Optus Smart Shop Delivers SMB Services
0Overall Score

Optus has launched its Optus Smart Shop, delivering a marketplace of cloud software applications, along with a 24-hour IT support line, for small businesses.The shop’s cloud-based apps and services include Microsoft Office 365, Microsoft SharePoint, Sage One, Xpenditure, MozyPro, PlanHQ, Act! Cloud and Cloud Flow.

Optus has partnered with cloud services marketplace provider BCSG to provide Optus Smart Shop, and also with specialist cloud IT support provider Cloud Flow to assist users with technical support.

Optus states that the shop “is designed to make running a small business easier by providing technical support and apps that reduce time-consuming tasks such as creating invoices, managing expenses or providing access to business documents from a mobile device or tablet”.

“We know that often small business operators invest considerable sums into IT infrastructure and IT support services,” Matthew Ball, Optus SMB head, stated.

“Optus Smart Shop is designed from the ground up to gather a comprehensive suite of business software applications to more cost-effectively meet the needs of Australian small business.”

Customers pay for the apps and support levels they select, with the option to include more comprehensive support services in line with growth of their business, Optus states.

“Whether business operators are on-the-go or doing a late-night accounting catch-up, Optus Smart Shop helps small businesses operate applications like IT professionals to get the most out of their programs,” Ball stated.

“Customers tailor their support services to the needs of their business, whether they need initial migration and set-up of services, comprehensive webinar training for their staff or ongoing support.”

Further information can be found here.