SYDNEY: Cisco Australia and Optus have joined forces with Latrobe and Curtin Universities to set up something called the National Industry Innovation Network (NIIN) to work on innovation projects. They say the network will act as a clearing house for industry ideas and as a driver for digital transformation. According to Optus business MD Chris … Read more
SYDNEY: Optus is looking to strengthen its appeal to business customers via a new deal set up with Cisco. It is offering a service based on Cisco’s cloud-based Webex contact centre technology. This is said to improve contact-centre performance and customer experience. Says Cisco exec Jamie Romanin: “Cisco is the first vendor to provide a … Read more
The ACCC claims “peer relationships” between Aussie ISPs will boost internet competition, improving hosted services to corporate customers, whilst creating a better end user online experience. Telstra has recently inked a peer relationship with Vocus – an arrangement the ACCC has welcomed. Peering arrangements allow ISPs to physically connect to other networks, exchanging internet traffic … Read more