Optus Links Arms With Cisco In New Contact Centre Offering
SYDNEY: Optus is looking to strengthen its appeal to business customers via a new deal set up with Cisco. It is offering a service based on Cisco’s cloud-based Webex contact...
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CA Rejigs Industry Code
SYDNEY: The Sydney-based Communications Alliance, which claims to provide a unified voice for the Australian comms industry, has revised its industry code to simplify and improve provision of information for...
Mobile Telcos To Deliver Covid-19 Info To Billions Via SMS
SYDNEY/GENEVA: The World Health Organisation (WHO) and the International Telecommunication Union (ITU) are calling on the world’s mobile telcos to help them get information on Covid-19 via the SMS text...
IDC Tips Outsourced Security Growth Over Five Years
SYDNEY: Market watcher IDC is forecasting growth in outsourced security services in Australia and New Zealand, saying organisations are looking to relieve themselves of the cost and inefficiency associated with...
Sony Caught Up In PS4 Bribery Scandal
Sony has been caught up in a bribery scandal by offering free PS4 games to motivate owners of their gaming consoles to stay at home. In an attempt to encourage...
HPE Lays COVID19 Rescue Plan
SAN FRANCISCO: Hewlett Packard Enterprise (HPE) is using its financial services unit and asset management services to help customers balance tech investments and cash flow management during COVID-19. The company...
Deals Drop: Start-Ups Under Threat
SYDNEY: The Australian start-up sector has been dealt a blow by the coronavirus, with latest figures showing the number of venture capital deals has slumped more than 75pc on last...
Dodo, iPrimus Back In Action
SYDNEY: Vocus has brought its contact centres back online after an outage left its operations in Manila offline during March 18 and 19. Vocus said its Internet brands iPrimus and Dodo...
AIIA Urges Federal Govt. To Abandon R&D Squeeze Plan
MELBOURNE: The Australian Information Industry Association (AIIA) is pressing the Federal Government not to make changes to the country’s research-and-development (R&D) laws. AIIA reckons the proposed changes to the Treasury Laws...
ASD Spooks Launch New Push To Hit Offshore Cyber-Crims
CANBERRA: Cyber experts from the spooky Australian Signals Directorate (ASD) are cracking down on offshore cybercrims who have been targeting Australian households and businesses, according to Defence Minister Linda Reynolds....