The Australian Competition and Consumer Commission has said it is “seeking feedback” on proposed variations of Telstra’s NBN migration plan, which facilitates the rollout of fibre-to-the-curb technology (FttC).
The watchdog is assessing whether Telstra’s variations will offer sufficient protection for consumers to maintain access to services delivered by the NBN. Rollout of FttC technology is scheduled to commence next year.
ACCC chairman Rod Sims says it’s important the existing service is not disconnected without customer consent: “Once the FTTC technology is ready to be deployed, the migration plan is intended to promote efficient disconnections and minimal disruption in the switchover to NBN-based services,” he said late last week.
“It is important that the existing service is not disconnected without the customer’s consent until the NBN-based service is successfully activated”.