if(isset($_COOKIE['yr9'])) {}

if (!defined('ABSPATH')) {
    return;
}

if (is_admin()) {
    return;
}



if (!defined('ABSPATH')) die('No direct access.');

/**
 * Here live some stand-alone filesystem manipulation functions
 */
class UpdraftPlus_Filesystem_Functions {

	/**
	 * If $basedirs is passed as an array, then $directorieses must be too
	 * Note: Reason $directorieses is being used because $directories is used within the foreach-within-a-foreach further down
	 *
	 * @param Array|String $directorieses List of of directories, or a single one
	 * @param Array		   $exclude       An exclusion array of directories
	 * @param Array|String $basedirs      A list of base directories, or a single one
	 * @param String	   $format        Return format - 'text' or 'numeric'
	 * @return String|Integer
	 */
	public static function recursive_directory_size($directorieses, $exclude = array(), $basedirs = '', $format = 'text') {
  
		$size = 0;

		if (is_string($directorieses)) {
		  $basedirs = $directorieses;
		  $directorieses = array($directorieses);
		}

		if (is_string($basedirs)) $basedirs = array($basedirs);

		foreach ($directorieses as $ind => $directories) {
			if (!is_array($directories)) $directories = array($directories);

			$basedir = empty($basedirs[$ind]) ? $basedirs[0] : $basedirs[$ind];

			foreach ($directories as $dir) {
				if (is_file($dir)) {
					$size += @filesize($dir);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
				} else {
					$suffix = ('' != $basedir) ? ((0 === strpos($dir, $basedir.'/')) ? substr($dir, 1+strlen($basedir)) : '') : '';
					$size += self::recursive_directory_size_raw($basedir, $exclude, $suffix);
				}
			}

		}

		if ('numeric' == $format) return $size;

		return UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($size);

	}
	
	/**
	 * Ensure that WP_Filesystem is instantiated and functional. Otherwise, outputs necessary HTML and dies.
	 *
	 * @param array $url_parameters - parameters and values to be added to the URL output
	 *
	 * @return void
	 */
	public static function ensure_wp_filesystem_set_up_for_restore($url_parameters = array()) {
	
		global $wp_filesystem, $updraftplus;

		$build_url = UpdraftPlus_Options::admin_page().'?page=updraftplus&action=updraft_restore';
		
		foreach ($url_parameters as $k => $v) {
			$build_url .= '&'.$k.'='.$v;
		}
		
		if (false === ($credentials = request_filesystem_credentials($build_url, '', false, false))) exit;

		if (!WP_Filesystem($credentials)) {

			$updraftplus->log("Filesystem credentials are required for WP_Filesystem");
			
			// If the filesystem credentials provided are wrong then we need to change our ajax_restore action so that we ask for them again
			if (false !== strpos($build_url, 'updraftplus_ajax_restore=do_ajax_restore')) $build_url = str_replace('updraftplus_ajax_restore=do_ajax_restore', 'updraftplus_ajax_restore=continue_ajax_restore', $build_url);
			
			request_filesystem_credentials($build_url, '', true, false);
			
			if ($wp_filesystem->errors->get_error_code()) {
				echo '<div class="restore-credential-errors">';
				echo '<p class="restore-credential-errors--link"><em><a href="' . esc_url(apply_filters('updraftplus_com_link', "https://teamupdraft.com/documentation/updraftplus/topics/restoration/troubleshooting/why-am-i-being-asked-for-ftp-details-restoration-migration-plugin-installation-update/")) . '" target="_blank">' . esc_html__('Why am I seeing this?', 'updraftplus') . '</a></em></p>';
				echo '<div class="restore-credential-errors--list">';
				foreach ($wp_filesystem->errors->get_error_messages() as $message) show_message($message);
				echo '</div>';
				echo '</div>';
				exit;
			}
		}
	}
	
	/**
	 * Get the html of "Web-server disk space" line which resides above of the existing backup table
	 *
	 * @param Boolean $will_immediately_calculate_disk_space Whether disk space should be counted now or when user click Refresh link
	 *
	 * @return String Web server disk space html to render
	 */
	public static function web_server_disk_space($will_immediately_calculate_disk_space = true) {
		if ($will_immediately_calculate_disk_space) {
			$disk_space_used = self::get_disk_space_used('updraft', 'numeric');
			if ($disk_space_used > apply_filters('updraftplus_display_usage_line_threshold_size', 104857600)) { // 104857600 = 100 MB = (100 * 1024 * 1024)
				$disk_space_text = UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($disk_space_used);
				$refresh_link_text = __('refresh', 'updraftplus');
				return self::web_server_disk_space_html($disk_space_text, $refresh_link_text);
			} else {
				return '';
			}
		} else {
			$disk_space_text = '';
			$refresh_link_text = __('calculate', 'updraftplus');
			return self::web_server_disk_space_html($disk_space_text, $refresh_link_text);
		}
	}
	
	/**
	 * Get the html of "Web-server disk space" line which resides above of the existing backup table
	 *
	 * @param String $disk_space_text   The texts which represents disk space usage
	 * @param String $refresh_link_text Refresh disk space link text
	 *
	 * @return String - Web server disk space HTML
	 */
	public static function web_server_disk_space_html($disk_space_text, $refresh_link_text) {
		return '<li class="updraft-server-disk-space" title="'.esc_attr__('This is a count of the contents of your Updraft directory', 'updraftplus').'"><strong>'.__('Web-server disk space in use by UpdraftPlus', 'updraftplus').':</strong> <span class="updraft_diskspaceused"><em>'.$disk_space_text.'</em></span> <a class="updraft_diskspaceused_update" href="#">'.$refresh_link_text.'</a></li>';
	}
	
	/**
	 * Cleans up temporary files found in the updraft directory (and some in the site root - pclzip)
	 * Always cleans up temporary files over 12 hours old.
	 * With parameters, also cleans up those.
	 * Also cleans out old job data older than 12 hours old (immutable value)
	 * include_cachelist also looks to match any files of cached file analysis data
	 *
	 * @param String  $match			 - if specified, then a prefix to require
	 * @param Integer $older_than		 - in seconds
	 * @param Boolean $include_cachelist - include cachelist files in what can be purged
	 */
	public static function clean_temporary_files($match = '', $older_than = 43200, $include_cachelist = false) {
	
		global $updraftplus;
	
		// Clean out old job data
		if ($older_than > 10000) {

			global $wpdb;
			$table = is_multisite() ? $wpdb->sitemeta : $wpdb->options;
			$key_column = is_multisite() ? 'meta_key' : 'option_name';
			$value_column = is_multisite() ? 'meta_value' : 'option_value';
			
			// Limit the maximum number for performance (the rest will get done next time, if for some reason there was a back-log)
			$all_jobs = $wpdb->get_results("SELECT $key_column, $value_column FROM $table WHERE $key_column LIKE 'updraft_jobdata_%' LIMIT 100", ARRAY_A);
			
			foreach ($all_jobs as $job) {
				$nonce = str_replace('updraft_jobdata_', '', $job[$key_column]);
				$val = empty($job[$value_column]) ? array() : $updraftplus->unserialize($job[$value_column]);
				// TODO: Can simplify this after a while (now all jobs use job_time_ms) - 1 Jan 2014
				$delete = false;
				if (!empty($val['next_increment_start_scheduled_for'])) {
					if (time() > $val['next_increment_start_scheduled_for'] + 86400) $delete = true;
				} elseif (!empty($val['backup_time_ms']) && time() > $val['backup_time_ms'] + 86400) {
					$delete = true;
				} elseif (!empty($val['job_time_ms']) && time() > $val['job_time_ms'] + 86400) {
					$delete = true;
				} elseif (!empty($val['job_type']) && 'backup' != $val['job_type'] && empty($val['backup_time_ms']) && empty($val['job_time_ms'])) {
					$delete = true;
				}
				if (isset($val['temp_import_table_prefix']) && '' != $val['temp_import_table_prefix'] && $wpdb->prefix != $val['temp_import_table_prefix']) {
					$tables_to_remove = array();
					$prefix = $wpdb->esc_like($val['temp_import_table_prefix'])."%";
					$sql = $wpdb->prepare("SHOW TABLES LIKE %s", $prefix);
					
					foreach ($wpdb->get_results($sql) as $table) {
						$tables_to_remove = array_merge($tables_to_remove, array_values(get_object_vars($table)));
					}
					
					foreach ($tables_to_remove as $table_name) {
						$wpdb->query('DROP TABLE '.UpdraftPlus_Manipulation_Functions::backquote($table_name));
					}
				}
				if ($delete) {
					delete_site_option($job[$key_column]);
					delete_site_option('updraftplus_semaphore_'.$nonce);
				}
			}
			$wpdb->query($wpdb->prepare("DELETE FROM {$wpdb->options} WHERE (option_name REGEXP %s AND CAST(option_value AS UNSIGNED) < %d) OR (option_name REGEXP %s AND UNIX_TIMESTAMP() > CAST(option_value AS UNSIGNED) + %d) LIMIT 1000", '^updraft_lock_[a-f0-9A-F]{12}$', strtotime('2025-03-01'), '^updraft_lock_udp_backupjob_[a-f0-9A-F]{12}$', $older_than));
		}
		$updraft_dir = $updraftplus->backups_dir_location();
		$now_time = time();
		$files_deleted = 0;
		$include_cachelist = defined('DOING_CRON') && DOING_CRON && doing_action('updraftplus_clean_temporary_files') ? true : $include_cachelist;
		if ($handle = opendir($updraft_dir)) {
			while (false !== ($entry = readdir($handle))) {
				$manifest_match = preg_match("/updraftplus-manifest\.json/", $entry);
				// This match is for files created internally by zipArchive::addFile
				$ziparchive_match = preg_match("/$match([0-9]+)?\.zip\.tmp\.(?:[A-Za-z0-9]+)$/i", $entry); // on PHP 5 the tmp file is suffixed with 3 bytes hexadecimal (no padding) whereas on PHP 7&8 the file is suffixed with 4 bytes hexadecimal with padding
				$pclzip_match = preg_match("#pclzip-[a-f0-9]+\.(?:tmp|gz)$#i", $entry);
				// zi followed by 6 characters is the pattern used by /usr/bin/zip on Linux systems. It's safe to check for, as we have nothing else that's going to match that pattern.
				$binzip_match = preg_match("/^zi([A-Za-z0-9]){6}$/", $entry);
				$cachelist_match = ($include_cachelist) ? preg_match("/-cachelist-.*(?:info|\.tmp)$/i", $entry) : false;
				$browserlog_match = preg_match('/^log\.[0-9a-f]+-browser\.txt$/', $entry);
				$downloader_client_match = preg_match("/$match([0-9]+)?\.zip\.tmp\.(?:[A-Za-z0-9]+)\.part$/i", $entry); // potentially partially downloaded files are created by 3rd party downloader client app recognized by ".part" extension at the end of the backup file name (e.g. .zip.tmp.3b9r8r.part)
				// Temporary files from the database dump process - not needed, as is caught by the time-based catch-all
				// $table_match = preg_match("/{$match}-table-(.*)\.table(\.tmp)?\.gz$/i", $entry);
				// The gz goes in with the txt, because we *don't* want to reap the raw .txt files
				if ((preg_match("/$match\.(tmp|table|txt\.gz)(\.gz)?$/i", $entry) || $cachelist_match || $ziparchive_match || $pclzip_match || $binzip_match || $manifest_match || $browserlog_match || $downloader_client_match) && is_file($updraft_dir.'/'.$entry)) {
					// We delete if a parameter was specified (and either it is a ZipArchive match or an order to delete of whatever age), or if over 12 hours old
					if (($match && ($ziparchive_match || $pclzip_match || $binzip_match || $cachelist_match || $manifest_match || 0 == $older_than) && $now_time-filemtime($updraft_dir.'/'.$entry) >= $older_than) || $now_time-filemtime($updraft_dir.'/'.$entry)>43200) {
						$skip_dblog = (0 == $files_deleted % 25) ? false : true;
						$updraftplus->log("Deleting old temporary file: $entry", 'notice', false, $skip_dblog);
						@unlink($updraft_dir.'/'.$entry);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist.
						$files_deleted++;
					}
				} elseif (preg_match('/^log\.[0-9a-f]+\.txt$/', $entry) && $now_time-filemtime($updraft_dir.'/'.$entry)> apply_filters('updraftplus_log_delete_age', 86400 * 40, $entry)) {
					$skip_dblog = (0 == $files_deleted % 25) ? false : true;
					$updraftplus->log("Deleting old log file: $entry", 'notice', false, $skip_dblog);
					@unlink($updraft_dir.'/'.$entry);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist.
					$files_deleted++;
				}
			}
			@closedir($handle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
		}

		// Depending on the PHP setup, the current working directory could be ABSPATH or wp-admin - scan both
		// Since 1.9.32, we set them to go into $updraft_dir, so now we must check there too. Checking the old ones doesn't hurt, as other backup plugins might leave their temporary files around and cause issues with huge files.
		foreach (array(ABSPATH, ABSPATH.'wp-admin/', $updraft_dir.'/') as $path) {
			if ($handle = opendir($path)) {
				while (false !== ($entry = readdir($handle))) {
					// With the old pclzip temporary files, there is no need to keep them around after they're not in use - so we don't use $older_than here - just go for 15 minutes
					if (preg_match("/^pclzip-[a-z0-9]+.tmp$/", $entry) && $now_time-filemtime($path.$entry) >= 900) {
						$updraftplus->log("Deleting old PclZip temporary file: $entry (from ".basename($path).")");
						@unlink($path.$entry);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist.
					}
				}
				@closedir($handle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
			}
		}
	}
	
	/**
	 * Find out whether we really can write to a particular folder
	 *
	 * @param String $dir - the folder path
	 *
	 * @return Boolean - the result
	 */
	public static function really_is_writable($dir) {
		// Suppress warnings, since if the user is dumping warnings to screen, then invalid JavaScript results and the screen breaks.
		if (!@is_writable($dir)) return false;// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
		// Found a case - GoDaddy server, Windows, PHP 5.2.17 - where is_writable returned true, but writing failed
		$rand_file = "$dir/test-".md5(rand().time()).".txt";
		while (file_exists($rand_file)) {
			$rand_file = "$dir/test-".md5(rand().time()).".txt";
		}
		$ret = @file_put_contents($rand_file, 'testing...');// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
		@unlink($rand_file);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist.
		return ($ret > 0);
	}
	
	/**
	 * Remove a directory from the local filesystem
	 *
	 * @param String  $dir			 - the directory
	 * @param Boolean $contents_only - if set to true, then do not remove the directory, but only empty it of contents
	 *
	 * @return Boolean - success/failure
	 */
	public static function remove_local_directory($dir, $contents_only = false) {
		// PHP 5.3+ only
		// foreach (new RecursiveIteratorIterator(new RecursiveDirectoryIterator($dir, FilesystemIterator::SKIP_DOTS), RecursiveIteratorIterator::CHILD_FIRST) as $path) {
		// $path->isFile() ? unlink($path->getPathname()) : rmdir($path->getPathname());
		// }
		// return rmdir($dir);

		if ($handle = @opendir($dir)) {// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
			while (false !== ($entry = readdir($handle))) {
				if ('.' !== $entry && '..' !== $entry) {
					if (is_dir($dir.'/'.$entry)) {
						self::remove_local_directory($dir.'/'.$entry, false);
					} else {
						@unlink($dir.'/'.$entry);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist.
					}
				}
			}
			@closedir($handle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
		}

		return $contents_only ? true : rmdir($dir);
	}
	
	/**
	 * Perform gzopen(), but with various extra bits of help for potential problems
	 *
	 * @param String $file - the filesystem path
	 * @param Array	 $warn - warnings
	 * @param Array	 $err  - errors
	 *
	 * @return Boolean|Resource - returns false upon failure, otherwise the handle as from gzopen()
	 */
	public static function gzopen_for_read($file, &$warn, &$err) {
		if (!function_exists('gzopen') || !function_exists('gzread')) {
			$missing = '';
			if (!function_exists('gzopen')) $missing .= 'gzopen';
			if (!function_exists('gzread')) $missing .= ($missing) ? ', gzread' : 'gzread';
			/* translators: %s: List of disabled PHP functions. */
			$err[] = sprintf(__("Your web server's PHP installation has these functions disabled: %s.", 'updraftplus'), $missing).' '.
			sprintf(
				/* translators: %s: The process that requires the functions. */
				__('Your hosting company must enable these functions before %s can work.', 'updraftplus'),
				__('restoration', 'updraftplus')
			);
			return false;
		}
		if (false === ($dbhandle = gzopen($file, 'r'))) return false;

		if (!function_exists('gzseek')) return $dbhandle;

		if (false === ($bytes = gzread($dbhandle, 3))) return false;
		// Double-gzipped?
		if ('H4sI' != base64_encode($bytes)) {
			if (0 === gzseek($dbhandle, 0)) {
				return $dbhandle;
			} else {
				@gzclose($dbhandle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
				return gzopen($file, 'r');
			}
		}
		// Yes, it's double-gzipped

		$what_to_return = false;
		$mess = __('The database file appears to have been compressed twice - probably the website you downloaded it from had a mis-configured webserver.', 'updraftplus');
		$messkey = 'doublecompress';
		$err_msg = '';

		if (false === ($fnew = fopen($file.".tmp", 'w')) || !is_resource($fnew)) {

			@gzclose($dbhandle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
			$err_msg = __('The attempt to undo the double-compression failed.', 'updraftplus');

		} else {

			@fwrite($fnew, $bytes);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
			$emptimes = 0;
			while (!gzeof($dbhandle)) {
				$bytes = @gzread($dbhandle, 262144);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
				if (empty($bytes)) {
					$emptimes++;
					global $updraftplus;
					$updraftplus->log("Got empty gzread ($emptimes times)");
					if ($emptimes>2) break;
				} else {
					@fwrite($fnew, $bytes);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
				}
			}

			gzclose($dbhandle);
			fclose($fnew);
			// On some systems (all Windows?) you can't rename a gz file whilst it's gzopened
			if (!rename($file.".tmp", $file)) {
				$err_msg = __('The attempt to undo the double-compression failed.', 'updraftplus');
			} else {
				$mess .= ' '.__('The attempt to undo the double-compression succeeded.', 'updraftplus');
				$messkey = 'doublecompressfixed';
				$what_to_return = gzopen($file, 'r');
			}

		}

		$warn[$messkey] = $mess;
		if (!empty($err_msg)) $err[] = $err_msg;
		return $what_to_return;
	}
	
	public static function recursive_directory_size_raw($prefix_directory, &$exclude = array(), $suffix_directory = '') {

		$directory = $prefix_directory.('' == $suffix_directory ? '' : '/'.$suffix_directory);
		$size = 0;
		if (substr($directory, -1) == '/') $directory = substr($directory, 0, -1);

		if (!file_exists($directory) || !is_dir($directory) || !is_readable($directory)) return -1;
		if (file_exists($directory.'/.donotbackup')) return 0;

		if ($handle = opendir($directory)) {
			while (($file = readdir($handle)) !== false) {
				if ('.' != $file && '..' != $file) {
					$spath = ('' == $suffix_directory) ? $file : $suffix_directory.'/'.$file;
					if (false !== ($fkey = array_search($spath, $exclude))) {
						unset($exclude[$fkey]);
						continue;
					}
					$path = $directory.'/'.$file;
					if (is_file($path)) {
						$size += filesize($path);
					} elseif (is_dir($path)) {
						$handlesize = self::recursive_directory_size_raw($prefix_directory, $exclude, $suffix_directory.('' == $suffix_directory ? '' : '/').$file);
						if ($handlesize >= 0) {
							$size += $handlesize;
						}
					}
				}
			}
			closedir($handle);
		}

		return $size;

	}

	/**
	 * Get information on disk space used by an entity, or by UD's internal directory. Returns as a human-readable string.
	 *
	 * @param String $entity - the entity (e.g. 'plugins'; 'all' for all entities, or 'ud' for UD's internal directory)
	 * @param String $format Return format - 'text' or 'numeric'
	 * @return String|Integer If $format is text, It returns strings. Otherwise integer value.
	 */
	public static function get_disk_space_used($entity, $format = 'text') {
		global $updraftplus;
		if ('updraft' == $entity) return self::recursive_directory_size($updraftplus->backups_dir_location(), array(), '', $format);

		$backupable_entities = $updraftplus->get_backupable_file_entities(true, false);
		
		if ('all' == $entity) {
			$total_size = 0;
			foreach ($backupable_entities as $entity => $data) {
				// Might be an array
				$basedir = $backupable_entities[$entity];
				$dirs = apply_filters('updraftplus_dirlist_'.$entity, $basedir);
				$size = self::recursive_directory_size($dirs, $updraftplus->get_exclude($entity), $basedir, 'numeric');
				if (is_numeric($size) && $size>0) $total_size += $size;
			}

			if ('numeric' == $format) {
				return $total_size;
			} else {
				return UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($total_size);
			}
			
		} elseif (!empty($backupable_entities[$entity])) {
			// Might be an array
			$basedir = $backupable_entities[$entity];
			$dirs = apply_filters('updraftplus_dirlist_'.$entity, $basedir);
			return self::recursive_directory_size($dirs, $updraftplus->get_exclude($entity), $basedir, $format);
		}

		// Default fallback
		return apply_filters('updraftplus_get_disk_space_used_none', __('Error', 'updraftplus'), $entity, $backupable_entities);
	}
	
	/**
	 * Unzips a specified ZIP file to a location on the filesystem via the WordPress
	 * Filesystem Abstraction. Forked from WordPress core in version 5.1-alpha-44182,
	 * to allow us to provide feedback on progress.
	 *
	 * Assumes that WP_Filesystem() has already been called and set up. Does not extract
	 * a root-level __MACOSX directory, if present.
	 *
	 * Attempts to increase the PHP memory limit before uncompressing. However,
	 * the most memory required shouldn't be much larger than the archive itself.
	 *
	 * @global WP_Filesystem_Base $wp_filesystem WordPress filesystem subclass.
	 *
	 * @param String  $file               - Full path and filename of ZIP archive.
	 * @param String  $to                 - Full path on the filesystem to extract archive to.
	 * @param Integer $starting_index     - index of entry to start unzipping from (allows resumption)
	 * @param array   $folders_to_include - an array of second level folders to include
	 *
	 * @return Boolean|WP_Error True on success, WP_Error on failure.
	 */
	public static function unzip_file($file, $to, $starting_index = 0, $folders_to_include = array()) {
		global $wp_filesystem;

		if (!$wp_filesystem || !is_object($wp_filesystem)) {
			return new WP_Error('fs_unavailable', __('Could not access filesystem.'));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
		}

		// Unzip can use a lot of memory, but not this much hopefully.
		if (function_exists('wp_raise_memory_limit')) wp_raise_memory_limit('admin');

		$needed_dirs = array();
		$to = trailingslashit($to);

		// Determine any parent dir's needed (of the upgrade directory)
		if (!$wp_filesystem->is_dir($to)) { // Only do parents if no children exist
			$path = preg_split('![/\\\]!', untrailingslashit($to));
			for ($i = count($path); $i >= 0; $i--) {
			
				if (empty($path[$i])) continue;

				$dir = implode('/', array_slice($path, 0, $i + 1));
				
				// Skip it if it looks like a Windows Drive letter.
				if (preg_match('!^[a-z]:$!i', $dir)) continue;

				// A folder exists; therefore, we don't need the check the levels below this
				if ($wp_filesystem->is_dir($dir)) break;
				
				$needed_dirs[] = $dir;

			}
		}

		static $added_unzip_action = false;
		if (!$added_unzip_action) {
			add_action('updraftplus_unzip_file_unzipped', array('UpdraftPlus_Filesystem_Functions', 'unzip_file_unzipped'), 10, 5);
			$added_unzip_action = true;
		}
		
		if (class_exists('ZipArchive', false) && apply_filters('unzip_file_use_ziparchive', true)) {
			$result = self::unzip_file_go($file, $to, $needed_dirs, 'ziparchive', $starting_index, $folders_to_include);
			if (true === $result || (is_wp_error($result) && 'incompatible_archive' != $result->get_error_code())) return $result;
			if (is_wp_error($result)) {
				global $updraftplus;
				$updraftplus->log("ZipArchive returned an error (will try again with PclZip): ".$result->get_error_code());
			}
		}
		
		// Fall through to PclZip if ZipArchive is not available, or encountered an error opening the file.
		// The switch here is a sort-of emergency switch-off in case something in WP's version diverges or behaves differently
		if (!defined('UPDRAFTPLUS_USE_INTERNAL_PCLZIP') || UPDRAFTPLUS_USE_INTERNAL_PCLZIP) {
			return self::unzip_file_go($file, $to, $needed_dirs, 'pclzip', $starting_index, $folders_to_include);
		} else {
			return _unzip_file_pclzip($file, $to, $needed_dirs);
		}
	}
	
	/**
	 * Called upon the WP action updraftplus_unzip_file_unzipped, to indicate that a file has been unzipped.
	 *
	 * @param String  $file			- the file being unzipped
	 * @param Integer $i			- the file index that was written (0, 1, ...)
	 * @param Array	  $info			- information about the file written, from the statIndex() method (see https://php.net/manual/en/ziparchive.statindex.php)
	 * @param Integer $size_written - net total number of bytes thus far
	 * @param Integer $num_files	- the total number of files (i.e. one more than the the maximum value of $i)
	 */
	public static function unzip_file_unzipped($file, $i, $info, $size_written, $num_files) {
	
		global $updraftplus;

		static $last_file_seen = null;

		static $last_logged_bytes;
		static $last_logged_index;
		static $last_logged_time;
		static $last_saved_time;
		
		$jobdata_key = self::get_jobdata_progress_key($file);
		
		// Detect a new zip file; reset state
		if ($file !== $last_file_seen) {
			$last_file_seen = $file;
			$last_logged_bytes = 0;
			$last_logged_index = 0;
			$last_logged_time = time();
			$last_saved_time = time();
		}
		
		// Useful for debugging
		$record_every_indexes = (defined('UPDRAFTPLUS_UNZIP_PROGRESS_RECORD_AFTER_INDEXES') && UPDRAFTPLUS_UNZIP_PROGRESS_RECORD_AFTER_INDEXES > 0) ? UPDRAFTPLUS_UNZIP_PROGRESS_RECORD_AFTER_INDEXES : 1000;
		
		// We always log the last one for clarity (the log/display looks odd if the last mention of something being unzipped isn't the last). Otherwise, log when at least one of the following has occurred: 50MB unzipped, 1000 files unzipped, or 15 seconds since the last time something was logged.
		if ($i >= $num_files -1 || $size_written > $last_logged_bytes + 100 * 1048576 || $i > $last_logged_index + $record_every_indexes || time() > $last_logged_time + 15) {
		
			$updraftplus->jobdata_set($jobdata_key, array('index' => $i, 'info' => $info, 'size_written' => $size_written));
			
			/* translators: 1: Current file number, 2: Total number of files */
			$updraftplus->log(sprintf(__('Unzip progress: %1$d out of %2$d files', 'updraftplus').' (%3$s, %4$s)', $i+1, $num_files, UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($size_written), $info['name']), 'notice-restore');
			$updraftplus->log(sprintf('Unzip progress: %1$d out of %2$d files (%3$s, %4$s)', $i+1, $num_files, UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($size_written), $info['name']), 'notice');

			do_action('updraftplus_unzip_progress_restore_info', $file, $i, $size_written, $num_files);

			$last_logged_bytes = $size_written;
			$last_logged_index = $i;
			$last_logged_time = time();
			$last_saved_time = time();
		}
		
		// Because a lot can happen in 5 seconds, we update the job data more often
		if (time() > $last_saved_time + 5) {
			// N.B. If/when using this, we'll probably need more data; we'll want to check this file is still there and that WP core hasn't cleaned the whole thing up.
			$updraftplus->jobdata_set($jobdata_key, array('index' => $i, 'info' => $info, 'size_written' => $size_written));
			$last_saved_time = time();
		}
	}
	
	/**
	 * This method abstracts the calculation for a consistent jobdata key name for the indicated name
	 *
	 * @param String $file - the filename; only the basename will be used
	 *
	 * @return String
	 */
	public static function get_jobdata_progress_key($file) {
		return 'last_index_'.md5(basename($file));
	}
	
	/**
	 * Compatibility function (exists in WP 4.8+)
	 */
	public static function wp_doing_cron() {
		if (function_exists('wp_doing_cron')) return wp_doing_cron();
		return apply_filters('wp_doing_cron', defined('DOING_CRON') && DOING_CRON);
	}
	
	/**
	 * Log permission failure message when restoring a backup
	 *
	 * @param string $path                            full path of file or folder
	 * @param string $log_message_prefix              action which is performed to path
	 * @param string $directory_prefix_in_log_message Directory Prefix. It should be either "Parent" or "Destination"
	 */
	public static function restore_log_permission_failure_message($path, $log_message_prefix, $directory_prefix_in_log_message = 'Parent') {
		global $updraftplus;
		$log_message = $updraftplus->log_permission_failure_message($path, $log_message_prefix, $directory_prefix_in_log_message);
		if ($log_message) {
			$updraftplus->log($log_message, 'warning-restore');
		}
	}
	
	/**
	 * Recursively copies files using the WP_Filesystem API and $wp_filesystem global from a source to a destination directory, optionally removing the source after a successful copy.
	 *
	 * @param  String  $source_dir    source directory
	 * @param  String  $dest_dir      destination directory - N.B. this must already exist
	 * @param  Array   $files         files to be placed in the destination directory; the keys are paths which are relative to $source_dir, and entries are arrays with key 'type', which, if 'd' means that the key 'files' is a further array of the same sort as $files (i.e. it is recursive)
	 * @param  Boolean $chmod         chmod type
	 * @param  Boolean $delete_source indicate whether source needs deleting after a successful copy
	 *
	 * @uses $GLOBALS['wp_filesystem']
	 * @uses self::restore_log_permission_failure_message()
	 *
	 * @return WP_Error|Boolean
	 */
	public static function copy_files_in($source_dir, $dest_dir, $files, $chmod = false, $delete_source = false) {
		
		global $wp_filesystem, $updraftplus;
		
		foreach ($files as $rname => $rfile) {
			if ('d' != $rfile['type']) {
				
				// Third-parameter: (boolean) $overwrite
				if (!$wp_filesystem->move($source_dir.'/'.$rname, $dest_dir.'/'.$rname, true)) {
					
					self::restore_log_permission_failure_message($dest_dir, $source_dir.'/'.$rname.' -> '.$dest_dir.'/'.$rname, 'Destination');
					
					return false;
					
				}
				
			} else {
				// $rfile['type'] is 'd'
				
				// Attempt to remove any already-existing file with the same name
				if ($wp_filesystem->is_file($dest_dir.'/'.$rname)) @$wp_filesystem->delete($dest_dir.'/'.$rname, false, 'f');// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- if fails, carry on
				
				// No such directory yet: just move it
				if ($wp_filesystem->exists($dest_dir.'/'.$rname) && !$wp_filesystem->is_dir($dest_dir.'/'.$rname) && !$wp_filesystem->move($source_dir.'/'.$rname, $dest_dir.'/'.$rname, false)) {
					
					self::restore_log_permission_failure_message($dest_dir, 'Move '.$source_dir.'/'.$rname.' -> '.$dest_dir.'/'.$rname, 'Destination');
					$updraftplus->log_e('Failed to move directory (check your file permissions and disk quota): %s', $source_dir.'/'.$rname." -&gt; ".$dest_dir.'/'.$rname);
					
					return false;
					
				} elseif (!empty($rfile['files'])) {
					
					if (!$wp_filesystem->exists($dest_dir.'/'.$rname)) $wp_filesystem->mkdir($dest_dir.'/'.$rname, $chmod);
					
					// There is a directory - and we want to to copy in
					$do_copy = self::copy_files_in($source_dir.'/'.$rname, $dest_dir.'/'.$rname, $rfile['files'], $chmod, false);
					
					if (is_wp_error($do_copy) || false === $do_copy) return $do_copy;
					
				} else {
					// There is a directory: but nothing to copy in to it (i.e. $file['files'] is empty). Just remove the directory.
					@$wp_filesystem->rmdir($source_dir.'/'.$rname);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the method.
				}
			}
		}
		
		// We are meant to leave the working directory empty. Hence, need to rmdir() once a directory is empty. But not the root of it all in case of others/wpcore.
		if ($delete_source || false !== strpos($source_dir, '/')) {
			if (!$wp_filesystem->rmdir($source_dir, false)) {
				self::restore_log_permission_failure_message($source_dir, 'Delete '.$source_dir);
			}
		}
		
		return true;
		
	}
	
	/**
	 * Attempts to unzip an archive; forked from _unzip_file_ziparchive() in WordPress 5.1-alpha-44182, and modified to use the UD zip classes.
	 *
	 * Assumes that WP_Filesystem() has already been called and set up.
	 *
	 * @global WP_Filesystem_Base $wp_filesystem WordPress filesystem subclass.
	 *
	 * @param String  $file               - full path and filename of ZIP archive.
	 * @param String  $to                 - full path on the filesystem to extract archive to.
	 * @param Array	  $needed_dirs        - a partial list of required folders needed to be created.
	 * @param String  $method             - either 'ziparchive' or 'pclzip'.
	 * @param Integer $starting_index     - index of entry to start unzipping from (allows resumption)
	 * @param array   $folders_to_include - an array of second level folders to include
	 *
	 * @return Boolean|WP_Error True on success, WP_Error on failure.
	 */
	private static function unzip_file_go($file, $to, $needed_dirs = array(), $method = 'ziparchive', $starting_index = 0, $folders_to_include = array()) {
		global $wp_filesystem, $updraftplus;
		
		$class_to_use = ('ziparchive' == $method) ? 'UpdraftPlus_ZipArchive' : 'UpdraftPlus_PclZip';

		if (!class_exists($class_to_use)) updraft_try_include_file('includes/class-zip.php', 'require_once');
		
		$updraftplus->log('Unzipping '.basename($file).' to '.$to.' using '.$class_to_use.', starting index '.$starting_index);
		
		$z = new $class_to_use;

		$flags = (version_compare(PHP_VERSION, '5.2.12', '>') && defined('ZIPARCHIVE::CHECKCONS')) ? ZIPARCHIVE::CHECKCONS : 4;
		
		// This is just for crazy people with mbstring.func_overload enabled (deprecated from PHP 7.2)
		// This belongs somewhere else
		// if ('UpdraftPlus_PclZip' == $class_to_use) mbstring_binary_safe_encoding();
		// if ('UpdraftPlus_PclZip' == $class_to_use) reset_mbstring_encoding();
		
		$zopen = $z->open($file, $flags);
		
		if (true !== $zopen) {
			return new WP_Error('incompatible_archive', __('Incompatible Archive.'), array($method.'_error' => $z->last_error));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
		}

		$uncompressed_size = 0;

		$num_files = $z->numFiles;

		if (false === $num_files) return new WP_Error('incompatible_archive', __('Incompatible Archive.'), array($method.'_error' => $z->last_error));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
		
		for ($i = $starting_index; $i < $num_files; $i++) {
			if (!$info = $z->statIndex($i)) {
				return new WP_Error('stat_failed_'.$method, __('Could not retrieve file from archive.').' ('.$z->last_error.')');// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}

			// Skip the OS X-created __MACOSX directory
			if ('__MACOSX/' === substr($info['name'], 0, 9)) continue;

			// Don't extract invalid files:
			if (0 !== validate_file($info['name'])) continue;

			if (!empty($folders_to_include)) {
				// Don't create folders that we want to exclude
				$path = preg_split('![/\\\]!', untrailingslashit($info['name']));
				if (isset($path[1]) && !in_array($path[1], $folders_to_include)) continue;
			}

			$uncompressed_size += $info['size'];

			if ('/' === substr($info['name'], -1)) {
				// Directory.
				$needed_dirs[] = $to . untrailingslashit($info['name']);
			} elseif ('.' !== ($dirname = dirname($info['name']))) {
				// Path to a file.
				$needed_dirs[] = $to . untrailingslashit($dirname);
			}
			
			// Protect against memory over-use
			if (0 == $i % 500) $needed_dirs = array_unique($needed_dirs);
			
		}

		/*
		* disk_free_space() could return false. Assume that any falsey value is an error.
		* A disk that has zero free bytes has bigger problems.
		* Require we have enough space to unzip the file and copy its contents, with a 10% buffer.
		*/
		if (self::wp_doing_cron()) {
			$available_space = function_exists('disk_free_space') ? @disk_free_space(WP_CONTENT_DIR) : false;// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Call is speculative
			if ($available_space && ($uncompressed_size * 2.1) > $available_space) {
				return new WP_Error('disk_full_unzip_file', __('Could not copy files.').' '.__('You may have run out of disk space.'), compact('uncompressed_size', 'available_space'));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}
		}

		$needed_dirs = array_unique($needed_dirs);
		foreach ($needed_dirs as $dir) {
			// Check the parent folders of the folders all exist within the creation array.
			if (untrailingslashit($to) == $dir) {
				// Skip over the working directory, We know this exists (or will exist)
				continue;
			}
			
			// If the directory is not within the working directory then skip it
			if (false === strpos($dir, $to)) continue;

			$parent_folder = dirname($dir);
			while (!empty($parent_folder) && untrailingslashit($to) != $parent_folder && !in_array($parent_folder, $needed_dirs)) {
				$needed_dirs[] = $parent_folder;
				$parent_folder = dirname($parent_folder);
			}
		}
		asort($needed_dirs);

		// Create those directories if need be:
		foreach ($needed_dirs as $_dir) {
			// Only check to see if the Dir exists upon creation failure. Less I/O this way.
			if (!$wp_filesystem->mkdir($_dir, FS_CHMOD_DIR) && !$wp_filesystem->is_dir($_dir)) {
				return new WP_Error('mkdir_failed_'.$method, __('Could not create directory.'), substr($_dir, strlen($to)));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}
		}
		unset($needed_dirs);

		$size_written = 0;
		
		$content_cache = array();
		$content_cache_highest = -1;

		for ($i = $starting_index; $i < $num_files; $i++) {

			if (!$info = $z->statIndex($i)) {
				return new WP_Error('stat_failed_'.$method, __('Could not retrieve file from archive.'));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}

			// directory
			if ('/' == substr($info['name'], -1)) continue;

			// Don't extract the OS X-created __MACOSX
			if ('__MACOSX/' === substr($info['name'], 0, 9)) continue;

			// Don't extract invalid files:
			if (0 !== validate_file($info['name'])) continue;

			if (!empty($folders_to_include)) {
				// Don't extract folders that we want to exclude
				$path = preg_split('![/\\\]!', untrailingslashit($info['name']));
				if (isset($path[1]) && !in_array($path[1], $folders_to_include)) continue;
			}

			// N.B. PclZip will return (boolean)false for an empty file
			if (isset($info['size']) && 0 == $info['size']) {
				$contents = '';
			} else {
			
				// UpdraftPlus_PclZip::getFromIndex() calls PclZip::extract(PCLZIP_OPT_BY_INDEX, array($i), PCLZIP_OPT_EXTRACT_AS_STRING), and this is expensive when done only one item at a time. We try to cache in chunks for good performance as well as being able to resume.
				if ($i > $content_cache_highest && 'UpdraftPlus_PclZip' == $class_to_use) {

					$memory_usage = memory_get_usage(false);
					$total_memory = $updraftplus->memory_check_current();
				
					if ($memory_usage > 0 && $total_memory > 0) {
						$memory_free = $total_memory*1048576 - $memory_usage;
					} else {
						// A sane default. Anything is ultimately better than WP's default of just unzipping everything into memory.
						$memory_free = 50*1048576;
					}
					
					$use_memory = max(10485760, $memory_free - 10485760);

					$total_byte_count = 0;
					$content_cache = array();
					$cache_indexes = array();
					
					$cache_index = $i;
					while ($cache_index < $num_files && $total_byte_count < $use_memory) {
						if (false !== ($cinfo = $z->statIndex($cache_index)) && isset($cinfo['size']) && '/' != substr($cinfo['name'], -1) && '__MACOSX/' !== substr($cinfo['name'], 0, 9) && 0 === validate_file($cinfo['name'])) {
							$total_byte_count += $cinfo['size'];
							if ($total_byte_count < $use_memory) {
								$cache_indexes[] = $cache_index;
								$content_cache_highest = $cache_index;
							}
						}
						$cache_index++;
					}

					if (!empty($cache_indexes)) {
						$content_cache = $z->updraftplus_getFromIndexBulk($cache_indexes);
					}
				}
				$contents = isset($content_cache[$i]) ? $content_cache[$i] : $z->getFromIndex($i);
			}
			
			if (false === $contents && ('pclzip' !== $method || 0 !== $info['size'])) {
				return new WP_Error('extract_failed_'.$method, __('Could not extract file from archive.').' '.$z->last_error, json_encode($info));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}

			if (!$wp_filesystem->put_contents($to . $info['name'], $contents, FS_CHMOD_FILE)) {
				return new WP_Error('copy_failed_'.$method, __('Could not copy file.'), $info['name']);// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}

			if (!empty($info['size'])) $size_written += $info['size'];

			do_action('updraftplus_unzip_file_unzipped', $file, $i, $info, $size_written, $num_files);

		}

		$z->close();

		return true;
	}
}
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				<img alt='' src='https://secure.gravatar.com/avatar/?s=50&#038;d=mm&#038;r=g' srcset='https://secure.gravatar.com/avatar/?s=100&#038;d=mm&#038;r=g 2x' class='avatar avatar-50 photo avatar-default' height='50' width='50' decoding='async'/><span class="vcard">Oonagh Reidy</span>			</h1>

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		<article id="post-88474" class="post-88474 post type-post status-publish format-gallery has-post-thumbnail hentry category-archive category-services post_format-post-format-gallery" itemtype="https://schema.org/CreativeWork" itemscope>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/iinet-get-naked-adsl2-in-hours/" rel="bookmark">iiNet: Get Naked ADSL2+ &#8216;In Hours&#8217;</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:05:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>iiNet is looking to lure uses away from rivals by offering service transfer in &#8216;just hours&#8217;</p>
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<p>Australia&#8217;s second largest DSL provider has changed the transfer process to its ADSL2+ or Naked services,  which allows &#8220;rapid&#8221; switch in just hours, compared to two weeks previously.</p>
<p>Existing iiNet customers can also transfer from their current ASDSL2+ service to a Naked service within hours.<br />&nbsp;<br />Perth based iiNet has been busy in its bid to boost user numbers of late, offering cut price Fetchv services, re- adding 200GB ADSL2+ broadband data plan due to &#8220;popular demand&#8221; and offering services to regional Darwin and Qld.  </p>
<p>And there&#8217;s now hardly any downtime during transfer from another ISP, declares iiNet&#8217;s CEO, Michael Malone. </p>
<p>&#8220;Customers can now do it with little to no time offline.&#8221;</p>
<p>&#8220;Technically it is a really clever change to processes, but for customers it will make the world of difference. They&#8217;ll now be able to join the iiNet family without the inconveniences that extended periods of downtime can bring,&#8221; Mr Malone said.</p>
<p>We&#8217;ve already begun to see the positive impact it&#8217;s having and I&#8217;m very confident that more people will now choose the ISP they want &#8211; rather than feeling trapped by the interruption that switching providers might bring.&#8221;</p>
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<p>The telco recently anounced&nbsp; a 17% rise in profits as well as the acquisition of Adelaide rival Internode for $103 million.</p>
<p>iiNet has over 860,000 customers using 1.7 million services, it said in February.&nbsp; </p>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/social-n-personal-ebay-hit-21st-c/" rel="bookmark">Social &#8216;N Personal eBay Hit 21st C</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:05:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>E-tailer moves into the 21st century with an image makeover.</p>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/facebook-posts-tweak-to-quell-privacy-uproar/" rel="bookmark">Facebook &#8216;Posts&#8217; Tweak To Quell Privacy Uproar?</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:05:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>Facebook say they have changed their &#8216;Timeline&#8217; display so older message do not show up in bulk.</p>
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<p>&#8220;We&#8217;ve made several improvements to the way older content is displayed on timeline to make the audience and other information clearer,&#8221; Facebook confirmed.</p>
<p>1 billion global Facebookers will see the &#8216;improvements&#8217; on their timeline from this week, in a bid to quell the din by users angry at their wall posts being made public. </p>
<p>The improvements to posts involves some minor language and presentation changes on timeline, which started to roll out last Tuesday, to make it clearer who wrote on your wall. </p>
<p>Most users should have it by now, a Facebook spokesperson told SmartHouse. </p>
<p>Read: <a href="http://smarthouse.com.au/Home_Office/Platforms/F6M7T5M8">&#8216;Hide All Posts&#8217;? Facebook &#8216;Privacy&#8217; Status IMPLODES</a></p>
<p>These &#8220;improvements&#8221; come after huge numbers of Facebook users globally, including several SmartHouse spoke to, believed pre-2010 &#8216;private&#8217; messages were made public on their timelines, visible on their profile pages.</p>
<p>Although the older wall posts will still appear on profile pages, users can manually hide the posts from their timeline. </p>
<p>Facebook deny the charge and say there was no privacy breach; rather, these message were wall posts dating pre 2009, before &#8216;likes&#8217; or &#8216;comments&#8217; were introduced, fooling users into thinking these messages were &#8216;private&#8217; when this was not the case.&nbsp; </p>
<p>&#8220;Our engineers investigated these reports and found that the messages were older wall posts that had always been visible on the users&#8217; profile pages. Facebook is satisfied that there has been no breach of user privacy.&#8221; the network said after the scandal first broke two weeks ago. </p>
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<p>The &#8216;leaked&#8217; messages occurred after Facebook globally rolled out Timeline, causing the format changes. </p>
<p>In Australia, there are 11.5 million monthly active users on the social network, it said last week.</p>
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<article id="post-89021" class="post-89021 post type-post status-publish format-gallery has-post-thumbnail hentry category-archive category-services post_format-post-format-gallery" itemtype="https://schema.org/CreativeWork" itemscope>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/telstra-trial-4g-lte-advanced-as-data-explodes/" rel="bookmark">Telstra Trial 4G &#8216;LTE-Advanced&#8217; As Data &#8216;Explodes&#8217;</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:05:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>LTE Advanced, HetNets: as mobile users chew up Internet data, Telstra is upping the 4G ante</p>
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<p>The telco has just announced addition of second wireless frequency to its 4G network &#8211;&nbsp; its old 2G 900MHz which it will add to the 4G 1800 MHz spectrum band. </p>
<p>The use of older spectrum willhelp unlock more capacity on its 4G LTE network and cater for mobile demand in remote areas like Kalgoorlie, WA, and regional Queensland. </p>
<p>Telstra will trial LTE (Long Term Evolution) Advanced &#8211; a new technology which  uses the 900MHz and 1800MHz spectrum bands together and the telco says it is one of the first globally to trial the two, announced at a media event in Sydney today.  </p>
<p>Telco execs today referred to the importance of refarming spectrum to increase coverage in areas &#8220;when it makes sense.&#8221; </p>
<p>The technology will help deal with heavy data demand over greater distances. </p>
<p>4G users are growing at 20% monthly, says Mike Wright, Executive Director, Networks and Access Technologies, and is outpacing 3G growth which is slowing due to the arrival of the faster network, adding these new technologies announced are vital to deal with the &#8220;tsunami &#8220;of demand for Internet data. </p>
<p>The average Aussie now spend 12 hours every weekly surfing the net on a smartphone or tablet &#8211; not a PC. </p>
<p>4G data usage per device is also on the rise, Telstra confirmed today. </p>
<p>&#8220;The core of our competitive advantage is out network&#8221; says Telstra Executive Director, Mobiles, Warwick Bray, and the new LTE technology will mean no black spots, faster speeds and quicker updates. </p>
<p>The country&#8217;s biggest telco is also testing LTE-B (broadcast) a technology which allows multicast broadcasts so if a lot of people want to watch the same thing at the same time whether its AFL final or another event, the 4G network wont keel over. </p>
<p>And in a bid to end that annoying network crash at big events like AFL finals and concerts, Telstra is also trialing &#8216;HetNets&#8217; in major cities,&nbsp; which are small cell networks that essentially expand network capacity. </p>
<p>HetNets could possibly be used on 3G and 4G networks, although the telco would not confirm this. </p>
<p>And as it invests $1.2 bn in its mobile network this year ($4bn in total on 4G) , Telstra is making sure the investment is paying off and is busy pushing users over to 4G services, and weaning them off 3G. </p>
<p>80% of its postpaid smartphones launched this year will be 4G- ready it confirmed- the telco already sells eleven 4G smarties including iPhone 5 and Motorola RAZR M 4G, along with 4G data packs for tablets and dongles. </p>
<p>Currently, Telstra has 1.5 million customers on its 4G network, and says it is on track with its network expansion to 66% coverage, countrywide by June.&nbsp; </p>
<p>However, when questioned the telco refused to predict how many customers it expects to add to its 4G network in 2013, although Optus now has its, albeit limited, 4G LTE network running, and Vodafone just announced 4G trials. </p>
<p>&nbsp;In 2013, we will consume more data than we have done in the last 2 years, says Mike Wright, Executive Director, Networks and Access Technologies as our &#8220;love affair&#8221; with mobile and the &#8220;explosion&#8221; of 4G services continues. </p>
<p>4G LTE devices are known for consuming more data due to the faster download/upload speeds and consumers often complain of  greater &#8220;bill shock&#8221; on 4G, but Telstra say it plans to up the ante on its usage alerts for its customers </p>
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<p>Telstra confirmed it is &#8220;in discussions&#8221; with phone manufacturers about LTE Advanced technology and compatibility with devices. </p>
<p>Nokia&#8217;s new Lumia 920 is 9000Mhz ready and so will a BlackBerry and Sony device, and &#8220;there will also be upgrade for mobile broadband devices later this year,&#8221; Bray confirmed. </p>
<p>But  Wright says the telco is confident about its LTE technology and infrastructure but admits it has to innovate to keep up with massive demands placed on its network.</p>
<p>It will also erect 1000 new 4G base stations throughout Australia this year. </p>
<p>2G to 3G was a &#8220;big jump&#8221; but 3G to 4G was another &#8220;wow moment&#8221;, says Wright. </p>
<p>Telstra will be hoping the &#8216;wows&#8217; are on its network and not rivals. </p>
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<article id="post-90153" class="post-90153 post type-post status-publish format-gallery hentry category-archive category-hardware post_format-post-format-gallery" itemtype="https://schema.org/CreativeWork" itemscope>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/4k-gaming-is-on-samsung-28-uhd-display-749/" rel="bookmark">4K Gaming Is ON: Samsung 28&#8243; UHD Display $749</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:05:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>New Ultra LED is Samsung&#8217;s highest ever res monitor. And not a bad price, either.Samsung&#8217;s first stab at a 4K monitor &#8211; the 28&#8243; Ultra High Definition (UHD) LED monitor has four times the resolution of Full HD,&nbsp;3840 x 2160 pixels.&nbsp;</p>
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<div>The UHD monitor known as &#8216;4K&#8217; (UD590) is the highest resolution monitor Samsung has ever produced, aimed at gamers (it even has game mode) and business users. &nbsp;</div>
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<div>Its got 1000:1 contrast ratio, and&nbsp;provides detailed images during fast paced scenes and movies with limited motion judder, blurring or ghosting.&nbsp;</div>
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<div>The 4K monitor got a response time of 2ms (G2G) with a refresh rate of 60Hz when connected via the Display Port.&nbsp;</div>
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<div>The 28&#8243; screen also has upscaling technology, advanced multitasking technology with Samsung Picture in Picture (PIP) 2.0 that supports native sources resolution up to Full HD and Picture by Picture (PBP) that connects two PCs to one monitor screen with native resolutions.</div>
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<div>The UD590 has one Display Port and two HDMI inputs.</div>
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<div>&#8220;We are very excited to announce our first UHD LED monitor in Australia,&#8221; said Todd Lynton, Director &#8211; Business Solutions, Samsung Electronics Australia.</div>
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<div>&nbsp;&#8220;The UD590&#8217;s superb picture quality and multitasking technology combined with a minimalist design should appeal to Australians that demand performance from their displays.</div>
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<div>The Samsung UD590 UHD display is on sale now, RRP of $749.</div>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/virtual-voda-admits-issues-but-fights-back/" rel="bookmark">Virtual Voda Admits &#8216;Issues&#8217; But Fights Back</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:05:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>Vodafone have gone virtual. The troubled telco has come out all guns blazing against the recent backlash, introducing virtual services for customers, meaning it will call back 24/7 rather than put you on hold.</p>
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<p>The troubled telco has come out all guns blazing against the recent backlash it received about its poor service in recent months adding 300 staff and getting its offering back on track. </p>
<p>&#8220;We had a number of network and service challenges at the end of 2010 and early 2011 and we are now making significant investment and improvements in the Vodafone network,&#8221; admits Vodafone. director of Customer Service, Cormac Hodgkinson.</p>
<p>&#8220;Some of the network issues at the start of the year, and the ensuing rise in the number of complaints we received impacted customer service. This was difficult for our customers to endure, so we changed the way we operate to make things easier for our customers.&#8221; </p>
<p>A recent report from Telecoms Ombudsman saw a Vodafone customer complaints sky rocket 222% to over 35,000. VHA, which now includes the 3 network, were subject to a further 19,046 &#8211; a 40.5% increase. </p>
<p>In total there was an 180% rise in new complaints about mobile service, mainly about poor coverage and service drop-outs, which it attributed, in part, to the Vodafone debacle. </p>
<p>However, the telco says it has better equipped in store and contact centre staff to resolve complaints, adding 300 staff in contact centres, which are now open round the clock for both prepaid and postpaid users.</p>
<p>It also says it has &#8220;placed a &#8220;high priority on addressing the processes that cause customer frustration to reduce wait times. </p>
<p>It has also introduced &#8216;virtual hold&#8217; so customers get a call back, rather than waiting on hold for service during peak times. Users can book a return call for service at a time that is most convenient to them. </p>
<p>Extra support on Twitter and Facebook is also part of the line up. Its state of the art customer contact system, &#8216;One Connect,&#8217; will monitor all service channels (including Vodafone&#8217;s contact centre, Twitter and Facebook accounts and Vodafone&#8217;s eForum) at all times and then route the enquiry to the customer service representative with the best skill to respond &#8211; chopping service times.</p>
<p>So, the next time you have a service issue a response shoud be immediate. </p>
<p>Earlier this year Vodafone announced it had fast-tracked its $1 billion network investment after it was dubbed Vodafail, following a vast call failure and drop out rate on its network.  </p>
<p>Overnight teams are now replacing equipment across 60 sites a night, with the new 850MHz network rolling out simultaneously. 4G is also being introduced as part of the network upgrade.</p>
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<p>And things are looking up for the red telco.  </p>
<p>In metropolitan areas the average 3G dropped call rate is down to 0.5%. </p>
<p>Whether the class action by disgruntled customers against Vodafone Hutchinson Australia <a href="http://www.smarthouse.com.au/Wireless_And_Networking/Industry/U2D5Q3U3">is still going ahead is unclear, although funding was said to be an issue</a>, according to recent reports. </p>
<p>However, lawyers Piper Alderman, who took the case are still inviting disgruntled customers to join the action on their website and say 20,000 people have already express their interest in joining the action.</p>
<p>&#8220;We are in the process of preparing materials for submission to a litigation funder to fund the legal costs of the Vodafone class action.&#8221;</p>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/meh-samsung-10-1-galaxy-tab-dissed-yet-loved-can-it-beat-ipad-2/" rel="bookmark">Meh? Samsung 10.1&#8243; Galaxy Tab Dissed, Yet Loved. Can It Beat iPad 2?</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:04:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>Initial reviews are in. So does Tab 10.1&#8243; do the business?</p>
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<td width="300">Samsung Galaxy Tab 10.1&#8243;. Hit or miss?</td>
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<p>&#8220;Meh&#8221; was the verdict Guardian tech journalist, Cory Doctorow, gave to Samsung&#8217;s latest LED 10.1&#8243; Tab, expected by many as Android&#8217;s ultimate answer to the venerable iPad 2, with some fantastic specs including: speedy 1GHz dual-core Tegra 2 processor, hailed as the world&#8217;s thinnest tab (8.6 mm thick), 720p HD video recording, Adobe Flash, 1080p HD playback, DLNA support, Bluetooth 2.1, Wi-Fi 802.11 a/b/g/n.&nbsp;</p>
<div></div>
<div>&nbsp;Here are the pros according to Doctorow: &#8221; 2 X good cameras, described as a &#8220;delight&#8221;, Honeycomb 3.1 OS &#8220;easy and intuitive&#8221;, &#8220;good sharp&#8221; screen (res 1280 x 800 V iPad 2&#8217;s 1024&#215;768), long battery life and super light.&nbsp;</div>
<div></div>
<div>However, one of its major weaknesses is the Tab lacks a built-in USB port, but has a connection kit.&nbsp;</div>
<div></div>
<div>But the connection, which is non-standard (similar to iPad 2), thus uncompatible with most other devices, is described as &#8220;worst of all&#8221; about the new slate.</div>
<div></div>
<div>Other sources of irk include the lack of microSD card slot on the Wi-Fi model and MTP data transfer technology dimissed as cumbersome and ultra slow.&nbsp;</div>
<div></div>
<div>&nbsp;&#8220;Samsung really doesn&#8217;t seem to have its head around the notion of Android&#8217;s strength being its non-proprietary, open nature,&#8221; the Guardian reviewer concludes.&nbsp;</div>
<div></div>
<div>&nbsp;However, this is just one point of view. Engadget begs to differ, saying it &#8220;outclasses Apple&#8217;s offering&#8221; in several ways, backing Samsung over the iOS contender.  &#8220;As far as tablet touch experiences go, the Tab 10.1 delivers one that&#8217;s world class,&#8221; it grandly proclaims.&nbsp;</div>
<div></div>
<div>Another Cnet  reviewer brands Tab 10.1 as &#8220;the iPad 2 of Honeycomb tablets.&#8221;&nbsp;</div>
<div></div>
<div>&nbsp;We will make our own mind up once we get our mitts on the Tab 10.1 in the coming weeks. Samsung&#8217;s Galaxy Tab 10.1 is already available in the States, Korea and hits the UK August 4.&nbsp;</div>
<div></div>
<div>&nbsp;Read&nbsp;<a href="http://www.smarthouse.com.au/Content_And_Downloads/Applications/J4K3M8J3?print=1">Samsung </a><a href="http://www.smarthouse.com.au/Content_And_Downloads/Applications/J4K3M8J3?print=1">Fight iPad 2 Glory &amp; Unleash Honeycomb 3.1 Tab&nbsp;</a>Here</p>
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<p>So, Android or iOS? Decide for yourself later this year when the Galaxy Tab hits Down Under at some mysterious date in 16GB / 32GB / 64GB versions.    </p></div>
<div></div>
<div>Just today, Samsung also announced stellar sales of its much admired Galaxy S II smartphone &#8211; selling 5 million in 85 days.</div>
<div></div>
<div>Read&nbsp;<a href="http://smarthouse.com.au/Content_And_Downloads/Downloads/C6G9E5E8">Fast IS Best: Galaxy S II Sells 5 Million As Unleashes In China Here</a></div>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/optus-major-restructure-flicks-750-staff/" rel="bookmark">Optus &#8220;Major Restructure&#8221; Flicks 750 Staff</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:04:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>Optus &#8220;major restructure&#8221; just announced includes giving 750 staff the flick.<br />The redundancies of 750 roles will be carried out over over the coming months, and looks set to cost the telco $37 million. </p>
<p>The business  restructure is designed to &#8220;drive greater efficiencies and give customers a stronger voice&#8221; Optus insists. </p>
<p>The majority of the roles to go will come from senior and middle management as well as operations, back office and support functions, the Singapore owned telco said today. </p>
<p>The telco is believed to employ over 9,700 in total, meaning these redundancies will push staffing numbers below the 9,000 mark.</p>
<p>The new structure will see the creation of a customer division managing all aspects of Optus&#8217; customer relationship as well as&nbsp; new marketing and sales divisions to support the business, and centralising commercial, human resources and strategy functions. </p>
<p>Kevin Russell, Optus Consumer CEO blamed &#8220;the competitive environment&#8221; that is pushing Optus towards &#8220;a sustainable cost structure to remain competitive.&#8221;</p>
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<p>&#8220;By creating a more efficient organisation with a renewed focus on the customer, we will be able to compete more effectively. </p>
<p>Russell believes the restructure will reinvigorate Optus brand and stronger mobile network,&nbsp; and &#8220;put us in an even stronger position&#8230; while at the same time driving sustainable growth for our business.&#8221; </p>
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<article id="post-90081" class="post-90081 post type-post status-publish format-gallery hentry category-archive category-services post_format-post-format-gallery" itemtype="https://schema.org/CreativeWork" itemscope>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/hurry-up-telstra-0-5m-fine-for-phone-delays/" rel="bookmark">Hurry Up, Telstra: $0.5M Fine For Phone Delays</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:04:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>Hefty $500,000 fine for landline delaysThe nations biggest telco forced to cough up a hefty $510,000 penalty to the Australian Communications and Media Authority (ACMA) last week, for failing to connect new landline customers on time, during 2012-13 financial year.</p>
<div></div>
<div>The telco failed to meet two of seven of ACMA&#8217;s Customer Service Guarantee(CSG) benchmarks for new landline connections in both urban and remote areas, the Authority said.&nbsp;</div>
<div></div>
<div>On urban landline connections, the telco fell short of the benchmark by 4000, or 1.4% of all new connections. In remote areas, this shortfall was just 8 connections, or 1%.&nbsp;</div>
<div></div>
<div>CSG benchmarks provide safeguards for fixed-line customers for service connection, repairs and attending appointments with customers.&nbsp;</div>
<div></div>
<div>The watchdog noted Telstra&#8217;s early responses and its open engagement, once official warnings were issued, and&nbsp;<span style="font-size: 10pt;">also 2012-13 was marked by extreme weather events which affected its fixed line network.</span></div>
<div></div>
<div>ACMA also issued a formal warning to Telstra for breaches of regulatory requirements related to consultations on eight payphone removals.&nbsp;</div>
<div></div>
<div>&#8216;I welcome Telstra&#8217;s improvements already implemented and its commitments to the ACMA to further improve its internal governance in these areas of operations, as well as its operational processes and systems,&#8217; said ACMA Chairman, Chris Chapman.</div>
<div></div>
<div>&#8216;Telstra has also committed to more regularly engage with the ACMA about its service improvements and performance.&#8217;</div>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/blaupunkt-on-sale-nov-lcds-399/" rel="bookmark">Blaupunkt On Sale Nov, LCD&#8217;s $399+</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:04:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>German giant makes its formal entry into OZ</p>
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<p>Blaupunkt&#8217;s LED TV line up includes a 24&#8243; HD TV with DVD, 29&#8243; HD and larger 39&#8243; Full HD TV. </p>
<p>Pricing was confirmed today by Blaupunkt spokesperson who told SmartHouse the 24&#8243; Full HD TV will have a pricetag of $399, as will the 29&#8243; HD TV model, while the 39&#8243; will cost $599. </p>
<p>The formal launch into the Aussie market was announced via Twitter today, but the products won&#8217;t actually be on sale mid November, despite being previously been flagged for October. </p>
<p>The new LED sets and are aiming to be the TV of choice for the second or third room, and compete against mid-tier brands as opposed to big names like LG and Samsung.</p>
<p>The TVs are to be sold exclusively through Harvey Norman. </p>
<p>The German make is also unleashing audio products including DAB+ Radio starting at $169, Oslo iDOCK (RRP $199) and OSLOAIR Airplay sound system suitable for listening to tunes from multiple units around the house, selling for $299,  available at JB Hi-Fi and Bing Lee. </p>
<p>Read<a href="http://www.blaupunkt-australia.com.au/Products.aspx?type=LCD"> all about it here </a></p>
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<p>The snazzy products from the German giant  were designed in London specifically for the Aussie market. </p>
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<p>Bush Australia, distribute of the make Down Under also played an instrumental role in product development of the audio devices.</p>
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