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Cisco, Optus Join With Universities To Set Up Innovation Networks

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SYDNEY: Cisco Australia and Optus have joined forces with Latrobe and Curtin Universities to set up something called the National Industry Innovation Network (NIIN) to work on innovation projects. They say the network will act as a clearing house for industry ideas and as a driver for digital transformation. According to Optus business MD Chris … Read more

Optus Links Arms With Cisco In New Contact Centre Offering

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SYDNEY: Optus is looking to strengthen its appeal to business customers via a new deal set up with Cisco. It is offering a service based on Cisco’s cloud-based Webex contact centre technology. This is said to improve contact-centre performance and customer experience. Says Cisco exec Jamie Romanin: “Cisco is the first vendor to provide a … Read more