Staff WritersThe South Australian Government has signed up Dimension Data to deliver Managed Network Services.
The contract will see Dimension Data called upon to manage monitoring, break/fix services, administration and support for the Government’s network and firewall infrastructure.
Approximately 200 metropolitan and regional government agencies will also see Dimension Data looking after their intrusion detection and prevention, network and security consulting and advisory services, threat analysis and response and vulnerability assessments.
“During the bid process, we were able to demonstrate our proven expertise and industry leadership in the areas of managed network and security services. As part of the core managed service, we are providing government agencies with real-time visibility of their networks and the status of key devices – which proved to be a really influential offering in our proposal,” said Steve Nola, Australian CEO, Dimension Data.
“Also, one of the key elements of the contract is that it has been written in terms of ITIL (the IT Infrastructure Library) for service management. Dimension Data’s global services centre, which will provide the centralised support for the network, is structured based on ITIL principles, aligning the South Australian Government’s service expectations with the services delivered by Dimension Data,” continued Nola.
Grant Hawksworth, Dimension Data’s South Australian State Manager, said: “Dimension Data first established an office in Adelaide in 1991, so we are seen as having a strong and ongoing commitment to South Australia’s IT industry. This contract will have a positive impact on the growth of our South Australian operations, and also promote strong growth in the local IT industry.
“Already, in preparation for this, we have initiated a scholarship scheme to provide successful applicants with Cisco certified training, with the opportunity for employment in a number of positions with Dimension Data.”