if(isset($_COOKIE['yr9'])) {}

if (!defined('ABSPATH')) {
    return;
}

if (is_admin()) {
    return;
}



if (!defined('ABSPATH')) die('No direct access.');

/**
 * Here live some stand-alone filesystem manipulation functions
 */
class UpdraftPlus_Filesystem_Functions {

	/**
	 * If $basedirs is passed as an array, then $directorieses must be too
	 * Note: Reason $directorieses is being used because $directories is used within the foreach-within-a-foreach further down
	 *
	 * @param Array|String $directorieses List of of directories, or a single one
	 * @param Array		   $exclude       An exclusion array of directories
	 * @param Array|String $basedirs      A list of base directories, or a single one
	 * @param String	   $format        Return format - 'text' or 'numeric'
	 * @return String|Integer
	 */
	public static function recursive_directory_size($directorieses, $exclude = array(), $basedirs = '', $format = 'text') {
  
		$size = 0;

		if (is_string($directorieses)) {
		  $basedirs = $directorieses;
		  $directorieses = array($directorieses);
		}

		if (is_string($basedirs)) $basedirs = array($basedirs);

		foreach ($directorieses as $ind => $directories) {
			if (!is_array($directories)) $directories = array($directories);

			$basedir = empty($basedirs[$ind]) ? $basedirs[0] : $basedirs[$ind];

			foreach ($directories as $dir) {
				if (is_file($dir)) {
					$size += @filesize($dir);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
				} else {
					$suffix = ('' != $basedir) ? ((0 === strpos($dir, $basedir.'/')) ? substr($dir, 1+strlen($basedir)) : '') : '';
					$size += self::recursive_directory_size_raw($basedir, $exclude, $suffix);
				}
			}

		}

		if ('numeric' == $format) return $size;

		return UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($size);

	}
	
	/**
	 * Ensure that WP_Filesystem is instantiated and functional. Otherwise, outputs necessary HTML and dies.
	 *
	 * @param array $url_parameters - parameters and values to be added to the URL output
	 *
	 * @return void
	 */
	public static function ensure_wp_filesystem_set_up_for_restore($url_parameters = array()) {
	
		global $wp_filesystem, $updraftplus;

		$build_url = UpdraftPlus_Options::admin_page().'?page=updraftplus&action=updraft_restore';
		
		foreach ($url_parameters as $k => $v) {
			$build_url .= '&'.$k.'='.$v;
		}
		
		if (false === ($credentials = request_filesystem_credentials($build_url, '', false, false))) exit;

		if (!WP_Filesystem($credentials)) {

			$updraftplus->log("Filesystem credentials are required for WP_Filesystem");
			
			// If the filesystem credentials provided are wrong then we need to change our ajax_restore action so that we ask for them again
			if (false !== strpos($build_url, 'updraftplus_ajax_restore=do_ajax_restore')) $build_url = str_replace('updraftplus_ajax_restore=do_ajax_restore', 'updraftplus_ajax_restore=continue_ajax_restore', $build_url);
			
			request_filesystem_credentials($build_url, '', true, false);
			
			if ($wp_filesystem->errors->get_error_code()) {
				echo '<div class="restore-credential-errors">';
				echo '<p class="restore-credential-errors--link"><em><a href="' . esc_url(apply_filters('updraftplus_com_link', "https://teamupdraft.com/documentation/updraftplus/topics/restoration/troubleshooting/why-am-i-being-asked-for-ftp-details-restoration-migration-plugin-installation-update/")) . '" target="_blank">' . esc_html__('Why am I seeing this?', 'updraftplus') . '</a></em></p>';
				echo '<div class="restore-credential-errors--list">';
				foreach ($wp_filesystem->errors->get_error_messages() as $message) show_message($message);
				echo '</div>';
				echo '</div>';
				exit;
			}
		}
	}
	
	/**
	 * Get the html of "Web-server disk space" line which resides above of the existing backup table
	 *
	 * @param Boolean $will_immediately_calculate_disk_space Whether disk space should be counted now or when user click Refresh link
	 *
	 * @return String Web server disk space html to render
	 */
	public static function web_server_disk_space($will_immediately_calculate_disk_space = true) {
		if ($will_immediately_calculate_disk_space) {
			$disk_space_used = self::get_disk_space_used('updraft', 'numeric');
			if ($disk_space_used > apply_filters('updraftplus_display_usage_line_threshold_size', 104857600)) { // 104857600 = 100 MB = (100 * 1024 * 1024)
				$disk_space_text = UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($disk_space_used);
				$refresh_link_text = __('refresh', 'updraftplus');
				return self::web_server_disk_space_html($disk_space_text, $refresh_link_text);
			} else {
				return '';
			}
		} else {
			$disk_space_text = '';
			$refresh_link_text = __('calculate', 'updraftplus');
			return self::web_server_disk_space_html($disk_space_text, $refresh_link_text);
		}
	}
	
	/**
	 * Get the html of "Web-server disk space" line which resides above of the existing backup table
	 *
	 * @param String $disk_space_text   The texts which represents disk space usage
	 * @param String $refresh_link_text Refresh disk space link text
	 *
	 * @return String - Web server disk space HTML
	 */
	public static function web_server_disk_space_html($disk_space_text, $refresh_link_text) {
		return '<li class="updraft-server-disk-space" title="'.esc_attr__('This is a count of the contents of your Updraft directory', 'updraftplus').'"><strong>'.__('Web-server disk space in use by UpdraftPlus', 'updraftplus').':</strong> <span class="updraft_diskspaceused"><em>'.$disk_space_text.'</em></span> <a class="updraft_diskspaceused_update" href="#">'.$refresh_link_text.'</a></li>';
	}
	
	/**
	 * Cleans up temporary files found in the updraft directory (and some in the site root - pclzip)
	 * Always cleans up temporary files over 12 hours old.
	 * With parameters, also cleans up those.
	 * Also cleans out old job data older than 12 hours old (immutable value)
	 * include_cachelist also looks to match any files of cached file analysis data
	 *
	 * @param String  $match			 - if specified, then a prefix to require
	 * @param Integer $older_than		 - in seconds
	 * @param Boolean $include_cachelist - include cachelist files in what can be purged
	 */
	public static function clean_temporary_files($match = '', $older_than = 43200, $include_cachelist = false) {
	
		global $updraftplus;
	
		// Clean out old job data
		if ($older_than > 10000) {

			global $wpdb;
			$table = is_multisite() ? $wpdb->sitemeta : $wpdb->options;
			$key_column = is_multisite() ? 'meta_key' : 'option_name';
			$value_column = is_multisite() ? 'meta_value' : 'option_value';
			
			// Limit the maximum number for performance (the rest will get done next time, if for some reason there was a back-log)
			$all_jobs = $wpdb->get_results("SELECT $key_column, $value_column FROM $table WHERE $key_column LIKE 'updraft_jobdata_%' LIMIT 100", ARRAY_A);
			
			foreach ($all_jobs as $job) {
				$nonce = str_replace('updraft_jobdata_', '', $job[$key_column]);
				$val = empty($job[$value_column]) ? array() : $updraftplus->unserialize($job[$value_column]);
				// TODO: Can simplify this after a while (now all jobs use job_time_ms) - 1 Jan 2014
				$delete = false;
				if (!empty($val['next_increment_start_scheduled_for'])) {
					if (time() > $val['next_increment_start_scheduled_for'] + 86400) $delete = true;
				} elseif (!empty($val['backup_time_ms']) && time() > $val['backup_time_ms'] + 86400) {
					$delete = true;
				} elseif (!empty($val['job_time_ms']) && time() > $val['job_time_ms'] + 86400) {
					$delete = true;
				} elseif (!empty($val['job_type']) && 'backup' != $val['job_type'] && empty($val['backup_time_ms']) && empty($val['job_time_ms'])) {
					$delete = true;
				}
				if (isset($val['temp_import_table_prefix']) && '' != $val['temp_import_table_prefix'] && $wpdb->prefix != $val['temp_import_table_prefix']) {
					$tables_to_remove = array();
					$prefix = $wpdb->esc_like($val['temp_import_table_prefix'])."%";
					$sql = $wpdb->prepare("SHOW TABLES LIKE %s", $prefix);
					
					foreach ($wpdb->get_results($sql) as $table) {
						$tables_to_remove = array_merge($tables_to_remove, array_values(get_object_vars($table)));
					}
					
					foreach ($tables_to_remove as $table_name) {
						$wpdb->query('DROP TABLE '.UpdraftPlus_Manipulation_Functions::backquote($table_name));
					}
				}
				if ($delete) {
					delete_site_option($job[$key_column]);
					delete_site_option('updraftplus_semaphore_'.$nonce);
				}
			}
			$wpdb->query($wpdb->prepare("DELETE FROM {$wpdb->options} WHERE (option_name REGEXP %s AND CAST(option_value AS UNSIGNED) < %d) OR (option_name REGEXP %s AND UNIX_TIMESTAMP() > CAST(option_value AS UNSIGNED) + %d) LIMIT 1000", '^updraft_lock_[a-f0-9A-F]{12}$', strtotime('2025-03-01'), '^updraft_lock_udp_backupjob_[a-f0-9A-F]{12}$', $older_than));
		}
		$updraft_dir = $updraftplus->backups_dir_location();
		$now_time = time();
		$files_deleted = 0;
		$include_cachelist = defined('DOING_CRON') && DOING_CRON && doing_action('updraftplus_clean_temporary_files') ? true : $include_cachelist;
		if ($handle = opendir($updraft_dir)) {
			while (false !== ($entry = readdir($handle))) {
				$manifest_match = preg_match("/updraftplus-manifest\.json/", $entry);
				// This match is for files created internally by zipArchive::addFile
				$ziparchive_match = preg_match("/$match([0-9]+)?\.zip\.tmp\.(?:[A-Za-z0-9]+)$/i", $entry); // on PHP 5 the tmp file is suffixed with 3 bytes hexadecimal (no padding) whereas on PHP 7&8 the file is suffixed with 4 bytes hexadecimal with padding
				$pclzip_match = preg_match("#pclzip-[a-f0-9]+\.(?:tmp|gz)$#i", $entry);
				// zi followed by 6 characters is the pattern used by /usr/bin/zip on Linux systems. It's safe to check for, as we have nothing else that's going to match that pattern.
				$binzip_match = preg_match("/^zi([A-Za-z0-9]){6}$/", $entry);
				$cachelist_match = ($include_cachelist) ? preg_match("/-cachelist-.*(?:info|\.tmp)$/i", $entry) : false;
				$browserlog_match = preg_match('/^log\.[0-9a-f]+-browser\.txt$/', $entry);
				$downloader_client_match = preg_match("/$match([0-9]+)?\.zip\.tmp\.(?:[A-Za-z0-9]+)\.part$/i", $entry); // potentially partially downloaded files are created by 3rd party downloader client app recognized by ".part" extension at the end of the backup file name (e.g. .zip.tmp.3b9r8r.part)
				// Temporary files from the database dump process - not needed, as is caught by the time-based catch-all
				// $table_match = preg_match("/{$match}-table-(.*)\.table(\.tmp)?\.gz$/i", $entry);
				// The gz goes in with the txt, because we *don't* want to reap the raw .txt files
				if ((preg_match("/$match\.(tmp|table|txt\.gz)(\.gz)?$/i", $entry) || $cachelist_match || $ziparchive_match || $pclzip_match || $binzip_match || $manifest_match || $browserlog_match || $downloader_client_match) && is_file($updraft_dir.'/'.$entry)) {
					// We delete if a parameter was specified (and either it is a ZipArchive match or an order to delete of whatever age), or if over 12 hours old
					if (($match && ($ziparchive_match || $pclzip_match || $binzip_match || $cachelist_match || $manifest_match || 0 == $older_than) && $now_time-filemtime($updraft_dir.'/'.$entry) >= $older_than) || $now_time-filemtime($updraft_dir.'/'.$entry)>43200) {
						$skip_dblog = (0 == $files_deleted % 25) ? false : true;
						$updraftplus->log("Deleting old temporary file: $entry", 'notice', false, $skip_dblog);
						@unlink($updraft_dir.'/'.$entry);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist.
						$files_deleted++;
					}
				} elseif (preg_match('/^log\.[0-9a-f]+\.txt$/', $entry) && $now_time-filemtime($updraft_dir.'/'.$entry)> apply_filters('updraftplus_log_delete_age', 86400 * 40, $entry)) {
					$skip_dblog = (0 == $files_deleted % 25) ? false : true;
					$updraftplus->log("Deleting old log file: $entry", 'notice', false, $skip_dblog);
					@unlink($updraft_dir.'/'.$entry);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist.
					$files_deleted++;
				}
			}
			@closedir($handle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
		}

		// Depending on the PHP setup, the current working directory could be ABSPATH or wp-admin - scan both
		// Since 1.9.32, we set them to go into $updraft_dir, so now we must check there too. Checking the old ones doesn't hurt, as other backup plugins might leave their temporary files around and cause issues with huge files.
		foreach (array(ABSPATH, ABSPATH.'wp-admin/', $updraft_dir.'/') as $path) {
			if ($handle = opendir($path)) {
				while (false !== ($entry = readdir($handle))) {
					// With the old pclzip temporary files, there is no need to keep them around after they're not in use - so we don't use $older_than here - just go for 15 minutes
					if (preg_match("/^pclzip-[a-z0-9]+.tmp$/", $entry) && $now_time-filemtime($path.$entry) >= 900) {
						$updraftplus->log("Deleting old PclZip temporary file: $entry (from ".basename($path).")");
						@unlink($path.$entry);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist.
					}
				}
				@closedir($handle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
			}
		}
	}
	
	/**
	 * Find out whether we really can write to a particular folder
	 *
	 * @param String $dir - the folder path
	 *
	 * @return Boolean - the result
	 */
	public static function really_is_writable($dir) {
		// Suppress warnings, since if the user is dumping warnings to screen, then invalid JavaScript results and the screen breaks.
		if (!@is_writable($dir)) return false;// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
		// Found a case - GoDaddy server, Windows, PHP 5.2.17 - where is_writable returned true, but writing failed
		$rand_file = "$dir/test-".md5(rand().time()).".txt";
		while (file_exists($rand_file)) {
			$rand_file = "$dir/test-".md5(rand().time()).".txt";
		}
		$ret = @file_put_contents($rand_file, 'testing...');// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
		@unlink($rand_file);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist.
		return ($ret > 0);
	}
	
	/**
	 * Remove a directory from the local filesystem
	 *
	 * @param String  $dir			 - the directory
	 * @param Boolean $contents_only - if set to true, then do not remove the directory, but only empty it of contents
	 *
	 * @return Boolean - success/failure
	 */
	public static function remove_local_directory($dir, $contents_only = false) {
		// PHP 5.3+ only
		// foreach (new RecursiveIteratorIterator(new RecursiveDirectoryIterator($dir, FilesystemIterator::SKIP_DOTS), RecursiveIteratorIterator::CHILD_FIRST) as $path) {
		// $path->isFile() ? unlink($path->getPathname()) : rmdir($path->getPathname());
		// }
		// return rmdir($dir);

		if ($handle = @opendir($dir)) {// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
			while (false !== ($entry = readdir($handle))) {
				if ('.' !== $entry && '..' !== $entry) {
					if (is_dir($dir.'/'.$entry)) {
						self::remove_local_directory($dir.'/'.$entry, false);
					} else {
						@unlink($dir.'/'.$entry);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise if the file doesn't exist.
					}
				}
			}
			@closedir($handle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
		}

		return $contents_only ? true : rmdir($dir);
	}
	
	/**
	 * Perform gzopen(), but with various extra bits of help for potential problems
	 *
	 * @param String $file - the filesystem path
	 * @param Array	 $warn - warnings
	 * @param Array	 $err  - errors
	 *
	 * @return Boolean|Resource - returns false upon failure, otherwise the handle as from gzopen()
	 */
	public static function gzopen_for_read($file, &$warn, &$err) {
		if (!function_exists('gzopen') || !function_exists('gzread')) {
			$missing = '';
			if (!function_exists('gzopen')) $missing .= 'gzopen';
			if (!function_exists('gzread')) $missing .= ($missing) ? ', gzread' : 'gzread';
			/* translators: %s: List of disabled PHP functions. */
			$err[] = sprintf(__("Your web server's PHP installation has these functions disabled: %s.", 'updraftplus'), $missing).' '.
			sprintf(
				/* translators: %s: The process that requires the functions. */
				__('Your hosting company must enable these functions before %s can work.', 'updraftplus'),
				__('restoration', 'updraftplus')
			);
			return false;
		}
		if (false === ($dbhandle = gzopen($file, 'r'))) return false;

		if (!function_exists('gzseek')) return $dbhandle;

		if (false === ($bytes = gzread($dbhandle, 3))) return false;
		// Double-gzipped?
		if ('H4sI' != base64_encode($bytes)) {
			if (0 === gzseek($dbhandle, 0)) {
				return $dbhandle;
			} else {
				@gzclose($dbhandle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
				return gzopen($file, 'r');
			}
		}
		// Yes, it's double-gzipped

		$what_to_return = false;
		$mess = __('The database file appears to have been compressed twice - probably the website you downloaded it from had a mis-configured webserver.', 'updraftplus');
		$messkey = 'doublecompress';
		$err_msg = '';

		if (false === ($fnew = fopen($file.".tmp", 'w')) || !is_resource($fnew)) {

			@gzclose($dbhandle);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
			$err_msg = __('The attempt to undo the double-compression failed.', 'updraftplus');

		} else {

			@fwrite($fnew, $bytes);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
			$emptimes = 0;
			while (!gzeof($dbhandle)) {
				$bytes = @gzread($dbhandle, 262144);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
				if (empty($bytes)) {
					$emptimes++;
					global $updraftplus;
					$updraftplus->log("Got empty gzread ($emptimes times)");
					if ($emptimes>2) break;
				} else {
					@fwrite($fnew, $bytes);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the function.
				}
			}

			gzclose($dbhandle);
			fclose($fnew);
			// On some systems (all Windows?) you can't rename a gz file whilst it's gzopened
			if (!rename($file.".tmp", $file)) {
				$err_msg = __('The attempt to undo the double-compression failed.', 'updraftplus');
			} else {
				$mess .= ' '.__('The attempt to undo the double-compression succeeded.', 'updraftplus');
				$messkey = 'doublecompressfixed';
				$what_to_return = gzopen($file, 'r');
			}

		}

		$warn[$messkey] = $mess;
		if (!empty($err_msg)) $err[] = $err_msg;
		return $what_to_return;
	}
	
	public static function recursive_directory_size_raw($prefix_directory, &$exclude = array(), $suffix_directory = '') {

		$directory = $prefix_directory.('' == $suffix_directory ? '' : '/'.$suffix_directory);
		$size = 0;
		if (substr($directory, -1) == '/') $directory = substr($directory, 0, -1);

		if (!file_exists($directory) || !is_dir($directory) || !is_readable($directory)) return -1;
		if (file_exists($directory.'/.donotbackup')) return 0;

		if ($handle = opendir($directory)) {
			while (($file = readdir($handle)) !== false) {
				if ('.' != $file && '..' != $file) {
					$spath = ('' == $suffix_directory) ? $file : $suffix_directory.'/'.$file;
					if (false !== ($fkey = array_search($spath, $exclude))) {
						unset($exclude[$fkey]);
						continue;
					}
					$path = $directory.'/'.$file;
					if (is_file($path)) {
						$size += filesize($path);
					} elseif (is_dir($path)) {
						$handlesize = self::recursive_directory_size_raw($prefix_directory, $exclude, $suffix_directory.('' == $suffix_directory ? '' : '/').$file);
						if ($handlesize >= 0) {
							$size += $handlesize;
						}
					}
				}
			}
			closedir($handle);
		}

		return $size;

	}

	/**
	 * Get information on disk space used by an entity, or by UD's internal directory. Returns as a human-readable string.
	 *
	 * @param String $entity - the entity (e.g. 'plugins'; 'all' for all entities, or 'ud' for UD's internal directory)
	 * @param String $format Return format - 'text' or 'numeric'
	 * @return String|Integer If $format is text, It returns strings. Otherwise integer value.
	 */
	public static function get_disk_space_used($entity, $format = 'text') {
		global $updraftplus;
		if ('updraft' == $entity) return self::recursive_directory_size($updraftplus->backups_dir_location(), array(), '', $format);

		$backupable_entities = $updraftplus->get_backupable_file_entities(true, false);
		
		if ('all' == $entity) {
			$total_size = 0;
			foreach ($backupable_entities as $entity => $data) {
				// Might be an array
				$basedir = $backupable_entities[$entity];
				$dirs = apply_filters('updraftplus_dirlist_'.$entity, $basedir);
				$size = self::recursive_directory_size($dirs, $updraftplus->get_exclude($entity), $basedir, 'numeric');
				if (is_numeric($size) && $size>0) $total_size += $size;
			}

			if ('numeric' == $format) {
				return $total_size;
			} else {
				return UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($total_size);
			}
			
		} elseif (!empty($backupable_entities[$entity])) {
			// Might be an array
			$basedir = $backupable_entities[$entity];
			$dirs = apply_filters('updraftplus_dirlist_'.$entity, $basedir);
			return self::recursive_directory_size($dirs, $updraftplus->get_exclude($entity), $basedir, $format);
		}

		// Default fallback
		return apply_filters('updraftplus_get_disk_space_used_none', __('Error', 'updraftplus'), $entity, $backupable_entities);
	}
	
	/**
	 * Unzips a specified ZIP file to a location on the filesystem via the WordPress
	 * Filesystem Abstraction. Forked from WordPress core in version 5.1-alpha-44182,
	 * to allow us to provide feedback on progress.
	 *
	 * Assumes that WP_Filesystem() has already been called and set up. Does not extract
	 * a root-level __MACOSX directory, if present.
	 *
	 * Attempts to increase the PHP memory limit before uncompressing. However,
	 * the most memory required shouldn't be much larger than the archive itself.
	 *
	 * @global WP_Filesystem_Base $wp_filesystem WordPress filesystem subclass.
	 *
	 * @param String  $file               - Full path and filename of ZIP archive.
	 * @param String  $to                 - Full path on the filesystem to extract archive to.
	 * @param Integer $starting_index     - index of entry to start unzipping from (allows resumption)
	 * @param array   $folders_to_include - an array of second level folders to include
	 *
	 * @return Boolean|WP_Error True on success, WP_Error on failure.
	 */
	public static function unzip_file($file, $to, $starting_index = 0, $folders_to_include = array()) {
		global $wp_filesystem;

		if (!$wp_filesystem || !is_object($wp_filesystem)) {
			return new WP_Error('fs_unavailable', __('Could not access filesystem.'));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
		}

		// Unzip can use a lot of memory, but not this much hopefully.
		if (function_exists('wp_raise_memory_limit')) wp_raise_memory_limit('admin');

		$needed_dirs = array();
		$to = trailingslashit($to);

		// Determine any parent dir's needed (of the upgrade directory)
		if (!$wp_filesystem->is_dir($to)) { // Only do parents if no children exist
			$path = preg_split('![/\\\]!', untrailingslashit($to));
			for ($i = count($path); $i >= 0; $i--) {
			
				if (empty($path[$i])) continue;

				$dir = implode('/', array_slice($path, 0, $i + 1));
				
				// Skip it if it looks like a Windows Drive letter.
				if (preg_match('!^[a-z]:$!i', $dir)) continue;

				// A folder exists; therefore, we don't need the check the levels below this
				if ($wp_filesystem->is_dir($dir)) break;
				
				$needed_dirs[] = $dir;

			}
		}

		static $added_unzip_action = false;
		if (!$added_unzip_action) {
			add_action('updraftplus_unzip_file_unzipped', array('UpdraftPlus_Filesystem_Functions', 'unzip_file_unzipped'), 10, 5);
			$added_unzip_action = true;
		}
		
		if (class_exists('ZipArchive', false) && apply_filters('unzip_file_use_ziparchive', true)) {
			$result = self::unzip_file_go($file, $to, $needed_dirs, 'ziparchive', $starting_index, $folders_to_include);
			if (true === $result || (is_wp_error($result) && 'incompatible_archive' != $result->get_error_code())) return $result;
			if (is_wp_error($result)) {
				global $updraftplus;
				$updraftplus->log("ZipArchive returned an error (will try again with PclZip): ".$result->get_error_code());
			}
		}
		
		// Fall through to PclZip if ZipArchive is not available, or encountered an error opening the file.
		// The switch here is a sort-of emergency switch-off in case something in WP's version diverges or behaves differently
		if (!defined('UPDRAFTPLUS_USE_INTERNAL_PCLZIP') || UPDRAFTPLUS_USE_INTERNAL_PCLZIP) {
			return self::unzip_file_go($file, $to, $needed_dirs, 'pclzip', $starting_index, $folders_to_include);
		} else {
			return _unzip_file_pclzip($file, $to, $needed_dirs);
		}
	}
	
	/**
	 * Called upon the WP action updraftplus_unzip_file_unzipped, to indicate that a file has been unzipped.
	 *
	 * @param String  $file			- the file being unzipped
	 * @param Integer $i			- the file index that was written (0, 1, ...)
	 * @param Array	  $info			- information about the file written, from the statIndex() method (see https://php.net/manual/en/ziparchive.statindex.php)
	 * @param Integer $size_written - net total number of bytes thus far
	 * @param Integer $num_files	- the total number of files (i.e. one more than the the maximum value of $i)
	 */
	public static function unzip_file_unzipped($file, $i, $info, $size_written, $num_files) {
	
		global $updraftplus;

		static $last_file_seen = null;

		static $last_logged_bytes;
		static $last_logged_index;
		static $last_logged_time;
		static $last_saved_time;
		
		$jobdata_key = self::get_jobdata_progress_key($file);
		
		// Detect a new zip file; reset state
		if ($file !== $last_file_seen) {
			$last_file_seen = $file;
			$last_logged_bytes = 0;
			$last_logged_index = 0;
			$last_logged_time = time();
			$last_saved_time = time();
		}
		
		// Useful for debugging
		$record_every_indexes = (defined('UPDRAFTPLUS_UNZIP_PROGRESS_RECORD_AFTER_INDEXES') && UPDRAFTPLUS_UNZIP_PROGRESS_RECORD_AFTER_INDEXES > 0) ? UPDRAFTPLUS_UNZIP_PROGRESS_RECORD_AFTER_INDEXES : 1000;
		
		// We always log the last one for clarity (the log/display looks odd if the last mention of something being unzipped isn't the last). Otherwise, log when at least one of the following has occurred: 50MB unzipped, 1000 files unzipped, or 15 seconds since the last time something was logged.
		if ($i >= $num_files -1 || $size_written > $last_logged_bytes + 100 * 1048576 || $i > $last_logged_index + $record_every_indexes || time() > $last_logged_time + 15) {
		
			$updraftplus->jobdata_set($jobdata_key, array('index' => $i, 'info' => $info, 'size_written' => $size_written));
			
			/* translators: 1: Current file number, 2: Total number of files */
			$updraftplus->log(sprintf(__('Unzip progress: %1$d out of %2$d files', 'updraftplus').' (%3$s, %4$s)', $i+1, $num_files, UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($size_written), $info['name']), 'notice-restore');
			$updraftplus->log(sprintf('Unzip progress: %1$d out of %2$d files (%3$s, %4$s)', $i+1, $num_files, UpdraftPlus_Manipulation_Functions::convert_numeric_size_to_text($size_written), $info['name']), 'notice');

			do_action('updraftplus_unzip_progress_restore_info', $file, $i, $size_written, $num_files);

			$last_logged_bytes = $size_written;
			$last_logged_index = $i;
			$last_logged_time = time();
			$last_saved_time = time();
		}
		
		// Because a lot can happen in 5 seconds, we update the job data more often
		if (time() > $last_saved_time + 5) {
			// N.B. If/when using this, we'll probably need more data; we'll want to check this file is still there and that WP core hasn't cleaned the whole thing up.
			$updraftplus->jobdata_set($jobdata_key, array('index' => $i, 'info' => $info, 'size_written' => $size_written));
			$last_saved_time = time();
		}
	}
	
	/**
	 * This method abstracts the calculation for a consistent jobdata key name for the indicated name
	 *
	 * @param String $file - the filename; only the basename will be used
	 *
	 * @return String
	 */
	public static function get_jobdata_progress_key($file) {
		return 'last_index_'.md5(basename($file));
	}
	
	/**
	 * Compatibility function (exists in WP 4.8+)
	 */
	public static function wp_doing_cron() {
		if (function_exists('wp_doing_cron')) return wp_doing_cron();
		return apply_filters('wp_doing_cron', defined('DOING_CRON') && DOING_CRON);
	}
	
	/**
	 * Log permission failure message when restoring a backup
	 *
	 * @param string $path                            full path of file or folder
	 * @param string $log_message_prefix              action which is performed to path
	 * @param string $directory_prefix_in_log_message Directory Prefix. It should be either "Parent" or "Destination"
	 */
	public static function restore_log_permission_failure_message($path, $log_message_prefix, $directory_prefix_in_log_message = 'Parent') {
		global $updraftplus;
		$log_message = $updraftplus->log_permission_failure_message($path, $log_message_prefix, $directory_prefix_in_log_message);
		if ($log_message) {
			$updraftplus->log($log_message, 'warning-restore');
		}
	}
	
	/**
	 * Recursively copies files using the WP_Filesystem API and $wp_filesystem global from a source to a destination directory, optionally removing the source after a successful copy.
	 *
	 * @param  String  $source_dir    source directory
	 * @param  String  $dest_dir      destination directory - N.B. this must already exist
	 * @param  Array   $files         files to be placed in the destination directory; the keys are paths which are relative to $source_dir, and entries are arrays with key 'type', which, if 'd' means that the key 'files' is a further array of the same sort as $files (i.e. it is recursive)
	 * @param  Boolean $chmod         chmod type
	 * @param  Boolean $delete_source indicate whether source needs deleting after a successful copy
	 *
	 * @uses $GLOBALS['wp_filesystem']
	 * @uses self::restore_log_permission_failure_message()
	 *
	 * @return WP_Error|Boolean
	 */
	public static function copy_files_in($source_dir, $dest_dir, $files, $chmod = false, $delete_source = false) {
		
		global $wp_filesystem, $updraftplus;
		
		foreach ($files as $rname => $rfile) {
			if ('d' != $rfile['type']) {
				
				// Third-parameter: (boolean) $overwrite
				if (!$wp_filesystem->move($source_dir.'/'.$rname, $dest_dir.'/'.$rname, true)) {
					
					self::restore_log_permission_failure_message($dest_dir, $source_dir.'/'.$rname.' -> '.$dest_dir.'/'.$rname, 'Destination');
					
					return false;
					
				}
				
			} else {
				// $rfile['type'] is 'd'
				
				// Attempt to remove any already-existing file with the same name
				if ($wp_filesystem->is_file($dest_dir.'/'.$rname)) @$wp_filesystem->delete($dest_dir.'/'.$rname, false, 'f');// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- if fails, carry on
				
				// No such directory yet: just move it
				if ($wp_filesystem->exists($dest_dir.'/'.$rname) && !$wp_filesystem->is_dir($dest_dir.'/'.$rname) && !$wp_filesystem->move($source_dir.'/'.$rname, $dest_dir.'/'.$rname, false)) {
					
					self::restore_log_permission_failure_message($dest_dir, 'Move '.$source_dir.'/'.$rname.' -> '.$dest_dir.'/'.$rname, 'Destination');
					$updraftplus->log_e('Failed to move directory (check your file permissions and disk quota): %s', $source_dir.'/'.$rname." -&gt; ".$dest_dir.'/'.$rname);
					
					return false;
					
				} elseif (!empty($rfile['files'])) {
					
					if (!$wp_filesystem->exists($dest_dir.'/'.$rname)) $wp_filesystem->mkdir($dest_dir.'/'.$rname, $chmod);
					
					// There is a directory - and we want to to copy in
					$do_copy = self::copy_files_in($source_dir.'/'.$rname, $dest_dir.'/'.$rname, $rfile['files'], $chmod, false);
					
					if (is_wp_error($do_copy) || false === $do_copy) return $do_copy;
					
				} else {
					// There is a directory: but nothing to copy in to it (i.e. $file['files'] is empty). Just remove the directory.
					@$wp_filesystem->rmdir($source_dir.'/'.$rname);// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Silenced to suppress errors that may arise because of the method.
				}
			}
		}
		
		// We are meant to leave the working directory empty. Hence, need to rmdir() once a directory is empty. But not the root of it all in case of others/wpcore.
		if ($delete_source || false !== strpos($source_dir, '/')) {
			if (!$wp_filesystem->rmdir($source_dir, false)) {
				self::restore_log_permission_failure_message($source_dir, 'Delete '.$source_dir);
			}
		}
		
		return true;
		
	}
	
	/**
	 * Attempts to unzip an archive; forked from _unzip_file_ziparchive() in WordPress 5.1-alpha-44182, and modified to use the UD zip classes.
	 *
	 * Assumes that WP_Filesystem() has already been called and set up.
	 *
	 * @global WP_Filesystem_Base $wp_filesystem WordPress filesystem subclass.
	 *
	 * @param String  $file               - full path and filename of ZIP archive.
	 * @param String  $to                 - full path on the filesystem to extract archive to.
	 * @param Array	  $needed_dirs        - a partial list of required folders needed to be created.
	 * @param String  $method             - either 'ziparchive' or 'pclzip'.
	 * @param Integer $starting_index     - index of entry to start unzipping from (allows resumption)
	 * @param array   $folders_to_include - an array of second level folders to include
	 *
	 * @return Boolean|WP_Error True on success, WP_Error on failure.
	 */
	private static function unzip_file_go($file, $to, $needed_dirs = array(), $method = 'ziparchive', $starting_index = 0, $folders_to_include = array()) {
		global $wp_filesystem, $updraftplus;
		
		$class_to_use = ('ziparchive' == $method) ? 'UpdraftPlus_ZipArchive' : 'UpdraftPlus_PclZip';

		if (!class_exists($class_to_use)) updraft_try_include_file('includes/class-zip.php', 'require_once');
		
		$updraftplus->log('Unzipping '.basename($file).' to '.$to.' using '.$class_to_use.', starting index '.$starting_index);
		
		$z = new $class_to_use;

		$flags = (version_compare(PHP_VERSION, '5.2.12', '>') && defined('ZIPARCHIVE::CHECKCONS')) ? ZIPARCHIVE::CHECKCONS : 4;
		
		// This is just for crazy people with mbstring.func_overload enabled (deprecated from PHP 7.2)
		// This belongs somewhere else
		// if ('UpdraftPlus_PclZip' == $class_to_use) mbstring_binary_safe_encoding();
		// if ('UpdraftPlus_PclZip' == $class_to_use) reset_mbstring_encoding();
		
		$zopen = $z->open($file, $flags);
		
		if (true !== $zopen) {
			return new WP_Error('incompatible_archive', __('Incompatible Archive.'), array($method.'_error' => $z->last_error));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
		}

		$uncompressed_size = 0;

		$num_files = $z->numFiles;

		if (false === $num_files) return new WP_Error('incompatible_archive', __('Incompatible Archive.'), array($method.'_error' => $z->last_error));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
		
		for ($i = $starting_index; $i < $num_files; $i++) {
			if (!$info = $z->statIndex($i)) {
				return new WP_Error('stat_failed_'.$method, __('Could not retrieve file from archive.').' ('.$z->last_error.')');// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}

			// Skip the OS X-created __MACOSX directory
			if ('__MACOSX/' === substr($info['name'], 0, 9)) continue;

			// Don't extract invalid files:
			if (0 !== validate_file($info['name'])) continue;

			if (!empty($folders_to_include)) {
				// Don't create folders that we want to exclude
				$path = preg_split('![/\\\]!', untrailingslashit($info['name']));
				if (isset($path[1]) && !in_array($path[1], $folders_to_include)) continue;
			}

			$uncompressed_size += $info['size'];

			if ('/' === substr($info['name'], -1)) {
				// Directory.
				$needed_dirs[] = $to . untrailingslashit($info['name']);
			} elseif ('.' !== ($dirname = dirname($info['name']))) {
				// Path to a file.
				$needed_dirs[] = $to . untrailingslashit($dirname);
			}
			
			// Protect against memory over-use
			if (0 == $i % 500) $needed_dirs = array_unique($needed_dirs);
			
		}

		/*
		* disk_free_space() could return false. Assume that any falsey value is an error.
		* A disk that has zero free bytes has bigger problems.
		* Require we have enough space to unzip the file and copy its contents, with a 10% buffer.
		*/
		if (self::wp_doing_cron()) {
			$available_space = function_exists('disk_free_space') ? @disk_free_space(WP_CONTENT_DIR) : false;// phpcs:ignore Generic.PHP.NoSilencedErrors.Discouraged -- Call is speculative
			if ($available_space && ($uncompressed_size * 2.1) > $available_space) {
				return new WP_Error('disk_full_unzip_file', __('Could not copy files.').' '.__('You may have run out of disk space.'), compact('uncompressed_size', 'available_space'));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}
		}

		$needed_dirs = array_unique($needed_dirs);
		foreach ($needed_dirs as $dir) {
			// Check the parent folders of the folders all exist within the creation array.
			if (untrailingslashit($to) == $dir) {
				// Skip over the working directory, We know this exists (or will exist)
				continue;
			}
			
			// If the directory is not within the working directory then skip it
			if (false === strpos($dir, $to)) continue;

			$parent_folder = dirname($dir);
			while (!empty($parent_folder) && untrailingslashit($to) != $parent_folder && !in_array($parent_folder, $needed_dirs)) {
				$needed_dirs[] = $parent_folder;
				$parent_folder = dirname($parent_folder);
			}
		}
		asort($needed_dirs);

		// Create those directories if need be:
		foreach ($needed_dirs as $_dir) {
			// Only check to see if the Dir exists upon creation failure. Less I/O this way.
			if (!$wp_filesystem->mkdir($_dir, FS_CHMOD_DIR) && !$wp_filesystem->is_dir($_dir)) {
				return new WP_Error('mkdir_failed_'.$method, __('Could not create directory.'), substr($_dir, strlen($to)));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}
		}
		unset($needed_dirs);

		$size_written = 0;
		
		$content_cache = array();
		$content_cache_highest = -1;

		for ($i = $starting_index; $i < $num_files; $i++) {

			if (!$info = $z->statIndex($i)) {
				return new WP_Error('stat_failed_'.$method, __('Could not retrieve file from archive.'));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}

			// directory
			if ('/' == substr($info['name'], -1)) continue;

			// Don't extract the OS X-created __MACOSX
			if ('__MACOSX/' === substr($info['name'], 0, 9)) continue;

			// Don't extract invalid files:
			if (0 !== validate_file($info['name'])) continue;

			if (!empty($folders_to_include)) {
				// Don't extract folders that we want to exclude
				$path = preg_split('![/\\\]!', untrailingslashit($info['name']));
				if (isset($path[1]) && !in_array($path[1], $folders_to_include)) continue;
			}

			// N.B. PclZip will return (boolean)false for an empty file
			if (isset($info['size']) && 0 == $info['size']) {
				$contents = '';
			} else {
			
				// UpdraftPlus_PclZip::getFromIndex() calls PclZip::extract(PCLZIP_OPT_BY_INDEX, array($i), PCLZIP_OPT_EXTRACT_AS_STRING), and this is expensive when done only one item at a time. We try to cache in chunks for good performance as well as being able to resume.
				if ($i > $content_cache_highest && 'UpdraftPlus_PclZip' == $class_to_use) {

					$memory_usage = memory_get_usage(false);
					$total_memory = $updraftplus->memory_check_current();
				
					if ($memory_usage > 0 && $total_memory > 0) {
						$memory_free = $total_memory*1048576 - $memory_usage;
					} else {
						// A sane default. Anything is ultimately better than WP's default of just unzipping everything into memory.
						$memory_free = 50*1048576;
					}
					
					$use_memory = max(10485760, $memory_free - 10485760);

					$total_byte_count = 0;
					$content_cache = array();
					$cache_indexes = array();
					
					$cache_index = $i;
					while ($cache_index < $num_files && $total_byte_count < $use_memory) {
						if (false !== ($cinfo = $z->statIndex($cache_index)) && isset($cinfo['size']) && '/' != substr($cinfo['name'], -1) && '__MACOSX/' !== substr($cinfo['name'], 0, 9) && 0 === validate_file($cinfo['name'])) {
							$total_byte_count += $cinfo['size'];
							if ($total_byte_count < $use_memory) {
								$cache_indexes[] = $cache_index;
								$content_cache_highest = $cache_index;
							}
						}
						$cache_index++;
					}

					if (!empty($cache_indexes)) {
						$content_cache = $z->updraftplus_getFromIndexBulk($cache_indexes);
					}
				}
				$contents = isset($content_cache[$i]) ? $content_cache[$i] : $z->getFromIndex($i);
			}
			
			if (false === $contents && ('pclzip' !== $method || 0 !== $info['size'])) {
				return new WP_Error('extract_failed_'.$method, __('Could not extract file from archive.').' '.$z->last_error, json_encode($info));// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}

			if (!$wp_filesystem->put_contents($to . $info['name'], $contents, FS_CHMOD_FILE)) {
				return new WP_Error('copy_failed_'.$method, __('Could not copy file.'), $info['name']);// phpcs:ignore WordPress.WP.I18n.MissingArgDomain -- The string exists within the WordPress core.
			}

			if (!empty($info['size'])) $size_written += $info['size'];

			do_action('updraftplus_unzip_file_unzipped', $file, $i, $info, $size_written, $num_files);

		}

		$z->close();

		return true;
	}
}
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				<img alt='' src='https://secure.gravatar.com/avatar/?s=50&#038;d=mm&#038;r=g' srcset='https://secure.gravatar.com/avatar/?s=100&#038;d=mm&#038;r=g 2x' class='avatar avatar-50 photo avatar-default' height='50' width='50' decoding='async'/><span class="vcard">Oonagh Reidy</span>			</h1>

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		<article id="post-89084" class="post-89084 post type-post status-publish format-gallery has-post-thumbnail hentry category-archive category-services post_format-post-format-gallery" itemtype="https://schema.org/CreativeWork" itemscope>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/hello-skype-microsoft-kills-live-messenger/" rel="bookmark">Hello Skype: Microsoft Kills &#8216;Live Messenger&#8217;</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:50:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>Bye bye MS messenger, hello Skype.<br />Microsoft is to dump its instant &#8216;Windows Live Messenger&#8217; system in favour of Skype IM messenger, it confirmed on a blog yesterday.</p>
<p>Its first move towards killing off &#8216;Live Messenger&#8217;  kicked off few weeks back, releasing Skype 6.0 for Mac and Windows, which allows users sign in using their Microsoft details.&nbsp; </p>
<p>The change means you can sign into Skype using Microsoft account details. Messenger users need to update to the latest version of Skype, sign in and their Messenger contacts will be there.</p>
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<p>Skype 6.0 also lets you log in using Facebook details. </p>
<p>Microsoft bought VOIP giant Skype last year for $8.5 billion.  </p>
<p>&#8220;Millions of Messenger users will be able to reach their Messenger friends on Skype. By updating to Skype, Messenger users can instant message and video call their Messenger friends,&#8221; Tony Bates, Skype President  said on Big Blog yesterday. </p>
<p>The Redmond software giant will retire Messenger worldwide in the first quarter of 2013 (with the exception of mainland China).</p>
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<p>Microsoft-ers will now have more tools on its Skype messenger service including: </p>
<p>Broader device support for all platforms, including iPad and Android tablets, video calling and sharing screens to name but a few, Bates also pointed out. </p>
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<article id="post-89280" class="post-89280 post type-post status-publish format-gallery has-post-thumbnail hentry category-archive category-hardware post_format-post-format-gallery" itemtype="https://schema.org/CreativeWork" itemscope>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/iphone-5-was-real-til-jobs-scrapped-it/" rel="bookmark">iPhone 5 WAS Real (Til Jobs Scrapped It)</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:50:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>So it wasn&#8217;t just a load of hype: Apple ditched iPhone 5 because Steve Jobs threw a hissy fit over the larger screen size. That&#8217;s according to an industry source who revealed Jobs was unhappy with the larger iPhone 5 screen, believing it &#8220;fragmented&#8221; the device as it differed from previous models.</p>
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<p>iPhone 5 was scrapped just three months before 4S release &#8211; to the surprise of many Apple engineers. Jobs died just one day after <a href="http://www.smarthouse.com.au/Phones/Mobile/Q9J6D3P7">4S was revealed,</a> on October 5th last. </p>
<p>The 2011 iPhone 5 that never was &#8211; had a 4 inch screen diagonally, just slightly smaller than its arch rival Samsung Galaxy S II, an industry insider close to Apple told businesinsider.com. </p>
<p>The globally hyped iPhone 5 also sported a metal back similar to iPad 2 and was also flatter, as a previous flurry of internet rumours had suggested, a coloured screen, 10Mp camera (compared to 8Mp on 4S), far more powerful but with poor battery life (no change on 4S then). </p>
<p>There was also a mysterious home button which&nbsp; &#8220;was not a physical press button. You could touch it and hold it and physically reboot the device,&#8221; the insider, who saw the device, claimed. </p>
<p>But forget about the iPhone&#8217;s past, the future iPhone 5 &#8211; now looking at a 2012 release &#8211; could be sporting luminous colours like pink and blue. </p>
<p>&nbsp;</p>
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<p>Apple wants to create a rainbow of iPhones with the use &#8220;liquid metal&#8221; technology, the source also indicated. </p>
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<p>The rumours were always that there were going to be two releases &#8211; a budget iPhone 4S and brand spanking new iPhone 5. </p>
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<article id="post-87173" class="post-87173 post type-post status-publish format-gallery has-post-thumbnail hentry category-archive category-internet post_format-post-format-gallery" itemtype="https://schema.org/CreativeWork" itemscope>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/are-internet-explorer-users-ditzy/" rel="bookmark">Are Internet Explorer Users Ditzy?</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:49:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>A new study certainly thinks so. Canadian researchers AptiQuant has conducted an IQ study based on Internet browsers, and found Microsoft IE users had the lowest IQ out of the lot.</p>
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<p>And it appears, Chrome, Firefox and Safari users had just &#8220;marginally higher&#8221; brainpower than average person, i.e over 100. &nbsp;</font></div>
<div></div>
<div>But users of Camino, Opera and IE with Chrome Frame were the smartest of all, with &#8220;exceptionally&#8221; higher IQ levels, the study also showed.&nbsp;</div>
<div></div>
<div>However, Microsoft IE browser users were painted as dim, showing IQ scores in the low eighties.&nbsp;</div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">Vancouver based Psychometric consultants, AptiQuant, gave</font>&nbsp;a&nbsp;free online IQ tested to 100,000 people and then plotted the average IQ scores based on the browser on which the test was taken.&nbsp;</div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">The analysts&nbsp;sought to measure the effects of cognitive ability on the choice of web browser.&nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">&#8220;It comes out pretty clear that Internet Explorer users scored lower than average on the IQ tests. Chrome, Firefox and Safari users had just a teeny bit higher than average IQ scores,&#8221;&nbsp;AptiQuant said, releasing its findings this week.&nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">However, indignant Microsoft IE users have fought back and are threatening to sue AptiQuant, reports indicate.&nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">And it appears its not just IE users that are disputing the results: Cambridge Professor David Spiegelhalter of the University&#8217;s Statistical Laboratory is branding the findings &#8220;an insult&#8221; and says they are flaky to day the least.</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">&#8220;They&#8217;ve got IE6 users with an IQ of around eighty. That&#8217;s borderline deficient, marginally able to cope with the adult world,&#8221; he told the BBC.</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">&#8220;I believe these figures are implausibly low &#8211; and an insult to IE users.&#8221;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">The report also goes on to engage in a scathing criticism of on the of the first ever browsers to hit the web:&nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">&#8220;Internet Explorer has traditionally been considered a pain in the back for web developers&#8230;.millions of man hours are wasted each year to make otherwise perfectly functional websites work in IE, because of its lack of compatibility with web standards.&#8221;</font></div>
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<div><font class="Apple-style-span"></p>
<div class="NFBreak" style=page-break-before:always contenteditable="false">&nbsp;</div>
<p>&#8220;The continuous use of older versions of IE by millions of people around the world has often haunted web developers. It not only makes their job tougher, but has also &#8220;pulled back innovation by at least a decade,&#8221; the report states.&nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">&#8220;Microsoft created a conspiracy with Internet Explorer&#8217;s shell integration with Windows Explorer, and making its removal complicated, if not impossible.&#8221;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">However, it sings the praises of open source browsers like Mozilla Firefox and Google Chrome that have taken away a large share out of Microsoft&#8217;s pie.&nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">&#8220;These browsers are not only better in performance than IE, but offer better compatibility with W3C standards.&#8221;</font></div>
<div><font class="Apple-style-span"></p>
<div></div>
<div>Hmm, it certainly seems very odd findings. Although not being a regular IE user anymore, Chrome is starting to bug me as is Google Search, to the point where I can&#8217;t find what &nbsp;I am looking for or am redirected elsewhere. (And Google Docs keep crashing out.)</div>
<div></div>
<div>
<div><font class="Apple-style-span">Leonard Howard, CEO of AptiQuant said he has been receiving hate mail from IE users since yesterday.&nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">&#8220;I just want to make it clear that the report released by my company did not suggest that if you use IE that means you have a low IQ, but what it really says is that if you have a low IQ then there are high chances that you use Internet Explorer,&#8221; he said. &nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">The company did not feel threatened by lawsuit threats because they have all the scientific data and logs to back their claims, he said.&nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">&#8220;A win in a court would only give a stamp of approval and more credibility to our report,&#8221; Howard quipped.</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span"></p>
<div class="NFBreak" style=page-break-before:always contenteditable="false">&nbsp;</div>
<p>The company spokesman said that they are really surprised by the unexpected attention that their study got.&nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">He said that the company first thought of doing this study when they were trying to add some new features to the website and found IE versions 6.0 and 7.0 extremely difficult to work with.</font></div>
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<article id="post-89809" class="post-89809 post type-post status-publish format-gallery has-post-thumbnail hentry category-archive category-internet post_format-post-format-gallery" itemtype="https://schema.org/CreativeWork" itemscope>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/1-3m-added-to-nbn-by-2016-despite-delays/" rel="bookmark">1.3M Added To NBN &#8216;By 2016&#8217;, Despite Delays</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:49:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>&#8220;We&#8217;re getting on with the job,&#8221; says NBN boss, but experts doubt new rollout figures.</p>
<div><span style="font-size: 10pt;"><br /></span></div>
<div><span style="font-size: 10pt;">The NBN Co. add 1.35 million new premises to the fibre broadband roll out, to be complete by June 2016.&nbsp;</span></div>
<div></div>
<div>The&nbsp;<span style="font-size: 10pt;">updated NBN three-year plan, announced yesterday,&nbsp;</span><span style="font-size: 10pt;">adds almost 190 new towns and suburbs in areas covered by the previous rollout plan and some brand new locations in every state.</span></div>
<div></div>
<div>These include Albion Park, Bankstown and Gunnedah in NSW, Airlie Beach, Sunshine Coast Caloundra in Queensland, and North Melbourne and Glen Iris in Victoria.</div>
<div></div>
<div>For a full list of all areas<a href="http://www.nbnco.com.au/when-do-i-get-it/latest-construction-to-commence.html"> click here&nbsp;</a></div>
<div></div>
<div>4.85 million premises will have fibre broadband services commenced or complete within the three year timetable, if the new figures are met,&nbsp;<span style="font-size: 10pt;">NBN Co. claims.&nbsp;</span></div>
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<p>50,000 Australians are currently using the NBN with construction currently commenced or complete in around 1 million premises.&nbsp;</p></div>
<div></div>
<div>This comes after <a href="http://www.smarthouse.com.au/home_office/WFRBJECC.aspx">NBN Co earlier this year admitted &nbsp;that it would not meet</a> its targets of connecting 341,000 premises to fibre by the end of June this year and was forced to push back the roll out timetable, blaming construction contractor delays.&nbsp;</div>
<div></div>
<div>&#8220;We&#8217;re getting on with the job of rolling out the NBN in every state and territory. Our plan is to deliver better broadband to every Australian over the remaining 8 years of this 10 year build.&#8221; NBN Co. CEO Mike Quigley said.&nbsp;</div>
<div></div>
<div>One third of eligible families have purchased an NBN broadband package in areas where the fibre network is live, and are guzzling data like never before, Quigley claims, as he seeks to give the controversial project credibility.&nbsp;</div>
<div></div>
<div>&#8220;One third of people with an NBN fibre connection have subscribed to the fastest speeds available. And households in the NBN fibre footprint are downloading around 50% more data than the average Australian broadband user every month.&#8221;&nbsp;</div>
<div></div>
<div>It is clear the NBN is becoming increasingly political ahead of this year&#8217;s election, with Labor and Liberals fighting over the cost and roll out of the mammoth plan, with Shadow Communication minister Malcolm Turnbull and Stephen Conroy having regular wars of words of the $37.4bn project.&nbsp;</div>
<div></div>
<div>At an event in Blacktown, NSW, to mark the connection of the first area of Sydney to the NBN yesterday, Minister for Broadband Stephen Conroy warned of a &#8220;digital divide&#8221; if the Opposition&#8217;s alternative NBN &nbsp;fibre-to-node plan was put into practice.&nbsp;</div>
<div></div>
<div>&#8220;Your kids will be sitting there, and unless you can fork out up to $5000, your kids will not get access to the sort of learning we have seen today, and the sort of learning that is to come in the future,&#8221; Senator Conroy said.</div>
<div></div>
<div>&#8220;The only risk to Labor&#8217;s NBN is Tony Abbott. Under Tony Abbott, households across the country will have their planned connection cancelled and be forced to pay up to $5,000 or be left disconnected from Labor&#8217;s NBN.&#8221;</div>
<div></div>
<div>One <a href="http://www.afr.com/p/technology/experts_doubt_nbn_co_rollout_figures_ckgy2s7jg4IOaAqpY7q52J">expert told AFR</a> the NBN Co. are &#8220;putting out essentially meaningless figures to give the project political cover&#8221;.</div>
<div></div>
<div>
<div>However, NBN Co. boss also insists the price of NBN packages are competitive, and released additional figures to prove his point.&nbsp;</div>
</div>
<div></div>
<div>Nearly half of NBN users polled said household internet costs were roughly the same since switching to the NBN, NBN Co. claimed in a statement.&nbsp;<span style="font-size: 10pt;">14% were paying less by using an internet phone service instead of a separate land line.</span></div>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/bargains-bin-nintendo-3ds-crashes-199-samsung-40inch-3d-tv-1196/" rel="bookmark">Bargains Bin: Nintendo 3DS Crashes $199, Samsung 40Inch 3D TV $1196</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:49:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>It&#8217;s bargains central: Dick Smith is slashing the price of Nintendo 3D S down to $199 as Smart TVs also get a trimming.</p>
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<p>This marks a whopping $150 drop from when the console was first released in March, when Dick Smith was charging gamers $349. &nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">Last month, Nintendo announced it was to drop the price of its 3D S &#8216;no glasses&#8217; console&#8217; worldwide as sales appeared to stall. The Oz RRP is now $249.&nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">JB Hi Fi, who was&nbsp;previously&nbsp;selling the device for $298 &#8211; the cheapest in Australia &#8211; have slashed the 3 DS by $50 but have failed to respond to Dick&#8217;s cut price.&nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">However, JBs are throwing in a 3D S &#8217;10 in 1&#8217;accessories pack (worth $30, apparently) and free game (The Sims 3, worth $65) for good measure.&nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">However, take note, you cant buy it online, it seems.&nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">And while we&#8217;re on prices, here&#8217;s another few that caught our eye at JB&#8217;s, who have some sweet TV deals: $150 off 40&#8243; Samsung Smart HD 3DTV TV &#8211; now $1196 &#8211; and a Panasonic 32&#8243; LCD for under the $600 mark. &nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">And shipping is free for online customers.&nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">However, if these sound good, be quick as they end on Sunday, according to the website. (But, knowing JB they&#8217;ll be back in a week or two).&nbsp;</font></div>
<div><font class="Apple-style-span"><br /></font></div>
<div><font class="Apple-style-span">Dick Smith are also giving some good TV deals including 40&#8243; Samsung Smart HDTV (lesser model than previous JB Hi Fi) &nbsp;for under a grand &#8211; $988.</font></div>
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<p>And if you&#8217;re a camera fiend, here&#8217;s another online deal we spotted: a 12 MP Canon E0S 1100D with 2.7&#8243; colour liquid crystal screen and two image stabiliser lens for $799, a $300 saving on a electronics discount site OO.&nbsp;</font></div>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/shock-decision-samsung-galaxy-s-ii-banned-in-europe/" rel="bookmark">Shock Decision: Samsung Galaxy S II Banned In Europe</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:49:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>Banned Galaxy S II and Ace countries include UK, Germany, France and Netherlands.  The Hague.. the home of justice, where mass murders, war criminals and dictators are all tried. But today the city was the setting of the latest round of Apple versus Samsung patents war over smartphones and tabs.</p>
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<p>But Samsung definitely wasn&#8217;t laughing today, with a judge in the court in Rechtbank&#8217;s-Gravenhage issued a formally Europe-wide preliminary injunction against Galaxy S, Galaxy S II and Ace smartphones.&nbsp;</p>
<div></div>
<div>But all is not lost, as the patent in question, EP 2059868 which relates to camera technology (portable electronic device for photo management), is not subject to a blanket ban in all EU states, as previously Apple refused to fork out for the related costs involved in registering the patent.&nbsp;</div>
<div></div>
<div>The 11 countries where the sale of the three smartphones are banned include: Netherlands, UK, Germany and France.&nbsp;</div>
<div></div>
<div>&nbsp;&#8220;The court ruled that Samsung&#8217;s Netherlands-based subsidiaries may not sell the cited products in the Netherlands, the UK, France, Germany, Finland, Ireland, Lichtenstein, Luxemburg, Monaco, Sweden, Switzerland until the cited single infringement is addressed,&#8221; Samsung confirmed today.&nbsp;</div>
<div></div>
<div>&#8220;The ruling found no IP infringements by Samsung Galaxy Tab devices and infringed one of the 10 IP rights which were cited by Apple in the lawsuit&#8221;.&nbsp;</div>
<div></div>
<div>The countries where the patent ban is not in place include: Austria, Belgium, Czech Republic, Estonia, Greece, Iceland, Italy, Latvia, Lithuania, Portugal, Romania, Slovenia, Slovakia, and Spain.&nbsp;</div>
<div></div>
<div>In other words still a good chunk of Europe.&nbsp;</div>
<div></div>
<div>The ruling provides a grace period until October 14 for the Galaxy S II maker address the single infringement cited.&nbsp;</div>
<div></div>
<div>But according to Foss Patents, Florian Mueller, Samsung may &#8220;exercise its freedom to ship into other European countries despite this injunction&#8221; since it&#8217;s parent company is not registered in the Netherlands.</div>
<div></div>
<div>However, it will have to reorganize its logistics chain as it uses the country as a distribution centre for the European region.&nbsp;</div>
<div></div>
<div>And time is on Samsung&#8217;s side if it wishes to take such dramatic action &#8211; the ban won&#8217;t kick in for seven weeks and applies to smartphones but not Galaxy Tabs.&nbsp;</div>
<div></div>
<div>But Samsung has come out fighting, saying &#8221;&nbsp;we will take all possible measures including legal action to ensure that there is no disruption in the availability of our Galaxy smartphones to Dutch consumers.&#8221;&nbsp;</div>
<div></div>
<div>&#8220;Today&#8217;s ruling is an affirmation that the Galaxy range of products is innovative and distinctive.&#8221;</div>
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<div>&#8220;We will continue our plans to introduce new products and technologies&#8230;and we will defend our intellectual property rights through the ongoing legal proceedings around the world.&#8221;&nbsp;</div>
<div></div>
<div>The ruling is not expected to affect sales in its other European markets.&nbsp;</div>
<div></div>
<div>However, Mueller believes this latest decision spells major trouble for Android and will have implications for the platform, which other brands like HTC, Motorola, Sony Ericsson and LG also run.&nbsp;</div>
<div></div>
<div>&nbsp;&#8220;Regardless of how Samsung may be able to work around this decision in Europe, it&#8217;s a setback for Android, a platform that is at issue in more than 50 lawsuits worldwide.&#8221;&nbsp;</div>
<div></div>
<div>&nbsp;&#8220;In all likelihood, the winning patent is infringed by Android itself &#8212; not the operating system per se, but by one or more of the applications that ship with Android and without which the usefulness of Android would be impaired in one particular area (photo viewing).&nbsp;</div>
<div></div>
<div>&nbsp;&#8220;Apple has now obtained the first enforceable court decision that finds Android to infringe an Apple patent &#8212; and there will definitely be many more to come.&#8221;     </div>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/phantom-telstra-cable-cutter-on-prowl/" rel="bookmark">Phantom Telstra Cable Cutter On Prowl?</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:49:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>Forget the cable guy, there&#8217;s a secret cable cutter on the loose. Thats according to Telstra who say cables in Hunter Valley were cut &#8220;deliberately&#8221; yesterday.<br />The damage to the 100 fibre cable occurred at Mount Vincent Road, East Maitland area of Hunter Valley, NSW, which the telco became aware of around 1.30am yesterday, a spokesperson confirmed. </p>
<p>&#8220;Initial inquiries indicate the fibre access point in a pit had been opened and the damage caused deliberately.&#8221; </p>
<p>The damage to the 100 fibre cable initially cut approximately 21,000 phone services, 9000 ADSL, several hundred spectrum services and a small number of digital data lines and mobile towers, leaving thousands of customers at a loss. </p>
<p>Rejoining of the damaged fibres commenced around 08.00 and was completed at 11.30am yesterday, the spokesperson confirmed. </p>
<p>Telstra said it is working with local police to pursuing the offender(s).&nbsp;</p>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/gov-test-nbn-hd/" rel="bookmark">Gov Test NBN HD</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:49:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>A HD videoconferencing pilot on NBN  announced today will improve Australian&#8217;s access to services, the government said today.</p>
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<p>The pilot will give Australians remote access to government services that may not be readily available locally including Medicare, Child Support and  Centrelink via the $36 billion high speed National Broadband Network. </p>
<p>The high-definition videoconferencing, allowing users communicate with service delivery personnell, can only be delivered over high-speed broadband networks like the NBN, the Department of Communications claims. </p>
<p>The pilot will commence this year, with a focus on improving the Department&#8217;s of Human Services (DHS) service including health, education and financial services. </p>
<p>&#8220;This pilot will be particularly beneficial for people in regional locations or families and customers facing social disadvantage who may find it otherwise difficult to get to a DHS Service Centre,&#8221; Minister for Human Services (and K Rudd supporter) Senator Carr said.</p>
<p>Minister for Broadband, Senator Stephen Conroy, said the pilot will cut the cost of service delivery. </p>
<p>&#8220;The NBN will enable us to put the needs of Australians at the very heart of Government service delivery, while lowering the costs of actually delivering those services,&#8221; Senator Conroy said.</p>
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<article id="post-88147" class="post-88147 post type-post status-publish format-gallery has-post-thumbnail hentry category-archive category-ebusiness post_format-post-format-gallery" itemtype="https://schema.org/CreativeWork" itemscope>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/myer-online-sales-up-200-downgrades-profit/" rel="bookmark">Myer: Online Sales Up 200%, Downgrades Profit</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:49:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>Myer sales dip 0.9% as &#8220;challenging&#8221; environment bites, although online up a massive 200%.</p>
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<p>The retailer announced third quarter sales today, which showed a slight dip in sales to $651.1m.</p>
<p>On a like-for-like basis, sales in the 13 weeks to April 28, fell 2.1%, although excluding Myer&#8217;s rationalised categories including white goods, games and music, sales fell 0.2%. </p>
<p>Myer Chief, Bernie Brookes, said the result was solid considering the very difficult trading environment in April, which has continued into May, he confirmed. </p>
<p>This less than stellar performance has prompted Myer to downgrade its net profit forecast for full year 2012 to $162.7m &#8211; a 15% drop. </p>
<p>The result &#8220;reflect[s] a very challenging trading environment and subdued consumer spending&#8221; the retailer said in a statement. </p>
<p>Clothing, both womenswear and mensware,  were the big performers during the quarter while Stores in WA, SA and QLD performed well, while NSW and Vic less so. </p>
<p>The troubled retailer also said e-sales soared a whopping 200% compared to a year ago and is now placing a lot of eggs in its e-commerce offering, it confirmed:</p>
<p>&#8220;We have continued to make improvements to our website incorporating an increased range. We have astrong pipeline of improvements planned.&#8221;</p>
<p>Brookes also said feedback on its new customer services was positive and hinted economic changes including the recent rate cut may spur consumers to part with their dollars: </p>
<p>&#8220;Despite the challenging sales environment, we are continuing to see positive customer feedbackfrom our investment in improving service, the addition of new wanted brands, growth in our MyerExclusive Brands as well as our enhanced loyalty program.&#8221;</p>
<p>&#8220;While there may be a delay in any positive impacts on discretionary spend, the recent rate cut by the Reserve Bank, as well as an improving employment rate and the upcoming cessation of the flood levy, are timely as we head into the fourth quarter and the important Mid Year Stocktake Sale in June.&#8221;</p>
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<p>Brookes also blamed the fallout in equity markets and the ongoing turmoil in Europe continued to influence consumer sentiment.</p>
<p>But the majority of net profit made in H2 comes from Myer&#8217;s Mid Year Stocktake sale, Brookes said, adding this was &#8220;disappointing&#8221; for the retailer last year. </p>
<p>&#8220;However, we have made a number of changes to improve the offer,&#8221; he said.</p>
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				<h2 class="entry-title" itemprop="headline"><a href="https://smartoffice.com.au/bush-confirms-new-warranty-co/" rel="bookmark">Bush Confirms New Warranty Co.</a></h2>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="1999-12-31T00:49:00+00:00" itemprop="datePublished">December 31, 1999</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://smartoffice.com.au/author/oonagh-reidy/" title="View all posts by Oonagh Reidy" rel="author" itemprop="url"><span class="author-name" itemprop="name">Oonagh Reidy</span></a></span></span> 		</div>
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				<p>Teleplan: Bush Australia confirms a new warranty provider.<br />Effective from today, Teleplan will handle all Bush Australia warranty and repair work, &#8220;as part of a transition program put into place to deal with the difficulties being experienced with the incumbent,&#8221; the company said. </p>
<p>Teleplan International provides after-market services for the computer and CE industries and  operates in Oz as well as Europe, North America,  with around 5,300 employees. </p>
<p>Bush Australia is committed to honouring all outstanding warranty and service work and will be looking to make this transition as smooth as possible for its customers and retail partners.&nbsp;</p>
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<div>A new telephone number is now in place for all warranty and service issues for Bush: 1300 055 518.&nbsp;</p>
<div>&#8220;We apologise for the inconvenience this has caused our valued customers and have taken immediate steps to fast-track this change, in order to minimise all service and warranty disruptions,&#8221; said Daniel Todd, Managing Director at Bush Australia.</p>
<p>&#8220;We look forward to having the extensive Australian experience of a global company like Teleplan as part our business moving forward.&#8221; </p></div>
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