Australia’s retail banking sector and payment systems operators will have nowhere to hide as they face up to reveal public outage severity figures or manipulate up-time performance stats as regulators attempt to arrest crippling software glitches. The Payment Systems Board – whose members include the chairs of the Reserve Bank of Australia and the Australian … Read more
Samsung is now working with the Commonwealth Bank offering Samsung Pay to CBA Mastercard credit and debit card holders. From today CBA customers can now access Samsung Pay through their Samsung wearables and smartphones. Michael Baumann, general manager everyday banking and payments at CBA says the partnership with Samsung Pay gives customers more ways than … Read more
The Commonwealth Bank has launched “Ceba” described as a “talking chatbot” which could handle phone requests to perform up to 200 banking tasks, including answering queries and making bill payments. CommBank says Ceba will deal with requests such as “Can I have a copy of my statement?”, ” I want to open a new account” … Read more