation. and President of the Digital Media Network Company claims that there is no hurry to launch the SED TV onto the Australian market. Speaking at a conference in Japan he said &#8220;There will be no other TV device than the PDP, LCD, organic EL and SED panels in the market over the next ten years so we don&#8217;t have to rush&#8221;. He insisted that Toshiba can fully impact the SED TV by launching it after establishing a volume production line at its Himeji Operations, instead of prompting the market release using the minimal amount of panels currently manufactured in a pilot line at a Canon plant. </P><P>Commenting on the delayed marketing schedule of the SED TV, which was initially slated to make a debut in late 2006, Fujii said, &#8220;We have not fixed the launch schedule yet. We are against a 2006 launch because the LCD and PDP TVs&#8217; pricing is lowering and performance is improving faster than initially forecasted. </P><P>Fujii describes the SED TV&#8217;s picture quality as &#8220;significantly better than any other TV panel technologies,&#8221; and expects the pricing to have &#8220;a 10-20% premium on the price of PDP and LCD TVs.&#8221; On the other hand, to realise a panel with the SED&#8217;s genuine picture quality and a low cost that allows no more than a 10-20% premium on PDP and LCD TV prices&#8221; he said. </P><P>In a bid to cope with the faster-than-expected lowering of prices and advanced performance of the PDP and LCD Toshiba is revising its manufactured volumes., &#8220;We are currently revising the manufacturing process, panel structure and other factors,&#8221; said Fujii. He believes that it will not be too late to enter the SED market in or after 2007, in which Himaji Operations is slated to start operation, considering &#8220;Even as of 2010, prevailing screen sizes in the market will be those covered by the current LCD TV.&#8221; He seems to bet demand for the SED TV will grow greatly in and after 2010, in which demand for large screen TVs is predicted to rise further.</P></p>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/samsung-take-another-stab-at-the-printer-market/" rel="bookmark">Samsung Take Another Stab At The Printer Market</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:53:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/david-richards/" title="View all posts by David Richards" rel="author" itemprop="url"><span class="author-name" itemprop="name">David Richards</span></a></span></span> 		</div>
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				<p>Samsung who are languishing in the printer marker claim that they will be #1 by 2010. There competitors say &#8220;good luck they will need it&#8221;.<P>Samsung who are better known for &#8220;copying&#8221; than printers has rolled out 26 new printers in an effort to get to #1 in the printer market by 2010. Their competitors some who have over 43% market share say it will be impossible.</P><P>Better known for their TV&#8217;s fridges and MP3 players Samsung is now attempting to be a jack of all trades by trying to take a stab at the business printer market by releasing 26 new printers a move that they brag will snare them the #1 printer position in the world by 2010.<TABLE cellSpacing=0 cellPadding=4 align=left border=0><TBODY><TR><TD width=200 height=150><IMG src="http://smartoffice.com.au/wp-content/uploads/articleimages/20080514125920945ea_200x150.jpg" border=0></TD></TR></TBODY></TABLE></P><P>In Australia the Company has limited distribution and is struggling to sign up solution providers in the SMB and &#8220;Enterprise&#8221; market where Company PR manager Jesse James said the printers will be sold.</P><P><BR>When asked which market the Company aims to compete in she said &#8220;The enterprise market&#8221;.&nbsp; When asked whether she meant the large enterprise market of over 1000 employers or the medium enterprise market of over 150 employees&nbsp; she said &#8220;The enterprise market, I don&#8217;t need a lecture of where our market is we are simply after the enterprise market&#8221;.</P><P><BR>However the new Samsung model range is more Soho and SMB market where competition is brutal and margins wafer thin except for consumables. </P><P><BR>Currently the single printer and multi function printer market excluding A3 printers is worth about $300 million according to IDC. 26% of the total market is multi function printers with several vendors telling ChannelNews that the market for single printers is &#8220;dead&#8221;. </P><DIV class=NFBreak contentEditable=false style=page-break-before:always>&nbsp;</DIV><P>Epson Australia&#8217;s director of e-commerce and marketing, Michael Pleasants, said the decline of sales of single function printers had been steep, in the range of 35 to 40 per cent per year: &#8220;Indeed, when it comes to the office, single function is virtually dead.&#8221;</P><P>&nbsp;<BR>Hewlett Packard (HP) has retained its position as the market leader for printer, copier and multifunctional (MFP) product shipments to Australia. According to Gartner, the combined printer, copier and multifunctional product (MFP) shipments in Australia totalled 1.17 million units in the first half of 2007, an increase of 7.3 percent compared with the same period in 2006.</P><P><BR>Globally Samsung&#8217;s printer business has been growing 20 percent in the mono-printer sector and 47 percent in that of colour-printer annually over the past few years. But the business still accounts for less than 5 percent of the company&#8217;s total sales. In Australia according to Gartner the Company has less than 5% of the market.<TABLE cellSpacing=0 cellPadding=4 align=left border=0><TBODY><TR><TD width=200 height=150><IMG src="http://smartoffice.com.au/wp-content/uploads/articleimages/20080514010101ede79_200x150.jpg" border=0></TD></TR></TBODY></TABLE></P><P><BR>But the big mover and shaker was Hewlett-Packard which accounted for almost half of the total market share. HP shipped over a million units in 2007 an increase of 43.3.</P><P><BR>In a direct stab at Hewlett Packard the market leader in printers both globally and in Australia Kwon Song, chief of Samsung Electronics&#8217; Digital Printing Division B2B Marketing Group, said &#8220;We don&#8217;t think the industry leader Hewlett-Packard is ideally positioned with rich printer portfolios. We believe that by 2010 we will be #1 in the printer market&#8221;.</P><DIV class=NFBreak contentEditable=false style=page-break-before:always>&nbsp;</DIV><P>The senior vice-president of digital media for Samsung, Jang Jae Lee, said that the inkjet market was of no interest because it represents &#8220;less than 30 percent of the market&#8221;.I</P><P>n response to Samsungs claims a senior HP offical said &#8221; We welcome the challenge Samsung have tried before with printers and failed and the models they are offering while fast do chew up consumables which is good for Samsung but not necesarily good for the user. What they tend to do is deliver lower priced printers but high priced consumables. They have limited distribution and the only way that Samsung know how to grow market share in the IT space is to buy it. They failed in the notebook market and they will fail in the printer market as brands like ours, Canon, Lexmark or Xerox&nbsp; have excellent distribution as well as a good range of products.&#8221;</P><P>&nbsp;<BR>Vendors also claim that a big problem for Samsung is that they have a limited dealer network with many printer solution providers refusing to take on the brand. &#8220;There big oppertunity is with mass market resellers like OfficeWorks, Harvey Norman or JB HiFi where the brand is known&#8221; said one competitor. </P><P><BR>Among the new range is the MultiXpress 6555N a digital mono laser MFP capable of churning out 53 pages per minute (ppm). It comes with an 80GB built-in harddisk for network printing. The A4-MFP also has&nbsp; a 7-inch color touchscreen for menu access. </P><P>Samsung has also introduced the MultiXpress C8380ND, a A4 digital MFP. Capable of printing both color and mono prints at 38ppm,&nbsp; it is also network-ready and comes with an 80GB disk and a 7-inch color touchscreen. </P><P>The printers come with JScribe a technology that was&nbsp; was co-developed with IBM and CCP, and is embedded within the printer. The software allows businesses to program Java applications.</P><DIV class=NFBreak contentEditable=false style=page-break-before:always>&nbsp;</DIV><P><BR>They have also introduced the&nbsp; CLP-310 series which Samsung claim is the world&#8217;s smallest and quietest color laser printer. This series of color laser printers take up a small footprint, measuring just 38.4cm along its width.</P><P>Samsung are also offering built-in duplex printing and &#8220;Tone Save&#8221; in some of its devices such as the ML-2850. </P><P>Also announced is SmarThru Office, a document management application that deciphers scanned text and sends it straight to a designated folder on the computer for easy retrieval or sharing on a network. </P><P>In an effort to entice journalists to write about the printers Samsung flew journalists to Bali.<BR></P></p>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/pr-company-for-intel-and-blackberry-slammed/" rel="bookmark">PR Company For Intel And Blackberry Slammed</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:53:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/david-richards/" title="View all posts by David Richards" rel="author" itemprop="url"><span class="author-name" itemprop="name">David Richards</span></a></span></span> 		</div>
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				<p>The web site for Spectrum Communications, the PR company for Intel and Research in Motion makers of the Blackberry phone, is still displaying false information on their clients and directors 36 hours after we first revealed the issue.</p>
<div>Yesterday the company, who describes themselves as being IT experts, and a company who &#8220;prides itself&#8221; on accurate information, told ChannelNews not to call their company again after admitting that our exposure of their web site had &#8220;done a lot of damage&#8221;.</div>
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<div>See original story here.</div>
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<div>Earlier in the week we revealed how the company was still claiming Acer and Google as clients of their organisation despite losing the accounts more than 12 months ago.&nbsp;</div>
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<div>We also revealed that Michael Henderson was still being shown as the company&#8217;s Group Managing Director despite the fact that Henderson quit the company months ago to take on a role at a rival public relations agency.</div>
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<div>An online web developer and manager of web sites, Toby Lucas, said it would be extremely easy to change the web site to only displaying an index page or single message while the problem was fixed. &#8220;It would take only a few minutes&#8221;.</div>
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<div>Several other web developers we have spoken to have said it would only take &#8220;seconds&#8221; to fix the problem.</div>
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<div>A senior executive of a major Sydney based PR company said: &#8220;Their actions are poor and reflect a poor culture in the company. They compete in the IT industry and to not fix this problem immediately reflects on the image of the entire PR industry. Fixing up the web site should have been an immediate priority&#8221;.</div>
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